I booked Baan Ines for me and my group of friends via AirBnB. Unfortunately I missed the 14 day review window and hence I'm now writing a review here.
The place is exactly like the photos, have to say: the villa is great and the view is stunning. We had some issues with the pool cleanliness, air con's leaking etc which were all taken care of immediately by the staff. The staff on site, Snow and Maew were absolutely fantastic. Went to great lengths to make our stay wonderful. Manu was felxible with the booking which was very nice.
We booked a few trips with the villa management, that is a trip to Ang thong, a trip to the full moon party and we used the taxi service they had available. We had issues with all three of those. For the full moon party we booked the private speed boat as we didn't want to risk riding an over-crowded speed boat back at 4am with drunken people and waves. First the company at the harbor claimed there was one too many of us, we had to show emails and so on to prove that we are the right sized group. The trip to the party was fine. However, the boat for our return trip never came at the time we had asked for it and we ended up waiting for nearly 2 hours at 4:30 am for a boat that didn't arrive tired and annoyed for paying extra for a service that didn't deliver. The boat finally came and we got to bed around 7am. I would advise to book trips directly with the tour companies as clearly the middle man system, although felt so convenient at the time, does not work. We did get some refunds for our poor experiences.
The taxi driver we had was extremely rude, he drove in a very unsafe way (and no, we generally didn't think the traffic was bad, we all drove scooters in Samui etc) and was often late to pick us up. Taxi service was also expensive and after we figured out we can make a deal with another taxi company (we made a deal with a very nice and cheaper company that was stationed near Festival shopping center) we did and used them for the rest of our holiday. We saved approximately 2000baht by having another taxi on call. Regardless I do advise to get scooters as that saves you time and money in many cases. Since the villa is located so far away from Chaweng area and most taxis don't even know where it is or can/want to drive up such steep hills scooters will give you a lot of freedom.
In general, depending on your trip plan, I would advise to experience Thailand somewhere else than in Samui. Most people are rude which is not typical in Thailand at all and we were shocked to discover this. Most prices are agreed upon through out Chaweng area so if you try to bargain the salesperson or night taxi driver will call others via walkytalkies and tell them not to sell to you under the price that he/she told you. Often we felt like the shops and restaurants could afford to lose customers and they were arrogant and impolite. Also make sure you pay the exact amount at gas stations if you drive scooters, we got tricked quite a few times with the return money. So in essence I would recommend this villa but not Samui.
Great place and location. Staff where helpful.
Only thing was the pictures on the website make the place seem larger than it really is. But it is comfortable.
Just had the best few days at this villa. Beautiful views of the sea and all staff were fabulous. Villa Could do with some decoration in the near future but it is very clean and great value for money. Many thanks to Eats and Retreats who organized this villa for myself and my friends and to to Jazz the villa manager , housekeeping staff and local cabbie. I'm sure we made a fair bit of noise when we returned each night and no complaints from anyone.
The location was perfect, quiet area but few minutes away from Changwen Noi beach by car (driver's number provided by the host). The staff was professional and nice, the villa clean and neat. Meal on site are available (I highly recommend the chef's BBQ!) and the host (Manu) is handy, super helpful in terms of tips on where to go/what to do and well organized.
Everything went smooth and we really enjoyed swimming in the pool with a fantastic sea view!
We hope we will be able to come back soon!
We enjoyed our stay at Villa Ines. We were a group of 8 and shared 4 rooms, the rooms were big so it was fine, very comfortable in fact! This was a much better deal for us than staying in 4 separate hotel rooms, and we had the whole house to ourselves!
The villa was beautiful with a stunning view! It was the first time for us to stay in a villa and we had a wonderful experience, we will definitely come again! Special thanks to manager Jazz who helped us so much!
We stayed in this villa during our bridal shower trip and this house just provided us everything we want! The infinity pool is just perfect for the size and the beautiful scenery around. All the rooms are large enough to allow all girls to stay for a girls talk before bed time. The best thing is we could wake up to see the beautiful sunrise once you open your eyes in bed for all rooms (if the curtains are open :)
We are allowed to decorate the house for our in-house bbq party and the staff prepared all the tasty food and drinks for us in advance. They cooked really well and we felt so worth the money to let them cook instead!
The staff also gave us useful advices for sightseeing, dining and spa, and they also helped book all taxi rides and day tour. The service is even better than most of the hotels and resorts.
Everyone of us left koh samui with a comment - we would rather spend more time in the villa than going out to the islands.