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“Great staff”

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SENTIDO Sultan Beldibi
Ranked #6 of 63 Hotels in Beldibi
London, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Great staff”
Reviewed 18 July 2014

This was a great holiday, the staff made all of us thoroughly welcome. Whilst all of the staff where great there was a few that really stood out. First and foremost was Chico who had the perfect balance of involving us in the activities whist not being pushy about them - he also has a good knowledge of the area. Yunus served us in the restaurant everyday and ensured that we sampled all of the food on offer. In the bar area Eril (cheers mate!) ensured that our glasses were always full and encouraged us to try the local tipples! Overall we had a great time in the resort. We enjoyed mixing with other nationalities. It is definitely aimed at families intent on having lots of fun. The massages were to die for! Ultimately, would we go again: definately!

Room Tip: Ask for a sea view
See more room tips
  • Stayed July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank Salome M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HAKAN E, Genel Müdür at SENTIDO Sultan Beldibi, responded to this review, 19 July 2014
Dear guest,

First of all we appreciate the time you took to share your experience and thoughts with other readers of Trip Advisor. We are really Thrilled with your kind words about our hotel SENTIDO Sultan Beldibi.

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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941 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (111)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Russian first
  • Serbian first
  • Swedish first
  • Turkish first
  • Any
English first
Kent, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 18 July 2014

I travelled between 2nd and 9th July with my boyfriend and it was perfect for our first holiday together.

We were greeted on arrival at 11pm with a drink and a meal which had been saved for us. We were the only people arriving at this time but the staff still made great effort to make our time enjoyable.

The pool was lovely but had to get up early to get sun beds, on the first day we turned up to the pool about 9:30 and there was not any beds so we made sure we saved them the rest of the holiday. The beach was really stony but the pool was so nice that compromised so we spent every day there.

Food was excellent so much choice. If you are a fussy eater there is rice, pasta, pizza, salad and chips every day at lunch and dinner. The pizza was made fresh and was lovely, but disappeared very fast so get there early. We were served by a waiter called Yunus and he couldn’t have been more helpful. Every meal he found a table for us, refilled our drinks as soon as they were empty and was really friendly and smiley. One evening he decorated our table with flower petals, it looked so pretty. We really appreciate how helpful Yunus was and he deserves to be praised.

There are plenty of activities to do during the day, the animation team try to get you involved in their games – which was annoying at times if you just want to lay in the sun. But the water polo was fun. We played mini golf one day too.

Kemer is good to visit in the evening travel by bus and not cab. The cab wanted 40 euro but the bus was only 9 Lira between two of us each way and takes 45 minutes. There are plenty of shops and restaurants in Kemer and nice scenery to take pictures. We liked the pedestrian street and had a nice meal at a restaurant.
I would like to say a big thank you to our Rep Steph who was really helpful. I had laser eye surgery two months before coming away and was not informed that I need extra strong sunglasses to protect my eyes. I could barely see and my eyes were watering and stinging. Steph arranged a free cab to an opticians and I bought some extra dark sunglasses and was fine the rest of the holiday. So thank you Steph because without the strong sunglasses my holiday would have been ruined.

Overall we really enjoyed our holiday, the only downside we wish we had booked for longer than a week.

  • Stayed July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Chloe L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HAKAN E, Genel Müdür at SENTIDO Sultan Beldibi, responded to this review, 19 July 2014
Dear Guest,

On behalf of SENTIDO Sultan Beldibi I would like to thank you for choosing our hotel.
And also thank you for your great comments about your recent stay with us and for writing such an extensive review of our hotel. Regarding your feedback about sun beds I assure you that your feedback is being adressed to the management team.
We appreciate you sharing your thoughts with other readers of TripAdvisor.
We would like to welcome you once again to our SENTIDO Sultan Beldibi.

