We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Rixos Sungate
Nearby Hotels
Seagull Hotel(Beldibi)
US$177
Booking.com
View Deal
  • Pool
  • Beachfront
US$118
Booking.com
View Deal
  • Free Wifi
  • Breakfast included
US$127
Booking.com
View Deal
  • Free Parking
  • Breakfast included
US$257
Booking.com
View Deal
  • Free Wifi
  • Free Parking
US$120
Expedia.com
View Deal
  • Pool
  • Beachfront
US$56
Orbitz.com
View Deal
  • Free Parking
  • Breakfast included
US$64
Expedia.com
View Deal
  • Free Parking
  • Pool
US$157
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$153
Hotels.com
View Deal
  • Free Parking
  • Breakfast included
Crystal Flora Beach Resort(Beldibi)
US$176
TripAdvisor
View Deal
  • Free Parking
  • Breakfast included
US$414
TripAdvisor
View Deal
  • Free Wifi
  • Free Parking
Reviews (4,303)
Filter reviews
4,303 results
Traveller rating
3,011
650
343
147
152
Traveller type
Time of year
LanguageAll languages
More languages
3,011
650
343
147
152
Show reviews that mention
All reviewslotus baraqua parkpool partyvip pierturkeyrixy clubzip linea la carte restaurantsguest servicesbig hotelrussian guestsnight showsperfect hotelspecial thankspiano barlanguage barriermain restaurant
Filter
Updating list...
557 - 562 of 4,303 reviews
Reviewed 1 April 2014

Everything was great, the food was awesome, and the animation team were very welcoming and approachable, and finally i want to tell you that you should go to this excellent hotel. coctails were very good too and barmen specialy halil was very kindly too.

  • Stayed: March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank esma z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rixos S, Guest Service Team at Rixos Sungate, responded to this reviewResponded 19 October 2014

Dear Madam Esma Z,

Your review is greatly appreciated. Don't be long to come back.

Good Luck.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 March 2014

People deem this to be a six star premises - 5 days, and "myth busted."

The rooms: 20 degrees Celsius, and the resident is not given an option to switch on the air-conditioning. The response upon complaining "we have central heating system. If we feel cold, so should you. As such, you do not have the freedom to opt between an AC and a heater in your own room." The alternate - a standing fan in a "six star."

Housekeeping - rubbish. You know you're in a slum when housekeeping insists the room is done. Only issue - sheets aren't tucked in, pillows are tossed on the wrong side of the bed, the TV is on a maximum volume (despite no one being in there), and the bathroom floor has hair that you know isn't yours. This after they've done your room.

Dining: you appreciate that they offer three buffet diners. Only thing they fail to tell you is that all three have the same menu (albeit some more limited than the rest)
Management may compensate by informing you of the ala carte restaurants. Ah that's where the nausea sets in:

Chinese - cost saving measures ensure that the same chef is used for the Japanese and Chinese options. Mandarin offers viable starters (not sure when noodles became a starter (served well before soup and salad)), but then it all starts to deteriorate. The main course is not worth the crunch (if you order, you'll know what I mean)

Turkish & Greek: Greek salad being the only option on a menu, does not transform you into a Greek diner. Raw chicken in the form of a steak, not sure which cuisine that is.

20 degrees during the week I was there, and management decided it was too cold to swim in the multitude of outdoor pools on offer. Drained. Off to the indoor pool which offers a fish market.

Did I mention the racial profiling? If you happen to go there during the Iranian new year, you are stopped at every diner (that is free in your package, and crudely directed to one that has been reserved for Iranian nationals). A word of advise to the wise - either carry your state ID, or dawn a jersey highlighting your nationality. Banter shall only spoil the mood.

To surmise, Rixos sungate was supposed to analogize the end of a holiday on a high. This experience, where I reckon I've left out other rubbish, suggests otherwise.

At rixos sungate - you are free to do whatever your holiday mood demands, as long as it caters to managerial whims. That they shan't iron (try asking for one in your room). And yes, I'm still looking for the beach.

