This August we spent a week in this hotel. Despite of fact that in the fact sheet of the hotel says that the stuff speaks English, the level of their English is very poor. Also they do not reply on the e-mails sent. From the moment we had booked holiday stay in this hotel I wrote few e-mails to ask reception to give us 2 rooms to close each other I never received any reply. At arrival no suprise that we were given 2 rooms far away from each other. One at the ground floor and one on the 3rd floor. The first room on the ground floor had a bathroom with mildew spread over the bath and doors, so we asked to change the room. Fotunately that was figure out quickly and without problem. The variety of food is very poor as well. No seafood, almost no fish grilled during the week. My nephew was very upset and disappointed about that. The pool bar offering refresment is always full but just with one barman. The food over there is served from noon even that is available before, the cook will not give it to you. The beach towels were very poor quality, fringe completly undone. You even had to ask for a water in the canteen, which is split out of bottle by stuff. When something was eaten in the beach bar they did not replenish anything. To top it all; the bottom of the sea is completly stoned. no sand at all and we did not have any idea of this. There is noone on the beach who cares if you have your sunbed or if you dont need anything. From the 5 stars hotel we expected much, much much more and much highier quality of services.
- Official Description (provided by the hotel):
- Besides its luxury architecture ,different renovated rooms, public areas,looby, restaurants and completely redesigned SPA center, with its stylish swimming pools, beach,pier renovated for peaceful and comfortable holiday Rixos Beldibi Hotel will reopen the doors to delivering comfort and luxury with the Rixos royalty in 2014 summer season ... more less
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- Also Known As:
- Turkiz Beldibi Hotel Beldibi
- Turkiz Beldibi Resort And Spa
- Rixos Beldibi Turkey - Antalya Province