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“Confortable, clean, relaxing...”

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DoubleTree by Hilton Cape Town - Upper Eastside
Ranked #1 of 2 Hotels in Woodstock
Certificate of Excellence
Rishon Lezion, Israel
2 reviews
“Confortable, clean, relaxing...”
Reviewed 26 April 2014

We were at the superior suite (100m2 two floors suite). New and modern hotel, confortable, clean and kindly staff. There isn't too much to do arround the hotel , but it's 15 min from waterfront, there is the action. I really recomnd this hote.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Daniel D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,253 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (178)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
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  • Swedish first
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English first
Abidjan, Cote d'Ivoire
Level Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 25 April 2014

I would definitely start by saying " a hidden gem". Though located in the Woodstock area of Cape town and is 15 mins away from Victoria & Alfred Waterfront which is the main touristic area, I would still recommend this hotel for people travelling with their families for sure as it is a real value for money in the lap of luxury. Before booking the hotel for 5 nights, we were in a dilemma to choose or reject it for location sake.But then we went ahead and booked the King's Suite and we didn't regret it even for a minute. The Suite was huge and luxurious with a lovely view of the table mountain. Commuting to and fro was not at all a problem as we had hired a car for 3 days and the rest two days we got picked up and dropped off to the hotel by the tour operator with whom we were booked for our day tours. Further, the hotel provides free shuttle service to and from V&A waterfront. So problem solved for people who do not wish to hire a car. The breakfast was a decent spread though the same everyday. The food in the hotel restaurant for lunch and dinner was nothing spectacular for but fine if you plan to eat in the hotel after a tired day. The service in the restaurant and mainly the room service is incompetent. But the staff at the reception desk are very courteous and hospitable. If you are travelling with kids then go for the King's suite with kitchenette that has microwave, fridge, coffee maker at a very reasonable price. Ofcourse as posted by others, the internet in the suite is bad. Having said that i would still book this hotel.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Deepshikha S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ceres
Level Contributor
171 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 23 April 2014

Recently stayed over for one night with my family. We were pleasantly surprised. Got a loft apartment through Bookings.com. The whole experience was memorable ... from the spacious loft unit to the scrumptious supper (we had kabeljou, steak and a kids burger). Yeah, the housekeeping lacked something here and there, but all in all a very pleasant stay. The Double Tree Cape Town will definitely see us again

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Reint G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gauteng, South Africa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 April 2014

Very polite at receiption, the choc chip cookie was devine. We were must greatfull that we could book out our room a little later than the required time. food is good. I do think that bottles of water be put into the fridge. As a runner, I think that on the go breakfast was great.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Jenny R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cape Town, South Africa
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 April 2014

They need to improve house keeping. Lately there is always something missing in my room if not water it is face cloths or towel.This hotel also needs to look at the process followed for breakfast. I have been paying for breakfast I do not eat whilst I also have to pay more should I invite any guest to breakfast. On this day and age through a computer systems one can keep record of ate breakfast with ease. Pease use this so I pay for a sevice I have utilised.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
2 Thank Sithembele N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pretoria, South Africa
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 22 April 2014

Although this hotel is lovely, for the rates they charge, I found the room very small. I have had much better rooms for less in other hotels. Also got charged for Internet access but couldn't get onto their WiFi. Food was excellent, although breakfast items ran out for later diners and didn't appear to be replaced. However, all staff were friendly and accommodating, but overall, I did expect better from a Hilton.

  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank kenjohn1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Capetown, South Africa
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 22 April 2014

Someone entered my room while I was still in bed both days that I was there. So I paid $90/night to be disturbed both days before checkout time. I thought the first time must be a mistake and did not say anything. Second day someone came into my room without knocking. What's up with that?

  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
7 Thank Matthew B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Cape Town - Upper Eastside

Property: DoubleTree by Hilton Cape Town - Upper Eastside
Address: 31 Brickfield Road, Woodstock 7925, South Africa
Phone Number:
Region: South Africa > Western Cape > Cape Town > Woodstock
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 2 Hotels in Woodstock
Price Range (Based on Average Rates): £
Hotel Class:4 star — DoubleTree by Hilton Cape Town - Upper Eastside 4*
Number of rooms: 183
Official Description (provided by the hotel):
Modern and contemporary. Each of the 183 hotel rooms and suites are decorated in a fresh, modern and contemporary style, offering sophisticated furnishings and amenities, including central air-conditioning with individual thermostat control and free Wi-Fi internet access. All day dining is offered with the emphasis on fresh ingredients. The restaurant, aptly named Liberty’s, is designed as a hub of activity and specifically caters to the discerning traveller. It incorporates a Smoker’s Lounge, Library and an outside Piazza dining area, all in an urban chic style. The feature of the food and beverage area is the estreet bar offering the finest local wines, including organic wines, South African potstill brandies and the finest single malt and aged whiskeys all in a relaxed, yet sophisticated environment. ... more   less 
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