Kind Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leeds, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 17 July 2014

I recently spent 10 nights here with my partner and her daughter, and had we all had a great time. Having read some of the reviews on here I was unsure what to expect, however I was pleasantly surprised. We paid around £1500 for all three of us, and for that price, we really could not ask for more.

As to be expected in Turkey, the rooms were basic, but had everything we needed. The beds were very comfortable, cold fridge restocked with drinks daily, Wardrobes/drawers. The bathroom was again basic, but had a bath/shower and was cleaned daily. The only downside was that the TV had 1 English Channel, BBC World News, the rest were Turkish, French and German However you don't go on holiday to watch TV do you.

The food was good, with fresh salads and fruit each meal. There was always 2 pasta dishes, 2 different meat dishes and a fish option. The themed nights were good, and the grilled Koftas and grilled chicken were superb. They also have a wood burning Pizza oven, which they make fresh Pizza and bread in throughout the sitting. We ate towards the end of the sittings, often in the last 1/2 hour and they alway ensured that the food was replenished, only twice this did not happen in our 10 days, and this was with the grilled chicken which ran out so they had no choice. The snack bar on the other hand was poor, the burgers were dry and tasteless. The chicken wraps were better but needed more chicken. Overall the food was above well average for the price paid.

The pool area was always clean, and well kept. The beach is not overly sandy, and quite rocky in the shallow water, but there are a few jetty to help you get in the sea.

It is very queit outside the hotel, with little to do other than take the 30 min bus ride into the town

Overall the holiday was excellent and relaxing, and I would not hesitate in going back

  • Stayed June 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
2 Thank Nicholas C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HAKAN E, Genel Müdür at SENTIDO Sultan Beldibi, responded to this review, 19 July 2014
Dear Guest,

On behalf of SENTIDO Sultan Beldibi I would like to thank you for choosing our hotel.
And also thank you for your great comments about your recent stay with us and for writing such an extensive review of our hotel. Regarding your feedback about TV channel and Snack bar I assure you that your feedback is being adressed to the management team.
We appreciate you sharing your thoughts with other readers of TripAdvisor.
We would like to welcome you once again to our SENTIDO Sultan Beldibi.

Kind Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 July 2014

it was almost very nice there but we didn't like that Mini club is only for french kids. our kids was very sad because the lady Lala in Mini Club Speaks only french and she dont care of the other nationalities we ar really very disappointed from this.

  • Stayed June 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank kevin w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HAKAN E, Genel Müdür at SENTIDO Sultan Beldibi, responded to this review, 19 July 2014
Dear Guest,

Thank you for your feedback and that you have taken the time to describe your impressions.We sincerely apologize that the vocation in our resort has not met your expectations of services.
Each feedback is an opportunity to improve our service quality.

I appreciate your valuable feedback which brings alternative perspective to improve our service. I assure you that your issues are being addressed with our management team.

We would like to take this opportunity to welcome you to our beautiful resort once again to provide our improved services which you didn't satisfy.

Best Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 July 2014

We spent an all inclusive week here in June/July. It was hard to fault the place, although I'm fairly easily pleased. The food was good with lots of variety and no restrictions on how much you ate. The restaurant staff were friendly and happy to help with anything. The food was self service but the drinks were brought to your table - the staff quickly remembered your drink preferences but always checked in case you had changed your mind from the previous day. The wine was drinkable but I wouldn't pay more than £3.99 for it in a supermarket at home.

The bar sfaff were also very good - there were one or two wasps around the fruit juice on some days but no-one bothered them and they didn't bother us.

The rooms were clean and well maintained - the maid always said hello and asked if there was anything else she could do for us. The air-con worked fine even in the 40+ degree heat we had, TIP: to keep the air-con on all day take a piece of card and leave it in the slot at the door.

The whole place was kept very clean - inside and out - although due to the Med being non-tidal there were a few small bits and pieces of litter on the beach, mostly cigarette ends.

You had to get up early to bag your sunbed by one of the pools although there was plenty of choice with the beach sunbeds.

