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“Wonderful place but lots of waiting”
Review of The Zuri Kumarakom

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The Zuri Kumarakom
Ranked #6 of 26 Hotels in Kumarakom
Certificate of Excellence
Copenhagen, Denmark
Level 6 Contributor
105 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Wonderful place but lots of waiting”
Reviewed 25 January 2014 via mobile

The surroundings are fabulous: Spectacular view, nice pool and good tranquil atmosphere around the entire hotel-area. Good spacious rooms and a Big buffet breakfast. Free yoga with good instructors every morning and free gym with good basic remedies. Fantastic spa and ayurvedic treatment. BUT: All the good things fade a bit due to the service, which at several points was very poor. At several meals we waited over an hour to be served and the rooms weren't made Up until late afternoon. Just not good enough for a hotel in this Price range.

Stayed January 2014
Helpful?
Thank Christina_Hammer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sarat_valsraj, General Manager at The Zuri Kumarakom, responded to this review, 27 January 2014
Dear Guest,
Thank you for choosing and staying at The Zuri Kumarakom resort and spa.
We have noted your recommendation on services which need to be improved upon.
'Refer a friend' program is a special offer on the website to avail for your next visit to this beautiful backwater destination.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (368)
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Bangalore, India
Level 2 Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 January 2014

The resort is a beautiful example of combining tradition with modern day architecture ! We stayed at the presidential villa which was the only category available and the most expensive. But I would say it was well worth the money - there is a private pool which overlooks the backwaters and an afternoon dip in the pool is heavenly. The toilets and shower area were good and bed was comfortable. Though many people have complained about the spread - I personally liked the selection and was impressed with the Ala Carte menu also ! The spa is one of the best ayurvedic spas that I have been to - the standard that they follow is miles apart from any place else ! Would go there again - this time to a slightly inexpesive room :) !

Room Tip: Choose the Presidential Villa if it suits your budget !
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  • Stayed January 2014, travelled as a couple
    • Value
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Helpful?
Thank akedia2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sarat_valsraj, General Manager at The Zuri Kumarakom, responded to this review, 27 January 2014
Dear Guest,
18 acre of scintillating splendor that evokes the imagination of one to stay forever at The Zuri Kumarakom resort and spa.
Product and service are fine tuned to meet every guest expectations across demographic segment.
Log in to our website to book in advance across special offers and packages for your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
Level 3 Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 January 2014

As soon as you enter the reception area, you know you've made the right choice. The resort is beautiful and inviting. All the rooms and cottages surround either the well-kept artificial lake or look onto the large lagoon at the edge of the property. The rooms are quite big and have a lot of wooden furniture in good condition, which adds to the feel of the place. The service is efficient and you are never far away from a greeting smile. The view of the sunset from the Jetty is really good.
The entire property has a lot of nature about it and is suitably maintained. The Spa is the recipient of quite a few awards and the infinity pool gives you a fantastic view. The food is very good as well. The resort is not cheap but is definitely worth the buck.
One can easily spend a couple of days at the resort, just enjoying the views and the property.
They conduct a few boat rides through the day which is a good way to set off to the backwaters, which is what Kumarakom is popular for.

  • Stayed January 2014, travelled as a couple
    • Value
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Helpful?
Thank sdaga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sarat_valsraj, General Manager at The Zuri Kumarakom, responded to this review, 27 January 2014
Dear Guest,
Thank you for the detailed description of destination Kumarakom and choosing to stay at The Zuri kumarakom , Kerala resort and spa.
We are in the heart of this beautiful backwater destination with an array of activity to keep one engaged and rejuvenate the mind,body and soul.
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New Delhi, India
Level 4 Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 23 January 2014

Gods own abode in gods own country. any thing said is less. It is a wonderful property. The ambience is so very good, the location of cottages and rooms offers complete privacy, The lagoon, the hutments and the landscaping is very captivating. The activities in lagoon, in club and lake make you feel the day has become shorter. The food is as it should be.
It awakes the child in you and leave you wanting even after spending three four days.

Room Tip: cottages towards the lake are best
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  • Stayed December 2013, travelled with family
    • Value
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Helpful?
Thank Rajeev S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sarat_valsraj, General Manager at The Zuri Kumarakom, responded to this review, 24 January 2014
Dear Guest,
Thank you for this wonderful feedback on our product and services.
Spread over 18 acre The Zuri kumarakom resort and spa epitomizes hospitality the way it is meant to be.
Summer packages and special offers are attractive deals for one to plan the next holiday to this beautiful backwater destination.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Thiruvalla, India
Level 6 Contributor
120 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed 22 January 2014

One night stay as I came for the Kerala Orthopaedic conference. Love at first sight experience. Beautiful location, great amenities.Enjoyed walking around, played pool, nice restaurant. beautiful lake view rooms with good facilities. Always recommend.

