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“One of the best hotels in Colombia”

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Hotel Frances La Maison
Ranked #1 of 14 Hotels in Pasto
Certificate of Excellence
Bogotá, Cundinamarca, Colombia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“One of the best hotels in Colombia”
Reviewed 8 January 2013

Patrice is a great owner and he is always there for you as well as his amazing staff. He is trilingual and he is always running around for you and making you food and asking about your day. The only problem is that some rooms can hear a lot of noise. I would recommend getting a top floor room. I will definitely be back again some day!!!

  • Stayed January 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Matthew B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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281 reviews from our community

Traveller rating
    230
    46
    4
    1
    0
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78
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (15)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 January 2013

I am currently staying here for the carnivale. I cannot recommend this place enough. Patrice and his team make every effort to ensure you receive personalized service. Not being able to speak espanol, Patrice would help out in every way possible to ensure i got the most out of the carnivale. He provided great advice on the best places to go out and where is safe. The team are friendly and the whole establishment s thoroughly cleaned every day. If you do not speak espanol, this is the only place to stay in Pasto. I would of struggled to get by without the help of the whole team. Muchas gracias.

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank KrisT86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Medellin, Colombia
2 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 January 2013

Excellent location and service, I needed a place to rest on my way in and out of Pasto and this Hotel is the perfect B&B to go! The rooms are comfortable and the staff helpful and warm. The owner will prepare you the perfect breakfast or dinner, I will go back!

  • Stayed December 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Gaelle T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Netherlands
Level Contributor
31 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 10 November 2012

This B&B is easy to find and it is a nice house with a limited number of rooms. You feel home immediatly because of the cosy atmosphere and the perfect service of the host Patrice and his staff. Our motorcycles were parked in their private garage. One of us was quit ill already for some days and Patrice did everything to made it as comfortable as possible, including an adjusted breakfast in our room.
Although the rooms are a little bit smallish, its all working well and the beds are OK.
Best place we had in Colombia for weeks.

  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Branko_Ingrid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
patcolomb, Gerente at Hotel Frances La Maison, responded to this review, 14 November 2012
Hello Ingrid and Branko
Thanks you very much for your comentary about the hotel.
I hope you are well, carry on your trip.
All the best
PATRICE
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bogota, Colombia
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 11 September 2012

First of all, this is NOT a hotel; it´s a house with 6 or 9 rooms adapted as Bed & Breakfast. Everything is clean, attention and service are really THE BEST you can find in Colombia, everyone very nice and helpful. Breakfast is also very good. Good location.
Only bad thing: on friday and saturday a nearby discotheque´s mega-bass will drive you crazy (at least in the second floor rooms).
I still consider this B&B a little bit expensive for what it offers, therefore my 3 star (average) rating.

  • Stayed July 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jamayr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
patcolomb, Gerente at Hotel Frances La Maison, responded to this review, 20 September 2012
Good morning
I appreciate your kind comments.
We are located in a residential neighborhood where clubs are not allowed, and there are not.
We regret any inconvenience that did not let him rest, but the music was coming from cars passing by with high volume or from a nearby house.
Anyway this "boutique" hotel style is waiting for you on your next trip.
Cordially
PATRICE CHAMBRAGNE
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
66 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 385 helpful votes
Reviewed 1 September 2012

Staying in this hotel is like visiting an unusually friendly French uncle who has surrounded himself with a family of thoughtful and considerate Colombian nephews. From the moment I arrived after a punishing 6-hour bus ride from Popayán, until the moment of my all-too-early departure to catch a plane for Bogotá, the owner and staff went out of their way to see that I was comfortable, happy, well-informed and well-fed. The dinners are delicious and ample and a welcome French-inspired respite from the usual fare in southern Colombia. Patrice, the owner, happily answered all questions about Pasto and beyond, and switched from French to Spanish to English with ease. I spent two months in Colombia and stayed at many excellent hotels, but Hotel La Maison del Ejecutivo was my favorite. Why can't I give 6 stars?

  • Stayed August 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Limingde12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Copenhagen Region, Denmark
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 June 2012

We stayed here a full month, so we have seen many aspects of the hotel. Anything from the friendly management and staff to breakfast, dinner and laundry service has an excellent quality. Highly recommended.

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kappelgaard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Frances La Maison

Property: Hotel Frances La Maison
Address: Calle 19 no. 37-16, Pasto, Colombia (Formerly Hotel La Maison del Ejecutivo)
Region: Colombia > Narino Department > Pasto
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Wheelchair access
Hotel Style:
Ranked #1 of 14 Hotels in Pasto
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Frances La Maison 3*
Number of rooms: 12
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