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“Wonderful location”

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Ti Kaye Resort & Spa
Ranked #1 of 1 Hotels in Anse Cochon
Certificate of Excellence
London, England, United Kingdom
Level 3 Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Wonderful location”
Reviewed 2 March 2014 via mobile

Wonderful room and the staff can not do enough for you. Just as it should be . I am actually sitting on my lovely verandah listening to the frogs chirping and the surf crashing against the cliffs . All perfect. However our only gripe is the food. Sadly on an island of amazing ingredients the execution is below par . The imagination is there but over cooked fish and seafood , served cold. .. Is not what you actually pay for . This place is not cheap. A little more care would bring this place up to par. If I was here more than a few days I would weep. As it is a few if us guests are planning an escape for some real local food ... Sad but true. Try harder please .

Stayed March 2014, travelled as a couple
Helpful?
2 Thank waxydoodle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TiKayeGM, General Manager at Ti Kaye Resort & Spa, responded to this review, 8 March 2014
Dear waxydoodle,

Thank you for your review. Delighted to read that you thought we were in a wonderful location and we appreciate you mentioning our staff.

We are sorry that you did not enjoy our food. I spoke to the Chef who did say that your fish was overcooked and cold and I believe he sincerely apologized for that. (He also mentioned that you personally spoke to him about the 5 course Monday evening seafood dinner down at the beach and said it was "fantastic')? We get as much of the fish as we can get locally by the way, as we try with many other ingredients, (herbs actually come from our very own herb garden). Many items do not live / grow in Saint Lucia however; mussels, scallops, angus beef, prime rib, pork etc. so these have to be imported.

There are many, many, (many) local restaurants on Saint Lucia, (of which our staff will gladly provide recommendations for) that do 'local food' very, very well. Instead of us also trying to compete with these we took the decision to offer an 'international menu' with a local twist. We are sorry that this style was not pleasing to your palate. We will of course, always 'try harder'.

Thanks again for your review.

Kind regards,

Chris & Sarah
General Managers
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (312)
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English first
Level 4 Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 1 March 2014

The great:
- rooms really great, individ bungalows, awesome porch overlooking amazing views, all have outdoor enclosed shower, some have little (tiny) plunge pool w view
- all staff super friendly, very helpful
- great low key vibe, small place, very quiet
- SOMMELIER worth the trip alone - wine tastings were fantastic

The OK
- - food consistently very good
- have to go down long stairway(s) to get to beach, but its not that bad
- small cafe on beach pretty good, but gets busy, staff could get overwhelmed
- easy to stay on campus but lunch averages $50 and dinners $100+ (going off resort is min 20 min drive to food). no mini cafe / snack bar, etc
- pool small, nice to relax around, but not that inviting for more than 2 - 3

The Ugly
- small beach / cove invaded daily by booze cruise boats bringing cruise ship revelers for 30 - 45 min periods. Often 2 and sometimes three at a time. Like the Invasion of Normandy. Very annoying (every beach in St lucia is a public beach by law)

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Danpengillmer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TiKayeGM, General Manager at Ti Kaye Resort & Spa, responded to this review, 8 March 2014
Hi Danpengillmer,

Thank you for you time in posting your honest review. Very helpful for us when it's broken down into what's great, what's good - and what's not so good.

Happy to read that you enjoyed your room and view, and the staff were their usual natural, friendly, helpful selves - and of course the wine tasting.

I have been spending a lot of time monitoring our Ti Manje beach restaurant over the past week and have also noticed that it has been a bit busy at times. Although Ti Kaye is a private resort, because the beach restaurant is, well ... a beach restaurant, it has been open to the public. Management have had several meetings and we have decided that at least for the reminder of March (and maybe longer) we will no longer be taking outside guests for lunch down at the beach. This 'should' make it a more relaxing environment, and hopefully a more enjoyable experience for our in-house guests.

As for 'your ugly', as you have stated all beaches in Saint Lucia are public - but I am constantly communicating with the powers that be to ask the boats to be 'considerate'. Over the past year they have reduced, although last week they did seem to go back to their old ways. I did email several people last week (and sent photo's) so things should be much quieter now. Several reviewers have said that they find it 'comical' or 'entertaining' watching the boats for the 45 minutes they are here - but I'm with you Danpengillmer... I like to relax as well!

Thanks again for you review, happy travels...

Kind regards,

Chris & Sarah
General Managers
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Northampton, England
Level 5 Contributor
64 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
Reviewed 1 March 2014 via mobile

Our 3rd visit back to Ti Kaye & now under new management.

A few things have changed, as is often the case. However the staff are consistently one of the main reasons for returning.

It was like visiting friends & catching up on what's been happening in the last 3 years since our last excursion. Be sure to quiz Cleus on Wine, ask Dina for recommendations on menu choices & get Terry to make you a mean Piña Colada down on the beach.

For six of the seven nights, our room was ' Nich', it is at the far end of the resort & at night the only noise is the crashing of waves on the rocks directly below. We felt very lucky to have been chosen to reside in this oasis of peace & tranquility. The plunge pool also benefitted from being in constant sunlight during the day. This meant by 6.00 in the afternoon after an "exhausting" day on the beach, cocktails (happy hour: 5-7pm) in our pool watching the sun set were wonderful.

Lots has been written about the remoteness of Ti Kaye, the steps to the beach, the road to the resort etc, none of this matters if you just want to relax & forget about the world for a few days.

No doubt we will return.

Stayed February 2014, travelled as a couple
Helpful?
1 Thank Trickster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TiKayeGM, General Manager at Ti Kaye Resort & Spa, responded to this review, 8 March 2014
Hello Trickster,

Thanks for you review - and your 3rd visit repeat visit. Just to let everybody know, Management doesn't change often (Katie the previous GM was here for almost 5 years) but Trickster's last visit was in 2011. Sarah and I have been here since 2012 (and have actually just signed on for another 2 years because we think Ti Kaye is THAT special and we LOVE it here)!

