We stayed in the two bedroom beachside room. A nice comfortable room (without a seaside view however) with plenty of room for 5 people. However it was the little things, shower door didn't close so you wet the floor of the bathroom, handles on drawers and wardrobes missing - nothing major, just little things (which if I was paying for a cheap hotel I wouldn't mention, however for the price I do expect these things fixed).
Housekeeping was atrocious, as we ran out of things they weren't replaced, some areas of the room weren't cleaned at all. Beach towels were never changed over - one day we left on floor of bathroom to see if that worked (it did) however we had to phone reception to get new towels as they weren't replaced, just taken away. Rubbish collected from our room sat out the front of our door for over 24 hours in plastic bags before it was removed. The maid service spent an awful lot of time standing around chatting!!! However the hotel itself is well kept and the surrounding public areas are well maintained.
Staff were not all that friendly or helpful, with the exception of one of the pool/restaurant workers (I cannot remember his name - but he was always happy) and trying to get served by the pool was almost an impossible job.
The hotel is in a fantastic location, with everywhere you need to go accessible by the beach. Although staff & service not that great, I would still stay in this hotel again as the good does outweigh the bad. Nice rooms, great pool, good spot near the beach, great restaurants nearby, close to the busy section but just enough removed to enjoy a bit of tranquility - I would recommend this hotel, just don't have high expectations.
I know some people have mentioned the mosquitos, I don't think you can really blame the hotel for that - sensational insect repellant can be found in most stores and at the markets which certainly solved that problem for us!
- Official Description (provided by the hotel):
- Overlooking Chaweng Beach and Koh Matlang, Novotel Samui Resort Chaweng Beach Kandaburi offers range of accommodations with a private balcony. Its 4-star facilities include 2 outdoor pools, a spa and a well-equipped gym. Spacious rooms at Novotel Samui Resort Chaweng Beach Kandaburi feature modern interiors that combine contemporary and wooden furnishings. Each well-furnished room is equipped with a 42 inch flat screen TV and a large private bathroom with a bathtub. Guests can enjoy relaxing massage treatments at the Spa or relax sipping cocktails at beach bar right on the beach. Car rental and sightseeing arrangements can be made at the tour desk. Tom Yam Thai Restaurant serves a fine selection of traditional Thai dishes, while international food can be enjoyed at bar Beach and restaurant. Novotel Samui Resort Chaweng Beach Kandaburi offers also free parking, and is a 5-minute drive from Samui Airport and from Chaweng Town area ideal for shopping and nightlife activities. ... more less
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- Also Known As:
- Kandaburi Hotel Chaweng
- Kandaburi Resort And Spa
- Kandaburi Hotel Bophut
- Kandaburi Resort Bophut
- Novotel Samui Resort Chaweng Beach Kandaburi Ko Samui