Downsides - it's hard to find anything to criticise other than very minor nit-picking. For £500 per person flying out of Manchester it was great value.

Outside the hotel there were the usual tourist shops but not a lot else to do unless you went on an excursion or took a bus or taxi to Kemer or Antalya. We mostly stayed in the hotel and relaxed.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JOK_G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HAKAN E, Genel Müdür at SENTIDO Sultan Beldibi, responded to this review, 19 July 2014
Dear Guest,

Thank you for choosing SENTIDO Sultan Beldibi for your recent vacation and we trust that you returned home safely.

It is our goal to completely satisfy our guests on every stay. Your opinion and experience helps us to improve the quality of services provided. We sincerely thank you for sharing your opinion as we continue to do our best to provide you with the ultimate hotel experience.
Please do not hesitate to contact us if we can be any assistance in the future.

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hull
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 3 July 2014 via mobile

We went here in sept 2010 and we loved it. Clean, lovely food, friendly staff and good entertainment. We would go back without a doubt. It was quite and relaxed and has a lovely private beach. My son loved it there was so much for him to do.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ClaireCox83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HAKAN E, Genel Müdür at SENTIDO Sultan Beldibi, responded to this review, 19 July 2014
Dear Guest,

We appreciate the time you took to share your experience and we are really thrilled with your kind words about our hotel.
We would like to welcome you once again to our hotel SENTIDO Sultan Beldibi.

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 July 2014

Ive stayed here in october last year for 5 nights i had such a good time i came again this june the staff and excellent customer service make this resort. Erhan and erol the barstaff were amazing erhan was very attentive and looked after us thouroughly and erol aswell i got to say erol is one of the funniest people ive met they really looked after us.
The animation team wht can i say work so hard we loved playing volleyball with chico everyday , gizem was very sweet and always encouraged us to join in , hajjar was good fun too, but ilker was the reason we came back he was such a good laff and always made us laugh thanks ilker p.s(dnt change) lol.
Also a huge thankyou to mustafa at reception. The hospitality at this resort is what makes it so a huge thankyou to you all . Amber

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Brianandamber
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HAKAN E, Genel Müdür at SENTIDO Sultan Beldibi, responded to this review, 19 July 2014
Dear Guest,

On behalf of SENTIDO Sultan Beldibi I would like to thank you for choosing our hotel.
And also thank you for your great comments about your recent stay with us and for writing such an extensive review of our hotel. We appreciate you sharing your thoughts with other readers of TripAdvisor.
We would like to welcome you once again to our hotel SENTIDO Sultan Beldibi.

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about SENTIDO Sultan Beldibi

Property: SENTIDO Sultan Beldibi
Address: Sahil Yolu Beldibi 1, Beldibi, Kemer 07985, Turkey
Region: Turkey > Turkish Mediterranean Coast > Antalya Province > Kemer > Beldibi
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool
Hotel Style:
#3 Family Hotel in Beldibi
#4 Romantic Hotel in Beldibi
#5 Spa Hotel in Beldibi
#5 Best Value Hotel in Beldibi
#5 Luxury Hotel in Beldibi
#6 On the Beach Hotel in Beldibi
Price Range (Based on Average Rates): ££
Hotel Class:4 star — SENTIDO Sultan Beldibi 4*
Number of rooms: 172
Official Description (provided by the hotel):
This facility has total of 172 rooms and set in an orange grove and directly on its own sandy/shingle beach, the SENTIDO Sultan Beldibi hotel has a wonderful location. The center of Beldibi is just a few minutes away, while Kemer lies about 18 km away. Antalya airport is 40 km away and the transfer time is about 45 minutes. ... more   less 
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Also Known As:
Sentido Sultan Beldibi Hotel Beldibi
Paloma Hotel Sultan Beldibi
SENTIDO Sultan Beldibi Turkey - Antalya Province

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