  • Stayed February 2013, travelled on business
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Helpful?
Thank JojiJoshuaPhilipose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sarat_valsraj, General Manager at The Zuri Kumarakom, responded to this review, 23 January 2014
Dear Guest,
A popular destination and recommended for smaller groups to balance leisure with business activity.
Log-in to the website for our summer packages and special offers to plan and travel with family.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level 5 Contributor
53 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 21 January 2014

I stayed here with my wife and our two young boys aged 5 and 3 and we had a fabulous time. The room we had was large, airy and perfect for a family. The best the kids would say was the pool and the elephants spouting water. We only ate here the one night but the food was excellent and suited our kids western palate as well. It was a good base to explore from as well on our tour around Kerala.

  • Stayed February 2013, travelled with family
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Dubaiuaetravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sarat_valsraj, General Manager at The Zuri Kumarakom, responded to this review, 23 January 2014
Dear Guest,
A perfect getaway to this beautiful backwater destination.
Activities to keep family with children occupied for the length of stay.
We are happy that the family were comfortable and the product and services met expectation.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Munich, Germany
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 16 January 2014

After a lot of travelling on our tour we stayed one night at Zuri and it was nothing but heaven. The rooms were lovely and comfortable and very spacious. Kids loved it specially when it comes to the desserts :) The food was heavenly and we wished we stayed a bit longer there.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Marcel N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sarat_valsraj, General Manager at The Zuri Kumarakom, responded to this review, 20 January 2014
Dear Guest,
We are happy the product and services met expectations.
Situated on the banks of the Vembanad lake this 18-acre property is known for its various facilities on offer which includes the renowned Maya Spa offering international wellness.
Special offers and packages are available on our website to book direct.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Zuri Kumarakom

Property: The Zuri Kumarakom
Address: V - 235 Karottukayal, Kumarakom 686563, India
Region: India > Kerala > Kottayam District > Kumarakom
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Kumarakom
#3 Top resorts Hotel in Kumarakom
#4 Family Hotel in Kumarakom
#4 Romantic Hotel in Kumarakom
#5 Luxury Hotel in Kumarakom
Price Range (Based on Average Rates): ££
Hotel Class:5 star — The Zuri Kumarakom 5*
Number of rooms: 72
Official Description (provided by the hotel):
If heaven was a place on earth, it would be on the banks of a breathtaking Vembanad Lake that spreads serenely over 205 square kilometres of picture perfect beauty. And it is. Set in 18 verdant acres on the shores of the Vembanad Lake and just 2 hours from the Cochin International Airport, The Zuri Kumarakom Kerala, Resort & Spa is a five–star deluxe spa resort in Kumarakom, set at the heart of the beautiful Southern state of Kerala–fondly referred to as ‘God’s Own Country’. Standing directly beside the Lake, this Kerala resort offers spacious living–dining rooms, traditional Indian–style bedrooms and individual gardens with private plunge pools.Opened in 2006, The Zuri Kumarakom, Kerala Resort & Spa is the winner of the 2007 and 2008 ‘Best Resort Spa Hotel in India’ title. Home to the largest spa in South India, Maya Spa offers not only western and oriental therapies but also authentic Ayurvedic practices at our resort in Kerala. The distinctive Body Temple, picturesquely situated on an island in the centre of the lagoon, is the perfect location for yoga, meditation or simply quiet contemplation.The Zuri Kumarakom, Kerala Resort & Spa is perfect for an extended break with its idyllic location and world–class amenities. The hotel offers many leisure options, including a large swimming pool with water–spouting elephant sculptures and a luxury spa in Kumarakom with Ayurvedic treatments. The Lime Tree, Laguna Bass and Trunk Call Bar serve very good Indian and international cuisine. Experience the heavenly beauty of Kumarakom in all its tranquil glory. Recreated and preserved to awaken every sense… to experience pure bliss. ... more   less 
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Also Known As:
The Zuri Kumarakom Hotel Kumarakom
Zuri Kumarkom Hotel Kumarakom
Zuri Kumarkom Kumarakom
Radisson Kumarakom
Kumarakom Radisson
The Zuri Kumarakom Kerala

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