Thanks also for pointing out that a lot of the staff have also been here for a while. As I've mentioned many times before, we have amazing staff and virtually zero turnover rate - which is fantastic.

We hope to see you and your wife again ... and work towards getting you back on a 5 star rating vacation.

Kind regards,

Chris & Sarah
General Managers
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Philadelphia
Level 5 Contributor
51 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 28 February 2014

Ti Kaye is a very special resort. It is beautiful, warm, and friendly. Returning their is like coming home. The staff makes the difference! We love to snorkel, and their beach has wonderful snorkeling off the beach. Lita does a magnificent job managing reservations and greets us warmly. Kim is superb as she manages the dining room with understated efficiency. Terry is the beach dude who takes to heart ensuring that everyone on the beach is happy and has what they need. He even tries to anticipate guests' desires. Cleus is an extremely knowledgeable wine sommelier who taught me that not all red wines give me headaches. The cottages are pleasant and private, and their best feature is the outdoor shower with tile and tropical plants.

Room Tip: All of the rooms are alike and have ocean views
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank daryaalaska
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TiKayeGM, General Manager at Ti Kaye Resort & Spa, responded to this review, 1 March 2014
Hi daryaalaska,

Thanks for your (4th!) review. It's clear you like us as you keep coming back - which we believe is the highest compliment any resort can get. It's also good to know that we are 'tweaking' in the right places without changing the natural 'feel' of Ti Kaye (which we also love as well)!

Lita, Kim, Terry, Cleus - and all of us appreciate your kind comments and repeat business.

Hopefully see you next year...

Chris & Sarah
General Managers
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middx uk
Level 2 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 February 2014

This is a small idyllic resort situated above a lovely beach with stunning views across the Caribbean. There is great attention to detail in the central areas and in the individual houses, situated in immaculately kept gardens. Houses have verandas and outdoor showers that we really enjoyed. The service was personal and very friendly and the food in the restaurant excellent. The snorkeling from the beach was great. A place to come back to.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travelking24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TiKayeGM, General Manager at Ti Kaye Resort & Spa, responded to this review, 1 March 2014
Hi travelking24,

Glad you liked our 'idyllic' resort. I don't think anybody has described us like that before (?) - but it fits very well :-)

Funnily enough, Sarah and my 'phrase' for 2014 is 'attention to detail'. There are some areas we still need to work on (and when they're done it'll be time to start again), but hopefully we're getting there - pleased that you noticed.

We totally agree - Ti Kaye is a great place to come back to ... it's also a great place not to leave ;-)

Thanks for your review.

Kind regards,

Chris & Sarah
General Managers
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hanmer, United Kingdom
Level 3 Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 26 February 2014

The arrival is less than auspicous down a mile long track, but once you get to Ti Kaye and soak up the atmosphere you won't care! It has been said before but its worth repeating that the staff are incredible. I have not experienced anyting quite like it. The service is impeccable and infused with a genuine concern for your wellbeing and happiness at all times. The ambience and sheer warmth of the place really gets under your skin and lulls you into a lovely relaxed state of mind. I have often found that food in the Caribbean is below par and over priced - not at Ti Kaye - it is of a consistently high standard and beautifully presented. Special mention to lovely Florina - xx

Room Tip: Go for a plunge pool cottage
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BelindaDiamond
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TiKayeGM, General Manager at Ti Kaye Resort & Spa, responded to this review, 1 March 2014
Dear BelindaDiamond,

Thanks for your simple, but superb review (I think you were at the airport when you wrote it)?!

Thanks for your personal opinions on our food (and value), the kitchen really appreciate it - and for mentioning our crazy Grandma (sorry Florina)!

We'll have your private plunge pool and a glass of bubbly ready for your return...

Kind regards,

Chris & Sarah
General Managers
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Castries, St. Lucia
Level 3 Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 25 February 2014

Everything is perfect there - staff, location food and service is great. Staff tried their very best to feel yourself really welcome and comfortable.
There is simply nothing at all to complain about not even to feel they could make it better.
The perfect stay in a cosy private little luxurious resort.

Room Tip: We had Fifine and it is great - like every other villa as well - they all are amazing.
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CptAisha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TiKayeGM, General Manager at Ti Kaye Resort & Spa, responded to this review, 1 March 2014
Hello CptAisha,

Happy to read you seem to have enjoyed, well ... everything. (There is always room for improvement by the way)!

Thanks for your review, we hope to see you again soon.

Kind regards,

Chris & Sarah
General Managers
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ti Kaye Resort & Spa

Property: Ti Kaye Resort & Spa
Address: P.O. Box GM 669, Anse Cochon, St. Lucia
Phone Number:
Region: Caribbean > St. Lucia > Anse la Raye Quarter > Anse Cochon
Amenities:
Bar / Lounge Beach Beverage Selection Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Spa Swimming Pool Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Anse Cochon
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Ti Kaye Resort & Spa 4*
Number of rooms: 33
Official Description (provided by the hotel):
Overlooking Anse Cochon Bay Ti Kaye Resort & Spa is located on the serene West Coast and is simply known as Ti Kaye, (which means small house in the native creole patois language of Saint Lucia). With only 33 rooms, 2 bars & restaurants, the Kai Koko Spa and a 600+ bin 'Wine Kave' there is no better place for romantic relaxation - combined with some of the best snorkeling and diving to be found anywhere on Saint Lucia right off the beach. ... more   less 
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Also Known As:
Ti Kaye Village Hotel Castries
Ti Kaye Village Castries
Ti Kaye Village Resort St Lucia

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