I stayed for a wedding reception at this hotel recently. I decided to split my review in 3 areas:
Hotel was nice, well located, clean. had nice big rooms and bathrooms. Hotel 4/5.
Restaurant - every meal comes with tonnes of sodium glutamate. Salt + pepper would be enough to enjoy trout I ordered but chief decided to turn me into chemical plant. Conclusion - If you go there take your own food. Restaurant 1/5.
Procedures: They collect unacceptable amount of personal information. I was asked to provide: date of birth, place of birth, also address, all backed by ID. if that wouldn't be enough they even take down your credit card number (after the transaction was cleared via POS) and store it on their system. After I told receptionist that they collect a lot of sensitive data and that credit card details might be easily stolen by 14 year old with internet access and lot of time on his/her hand. She told me that it have happened believing that the internet if full of fairies and angels. This downgrades Hotel to 1.5/5
Total score: Terrible - if not the procedures I would rate it average (very good for hotel and terrible for restaurant).
WIFI did not work in my room - i had to go to the reception.
- Official Description (provided by the hotel):
- Romantic Hotel Mlyn Karlstejn has unique location in the beautiful surroundings of the Protected Landscape Area of the Czech Karst, on the banks of the river Berounka, under the medieval castle Karlstejn, 25 km from the centre of Prague and 15 km from the international airport Ruzyne. Hotel disposes of a total of 21 stylishly furnished rooms, restaurant with a summer terrace, conference premises, relaxation centre and adjacent private island for organizing various social events -parties, weddings etc. Hotel serves also as a convenient point of departure for tourist trips to the wide surroundings. ... more less
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