Checked in for a two night stay on a very hot August day. Once in our room we found that the air-conditioning didn't work. At reception, it became clear that they already knew this, but for some reason had decided not to tell us. Maybe they thought we wouldn't notice! We asked for another room, but were pacified with the promise that the air-conditioning would be repaired by the evening. Of course it wasn't and we were not given another room, and it was too late to get alternative accommodation. We had a very uncomfortable night, (the hallway was cooler than our room), which was poor preparation for the canoe trip we had planned. The air-conditioning was repaired the next day, but that of course is a day later than we had been told. Lastly, the breakfast choice is very limited and not worth it.
We could have appreciated some respect and honesty. Unfortunately we didn't get it.
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- Also Known As:
- Hotel Le Belvedere Vallon-Pont-D'Arc, France - Ardeche