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Al's Resort
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Reviews (465)
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All reviewschaweng beachvilla deluxeark barrooms are cleancleaned dailynice resortfull moon partyclose to the airportcentral festivalbars and restaurantsbeach frontkoh samuialsnightlife
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148 - 153 of 465 reviews
Reviewed 17 January 2014

The hotel was overall average. The rooms were average, the bathroom was not so good. However the check in check out was quick, and the staff at reception was very supportive at organizing trips and renting motor bike. The best part is the location you get at a very affordable price. the hotel's beach is on one of the better and quieter spots on chaweng beach. the roadside is filled with great restaurants. restaurants/supermarket/travel operators/ rentals all close by

  • Stayed: April 2013, travelled as a couple
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Thank hamzzzz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NORA l, Front Office Manager at Al's Resort, responded to this reviewResponded 18 January 2014

Thank you for this observation wherein as of now there were some improvement that was done since your last visit with us last April 2013.

We want to welcome you again to spend your quality time with us on your next holiday trip.

With our best regards,

In behalf of Als Group Management team

Nora Lim
Front Office Manager
Als Group

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 January 2014

The hotel has seen its better days, need some color, new chairs and the finnish is missing.The room we had was big, bad bed and too hard and big pillows. Too few chairs by the pool and beach for all the hotel guests.
Do you want to be in the center of everything it is good. Breakfast buffe, ok. Staff was friendly, except for the reception. The best thing was the bikram center next door, wonderful place and instructor.

  • Stayed: December 2013, travelled as a couple
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1  Thank zipema
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NORA l, Front Office Manager at Al's Resort, responded to this reviewResponded 18 January 2014

We appreciate it very much for this feedback especially the observation of a friendly hotel staff with the exception of the reception. We make a caution already to all our reception staff to project a consistent assistance friendly attitude to all our visiting guest.

We welcome you again to visit our place in which we want to overcome and show the improvement we had in terms of customer service.

Thank you for imparting your holiday an sharing your good observation.

In behalf of Als group Management,

Nora Lim
Front Office Manager
Als Group

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 December 2013 via mobile

Very clean. Sparkling pools. Very friendly staff. Incredible value for money. Rooms and facilities are basic but sparkling clean. At the price, highly recommended. Don't expect 5 star facilities at 2 star prices though. But you can expect 5 star service from the 5 star staff!! And the location is fantastic.

Stayed: December 2013, travelled as a couple
2  Thank Melbshuffler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NORA l, Front Office Manager at Al's Resort, responded to this reviewResponded 27 December 2013

We felt very grateful with this uplifting observation during your visit to our property. Our commitment for the best service that we could is always our goal to all our guest.

We hope that you can come across again to our property on your next holiday trip and trust that we will serve to the fullest that we can do.

We welcome you with friend for your next visit again in the near future.

Thank you.

In behalf of the Management of Als Group,

Nora Lim
Front office Manager
Als Group

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Reviewed 15 December 2013

This hotel has really the perfect location on Chaweng. Just away from the noisy nightclubs, but still 2 minutes to walk to them. On the beach with a swimming just behind the beach. The price was very nice, and the room we had was big. With seaview. Nice to wake up to in the morning. But it was only two old chairs on the balcony. They could done better with a nice balcony like that.

  • Stayed: December 2013, travelled as a couple
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2  Thank Poppa80Norway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NORA l, Front Office Manager at Al's Resort, responded to this reviewResponded 27 December 2013

We are very much delighted and felt overwhelmed for sharing your good experience spending your holiday with us.

We welcome you and your friends for your next holiday time serving you the best that we could,

Thank you .

In behalf of the Management of Als Group

With my best regards,

Nora Lim
Front office Manager
Als Group

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 November 2013 via mobile

Myself and my boyfriend were backpacking but wanted to stay somewhere decent for a few days. The front of the Resort is located in a car park with a mini mart. First impressions not great but once you get inside it's very nice. Reception staff were friendly and welcoming! They let us view the room before we decided and also the young guy carried our bags which I thought was really nice as most places don't do this for you! Although it was pricey for us we paid 1500TB a night, we had a great stay, the room was very clean bed sheets spotless, comfy bed and pillows, air con, clean bathroom and towels, shampoo, conditioner, shower gel and razors supplied! The only thing was the shower soaked the floor and toilet but that didn't bother us it dried out quick. Also mini bar and two fresh bottles of water supplied everyday! Our room was cleaned everyday with fresh towels and top ups on the shower gels. There was a tv that worked with a few English speaking channels. We were here in oct low season but we felt as if we had the place to ourselves the infinity pool was beautiful and clean looks out onto the beach which was literally at our door step! Al's resort have deck chairs on the beach for guests only and supply you with a towel. it's a very nice beach. We only had 1 complaint which was the staff would enter half doors a bit like barn doors beside our room to get into the staff area and they would bang a lot which was very annoying at 7:30 onwards in the morning our neighbour did complain and they temporarily tied them back but after a while it went back to the banging but that is our only negative thing. Only mentioning this as I hope management in the future would try to prevent this from disturbing other guests in room 112. I would recommend anyone to stay as we really enjoyed our stay, and would gladly come back again :)

Stayed: October 2013, travelled as a couple
Thank Janice K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NORA l, Front Office Manager at Al's Resort, responded to this reviewResponded 5 November 2013

We are very much overwhelmed with your comment and observation.

We hope that we can be more of service on your next holiday trip.

For the feedback that you had for the loosen mid door of H/K staff, we already had this addressed and we thank you for this information as our H/K projects much more careful actions for the said matter.

Thank you and see you on your next vacation.

In behalf of Als Group Management team and staff,

Nora Lim
Group Front Office Manager
Al's Group

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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