The location of Stekl is fantastic situated right next to the Hluboka Castle and with lovely views of the countryside. The building and rooms are beautiful. However, for the price and the hype, we expected more. The attitude of the staff was okay, not great. You have to ask for help with bags, which is odd for a hotel of this caliber. Even when we struggled with the cart, no one offered to get us help. None of the guest keys work in the wellness center which created confusion as to how to get in. The front desk had no one there on two occasions in the evening when we had questions and I had had to track a staff member down from another room. Some of the room equipment in the room did not work. The food in the restaurant for dinner and breakfast was great; however. With a few tweeks, this place could be amazing--it just needs some fine tuning.
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