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“nice location, average hotel”
Review of Palm Island Hotel

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Palm Island Hotel
Ranked #100 of 104 Hotels in Chaweng
Reviewed 20 September 2013

We spent 5 nights here; the hotel was suggested by a taxi driver coming from the ferry. We've see 3 hotels and chose this one. Overall, the experience was not bad, but there is a lot to improve.
Strenghts:
- good location: next to the beach, not far from night life and restaurants/pubs
- nice garden & pool; very cosy
- the beach is pleasant, clean, watter not deep.
- cleaning staff was kind; one of reception staff was also nice
- rooms are clean; the view from a room with seaview is just great. The bed was good.
- room rate is ok.
- wifi available everywhere included in the room rate
Developing areas:
- furniture in the rooms is old and not enough space to store our clothes
- the reception and restaurant look old also - need refurbishment and some painting
- restaurant staff not kind - there was a guy serving breakfast not smiling at all, we always felt we were disturbing him, no customer care at all (same for one reception staff)
- breakfast included in the room rate is bad - every day omelette with ham or bacon, butter & jam, coffee and orange juice - after two days, I had enough of omelette; they could change a bit the menu.
- we could get just 1 towel per day for the swimming pool
- the towels in the room didn't seem too clean - they were changed every day, but they look used and having stains (the same with the bedsheets).
- the air con in the rooms is very noisy, hard to sleep.

Overall it was not bad and we had a nice time, but lower the expectations when getting there. They could improve a lot as they have a great location and beautiful garden -see picture.

Room Tip: choose seaview room; air con in the room is noisy.
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  • Stayed: September 2013, travelled with friends
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1  Thank Denisa C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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30 - 36 of 90 reviews

Reviewed 25 June 2013

i like this place, eventhough it is at chaweng beach but it is good to stay away from the crowd , have a swim and sun bathing at the beach, having my massage by the beach was so relaxing ,i would walk to the night market and some bar at night from the hotel and it is safe , walking at the beach or running is fun too

Room Tip: please choose room on the second floor by the swimming pool or choose the room by the pool,for your...
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  • Stayed: June 2013, travelled as a couple
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2  Thank Nailyap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 May 2013

Took us over an hour to get to this hotel on a tuk tuk from the ferry port, not sure whether it was the 'driver' or just because it was the other side of the island (which isnt very big). The hotel reception is situated off the main road so you have to walk through an alley way / path area to get there. We had false hopes as we walked past some of the rooms on the way to the reception/pool area which looked quite nice. Our room was back on to the main road and up some grotty stairs, so it felt like we werent part of the hotel and in a block of unwanted flats. The room was quite big, basic, but clean.
It is in walking distance to the main night life, no more than ten minutes, which is where you can find all the main bars, restaurants and clubs. We found our favourite bar, ARK BAR which is a big party on the beach (or you can go here for pool parties in the day).
The bar / restaurant service at the hotel is from one happy chatty fella. the food is good although you are given a service charge even when you order a bottle of water!
If I was to come back here I would make sure I had a room near the reception area rather than being put in what felt like a block of flats with some random (and noisey) residents.

  • Stayed: December 2012, travelled with friends
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1  Thank Lauryn B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 March 2013 via mobile

Here was nice location and clean but must be carefully when you want to have some drinks or eat any breakfast lunch or dinner at the restaurant any staff will get you more over real price from your beverage or food and drink double price for stupid Farang to spend big money on holiday or maybe this is a new Promotion from Summer season on this hotel , Big Thankss

  • Stayed: March 2013
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1  Thank Bunsita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 January 2013

We came to Palm Island after being completely disgusted by the condition of our room at Baan Rom Mai and whilst it cost £295 for three nights (between Christmas and New Year) we were relieved to have found a little bunglow here. The interior was great, clean and the bathroom had marble tiles. the pool area was fantastic and besides a few noisy guests it was very peaceful. It is not a resort for backpackers as it may be above budget but really good compared to a lot of the resorts in Thailand.

Pros: on the beach, close to many beach restaurants, lovely pool area, clean and homely interiors, close to the shopping areas. Also close to the international hospital. Beautifule full moon and sun rise!

Cons: breakfast was included but very humble portions, people selling stuff on the beach can get a little too much - they offer lanterns and cheap lasers etc as well as noisy fireworks.

All in all a very good resort that was a welcome break from the madness of Phi Phi and the filthy state of Baan Rom Mai resort down the road.

Prego restaurant is very close which is lovely but try some of the seafood on the beach - we bought two fresh squid for 100 Baht and asked for it to cooked as crumbed calamari. It was delicious but enough for 6 people!

Room Tip: the bungalows around the pool area are nice with a verandah and nice bench/chairs to enjoy it from...
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  • Stayed: December 2012, travelled as a couple
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Thank gcapza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 January 2013

This is the worst hotel ever! It has a lovely pool and is right on the beach but they took us around the back of the hotel to our room! Which looked at least 50 years old! We had no window! The walls were filthy, the sheets weren't clean, our tap dripped all night, the air con made us so ill! We got back one night and they changed all the locks but didn't tell us so when we went to open our room we couldn't! And on our last morning they were drilling at 9 in the morning!!! Our room was like a dungeon!! Not good value for money at all!!!!

  • Stayed: January 2013
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2  Thank Ss123456
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 December 2012

This hotel is well located and good value for beachfront. Is is starting to show it's age and the rooms are smaller but you stay for the staff and the beachfront position, it is where you want to be. Hanging on the side of the pool looking at the beach 2 meters away says it all. The staff were great, made towel sculptures every night and noithing was too hard for them.

Room Tip: I avoid the bungalows, main builing, upstairs, centre, great view of water
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  • Stayed: November 2012, travelled as a couple
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1  Thank PHK2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Palm Island Hotel

Address: 101 Moo 2 | Chaweng Beach, Chaweng, Bophut, Ko Samui 84320, Thailand
Region: Thailand > Surat Thani Province > Ko Samui > Bophut > Chaweng
Amenities:
Bar / Lounge Restaurant Swimming Pool
Hotel Style:
Ranked #100 of 104 Hotels in Chaweng
Price Range: £28 - £102 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Palm Island Hotel 3*
Number of rooms: 70
Reservation Options:
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Also Known As:
Palm Island Hotel Ko Samui/Chaweng

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