  • Stayed: March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
6  Thank Hadi G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rixos S, Halkla İlişkiler Müdürü at Rixos Sungate, responded to this reviewResponded 4 April 2014

Dear Mr. Hadi Garib,



Thank you for your constructive comment at the Tripadvisor page that is very useful for improving the service we offer guests at the Rixos Sungate Hotel.

We are very sad that you have not fully enjoyed your stay at our hotel and we sincerely apologize for any inconveniences in the Hotel.

Please be ensured, that your feedback will be discussed with the relevant departments.

Also we want inform you that we have central air condition system, depends on seasonal changes in weather conditions.

We have been feeding our service quality with your comments. We truly hope you will allow us to be of service to you again on some future occasion.

If there is anything we can do in the meantime, please do not hesitate to contact the hotel directly.



Sincerely.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 March 2014

I want to try and keep this as short as possible as I could go on forever. We travelled here last May and have only just been able to write this review after taking Thomas Cook to a tribunal for the absolutely dreadful holiday we had here. We travelled in May and what TC failed to inform us that there is a annual Russian Rock Festival at this hotel every year. The hotel was full to the rafters of rude ignorant eastern Europeans who for some reason were able to reserve whatever seating they wanted to in restaurants and bars as they were happy to flash the cash and pay extra for personal service leaving us as a small English family totally ignored and discriminated against. After 3 nights we realised that every night there was prostitution taking place in this hotel and this was also even confirmed by out TC rep!!! We payed for a la carte restaurants but we were told they were chargeable. The lovely area of the beach which is portrayed in the brochure is chargeable at approx. £50 a day per person!!! Every evening was Russian music and entertainment....not 1 night was geared up for us English. The main 2 restaurants were like busy school canteens with dirty tables and waiters who just seem to not be able to cope. The waterpark was only open for 4 hours which our son was very disappointed in.The village of Beldibi is not a village....its a 2 mile dirt track with only 2 dirty cafes.. I will say the hotel itself was nice and clean but I would NOT recommend it to an English family.....it is totally aimed towards eastern Europeans and I don't think it should be in any English brochure.

  • Stayed: May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
7  Thank morgansStaffordshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rixos S, Halkla İlişkiler Müdürü at Rixos Sungate, responded to this reviewResponded 4 April 2014

Dear Guests;



We would like to thank you for your comments. Rixos Sungate Hotel evaluates every opinion and believes it is importance for our service quality. Additionally it provides an opportunity to improve our services. We try to give same service to all of our guests. in your accommodation dates there was Russian May Fest and Russian entertainment. We are very sad that you did not spend a good holiday and we would be pleased to get the chance to welcome you again at Rixos Sungate Hotel. In the future If there is anything we can do in the meantime, please do not hesitate to contact the hotel directly.



Sincerly

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 February 2014

i had been in Rixos sungate in Beldibi Antalya in February , hotel as cleanness and comfort was very very good ,food was five stars ,SPA was excellent ,of course its in summer time and spring hotel will be full with gests but i bleave this huge and nice hotel will give maximum services as in winter i advise every body to go dont think twice :)

Room Tip: we was in room no 1417 that was a sea veiw room very large and comfortable
  • Stayed: February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Medo984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rixos S, Guest Service Team at Rixos Sungate, responded to this reviewResponded 19 October 2014

Dear Medo984,

Once you have got it all, you don't need to think twice. Thank you for the wonderful review.

Take good care.

Best Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 February 2014

We had a family holiday at Rixos sungate last summer and find this resort was ideal for large groups like our with families and something to do far all ages of kids . The hotel was in a secure and large complex with a lot of facilities and great service.I can recommend this resort for good value and luxury combined as all our family members kids, teens, and adults had a great time.

  • Stayed: August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Has P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rixos S, Guest Service Team at Rixos Sungate, responded to this reviewResponded 19 October 2014

Dear Has P,

Indeed our hotel caters for all age groups. Come one, come all.

Have a beautiful year.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews