Having originally booked a bigger resort and changed at the 11th hour to be closer to our diving center, we found the Papillon's location perfect for our family. Not being there to party, we wouldn't have liked the bustle of resorts central to Chaweng beach. The Papillon was a great compromise, being at the quiet end of Chaweng Beach yet within walking distance to many shops and restaurants. The onsite restaurant serves a reasonably good breakfast from 6.30 am (great for guests being picked up for tours at 7-7.30) with a nice view of the beach, and has a large enough variety of dinner offerings to be enjoyed any time you don't feel like venturing out to eat. Free internet is only available at the bar and is patchy near the pool area, but at 100Baht for 24 hours the paid internet is the most affordable I have seen in Thailand.
The photos of the rooms don't do them justice, and I would strongly urge the owners to get better photos for portals like Tripadvisor and booking.com. We almosts DIDN'T book this hotel because of the room pictures - they look outdated, dark and cramped. We decided to take a chance and found the reality to be very different - rooms are spacious, comfortable, can be interconnected, all open up to verandahs surrounded by abundant greenery and light.
The cherry on the visitor's cake is the service - owners and staff have a "no problem" attitude that can be rare these days, particularly in a 3 star establishment. We were especially grateful to have one of the owners jump in his car and bring my husbands insulin and injecting pen to airport departures after we discovered at check in that he had left it in the room fridge. He was there for us within 10 minutes of our call. That is exactly the kind of service that differentiates a good hotel from a mediocre one.
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- Also Known As:
- Papillon Hotel Chaweng
- Papillon Hotel Koh Samui
- Papillon Resort Koh Samui
- Papillon Resort Ko Samui/Chaweng