Decent property with a small pool, a pond for inhouse pedal boating, a small corner with some birds.
The service here is extremely slow, they were really short of staff at the time we were staying there. room services needed multiple reminders. The water here is not clean at all, it does not seem to have a good water treatment plant so the water in the washrooms is muddy and brown in colour. The hotel does not have air conditioning in the reception and the lobby area, what is the point having huge lobbies on each floor if one cannot even stand there for a minute. Even the restaurant does not have effective ACs so we were sweating all through our meals on day one. On the second day, we had to almost fight with the manager to get food served in the room as they were not willing to provide room service.
Overall a disappointment in most aspects.
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- Also Known As:
- Royal Riviera Hotel Kumarakom
- Royal Riviera Hotel And Resort
- Royal Riviera Hotel & Resort Kumarakom, Kerala