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Las Cumbres Hotel & Water Park
Ranked #1 of 1 Hotels in Las Cumbres
Reviewed 21 April 2012

This hotel is about 20 km away from anything. I think that it was once a nice resort, however it is falling apart. MOLD EVERYWHERE. It is cheap, but you get what you pay for. They do have huge guest rooms and big pools, however I would never stay there again

  • Stayed: October 2011, travelled with family
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2  Thank Dougzihua
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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13 - 19 of 86 reviews

Reviewed 18 December 2011

Mold everywhere, closet door literally falling off its hinges, no handles on the drawers and not even a functioning toilet paper holder! This hotel is by far, the worst I've ever stayed in.

  • Stayed: December 2011, travelled with family
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4  Thank jason a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 September 2011

This is an older resort built onto a cliff. You enter at the top floor street level (9) and the rooms are down. There is restoration work in progress. The beds are comfortable, the rooms are huge and all in all it is quite acceptable. In the near future it will be even better.
We arrived late and only stayed one night so we did not use the pools or waterpark. Nice evening stroll through the spacious grounds.

  • Stayed: August 2011, travelled as a couple
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2  Thank Stantiva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 April 2011

We run away from a VRBO horrible rented apt in a decadent condo in Bellavista borough (watch out when renting in Centrum Tower Condo or Suites, may transform in a nightmare) and jumped last minute into this 70 US$ per night resort in the outsides of Panama City.
Plus: gigantic rooms, fantastic tropical lush setting, excellent "value for money" room rate, more than decent breakfast, quiet environment (after 5 days on noisy traffic in downtown Panama), fantastic king size double beds with comfortable matresses.
Minus: distance to downtown (may be 20 minutes or 1 hour, depending on the moment of the day) , absolut need for a car, no glasses in room, no safe (doesn't work and its use is not recommended by the hotel), cero minibar (only mineral water), pool not well maintained and with no lounges, mini tv in the room.
Do not expect a luxury resort, but compared with what you could have in Panama City with 70 US$ per night is certainly worthwhile. Not fit for businessmen, nor somebody that doesn't like to drive

Room Tip: Good value for money in expensive PTY hotel scene
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  • Stayed: April 2011, travelled on business
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1  Thank tauroromano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 March 2011

Although the rooms seemed clean there was mold everywhere. I set the AC at max fan and lowest temp and still hot and humid. After a day your clothes start smelling like old mold. Floors seemed humid from all the humidity in the air.
No coffee machines nor cups readily available in the room. If you want them you have to call. The decision to make phone calls from the room is the hotels because they say it is too expensive. I think they should display the prices and let the guest make that decision.
Mold, mold and more mold everywhere. The bathrooms? mold everywhere and the toothbrush holder was falling apart. I am sure the cleaning staff noticed it but did not notify hotel staff for repairs.
The little refrigirator was rusted at the bottom that if you happen to get scratched by it you might get tetanus (view picture). They had a little dehumidifier at the lobby. I don't think that would do the trick for the whole hotel.
Some of the staff was very nice. Others seemed annoyed all the time specially the manager who would walk by and not even acknowledge you with a good morning.
If you want ice after 10:00 pm you are out of luck. The restaurant closes at 10:00 pm and there are no ice machines on any of the floors. There is only one soda/candy machine in the lobby so if your room is far prepare to walk for a soda and that if they machine has been replinished. It wasn't when I was there.
The hotel seemed empty at all times. At times we felt as if we were the only ones staying there.
Overall, it would be a nice place to stay if they improve many of the items I described and more.

  • Stayed: March 2011, travelled with family
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3  Thank ALKP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 February 2011

My boyfriend and I stayed here for 6 nights through my timeshare properties.

Big point for me: the people were really great. There were only a couple of people there who spoke English, which was fine. One of them worked at the front desk, and she would call other places for us to make reservations to do things (i.e. tours of Monkey Island in Gamboa) and tell us where we could go to find certain things to do in the area. She was very helpful and friendly.

The restaurant/bar is open until 11pm daily - the food is good and the staff is great. There is free (unsecured) wifi in the lobby, which we found also works in the restaurant, at least near the entrance.

For the area around the hotel in general, it's not in a great part of town, but the hotel itself and the grounds are relatively secure with a gate in front. However, the location isn't bad for exploring the east side of Panama. From there, we were able to make day trips to the Smithsonian Institute down on Isle de Flamenco (highly recommended), the Panama Canal (Miraflores Locks), and to the Gamboa Rainforest Resort - they have tours to Monkey Island and an aerial tram through the rainforest.

The room was very clean, although lacking in deep-cleaning, as pointed out by other reviewers, as there was mold in the tile grout. It really wasn't a big deal, particularly if you keep in mind that this is a very humid place in the rainforest. We also would get little, tiny "sugar/water" ants if we left out anything with sugar in it (tiny bits of granola bar on the floor, juice spilled on the counter, etc. Also, not a big deal since we learned early to not leave out anything.

Overall, this was a nice place to stay, and we would stay here again if we wanted to be in this area for a couple of nights. We left a day early, because we wanted to explore the beach areas west of the Canal - otherwise, we would have stayed the entire 7 days.

  • Stayed: February 2011, travelled as a couple
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1  Thank TravlinFamile
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 November 2010

Adequate for a night passing through, but not a resort vacation spot. It was clean, rooms were large and were beds nice. Good Sangria too.

  • Stayed: October 2010, travelled as a couple
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Thank scott_e_1998
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Las Cumbres Hotel & Water Park

Address: Via Transitsmica | Milla 11, Las Cumbres, Panama City 0816, Panama (Formerly Avalon Grand Panama)
Region: Panama > Panama Province > Panama City > Las Cumbres
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Spa Suites Swimming Pool
Hotel Style:
Ranked #1 of 1 Hotels in Las Cumbres
Price Range: £47 - £68 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Las Cumbres Hotel & Water Park 3*
Number of rooms: 171
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Also Known As:
Avalon Grand Panama Hotel Las Cumbres
Avalon Grand Panama Las Cumbres
Las Cumbres Hotel & Water Park Panama

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