I stayed at lagunamar during the carnival weekend with my husband, 17 mth old son, and 4 other family members. Firstly check in was a hassle... because we came with a travel agency they dropped us at the south tower along with everyone else although we requested north tower. So the front desk checked us in and gave us our bands and told us we can go have lunch and come back for our bags and then they'll take us across to the north tower. When we got to the north tower they took about an hour to get us to our room! By this time we were all so tired especially my 17 month old son. By this time was already dinner so we went to the restaurant but the food left much to be desired. Very little choices but the hotel did inform us they were experiencing a shortage of food items so their menu was limited.
The pools are all very nice but need to be cleaned a little more often as we could see debris and an oily film on the surface. The drinks at the bar are very mediocre and most staff members are not bilingual so communication was often a tedious task.
One thing though is that the north tower is better in terms of upkeep and rooms are newer but it's quite far from the main area of the resort. But there are vans that drive up and down all day until 1.30am so its not an issue to move around.
There is a designated kids area as well, with a playroom and a children pool. Very nice resort for children as there's alot of space for them to run around. The beach is very rough and definitely not safe to go swimming.
Overall the hotel is beautiful and very well maintained, lots of green in an island that's almost like a desert. My only wish was that the food was better. But I dont mind returning.
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- Also Known As:
- Laguna Mar Pampatar
- Laguna Mar Resort
- Laguna Mar Margarita Island, Venezuela