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“Great food”
Review of Ocean Palace

Ocean Palace
Ranked #7 of 37 Restaurants in Tsawwassen
Price range: US$10 - US$15
Dining options: Delivery, Reservations
Restaurant details
Dining options: Delivery, Reservations
Reviewed 11 December 2012

As usual the food is wonderful. We have been coming here for years & unfortunately to service is getting terrible, because of that we don't go nearly as often. Owners are great but their wait staff needs to be replaced.

Thank Bob M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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90 - 94 of 100 reviews

Reviewed 10 December 2012

The food is always excellent, even take out and delivery. The downside to the food is the amount of time it takes to get pick up or delivery! We now know that we have to order 2 hours in advance and are willing to do that for their food.

1  Thank macdos8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 October 2012

It was astonishing that this restaurant has any customers who eat in! We arrived on a Saturday night at 830pm to a restaurant that was half empty. On arrival, we stood for about 5 min when we were told to have a seat, it would be a 10 min wait. On inquiry with the hostess (different from the waiter who originally spoke to us) why it would be 10 min with lots of available tables, she promptly and politely seated us. We then waited....and waited as we watched the wait staff clear dishes from empty dirty tables and proceed to set tables. We waved the waiter over and he proceeded to say "I said it would be 10 min, I'm busy". as we continued to watch (most occupied tables were finished) I got up to ask if we could order. He then came over to the table and berated us for a) sitting down and b) he was busy and we had to wait. We decided to leave. Other patrons approached us and said they were shocked at how he treated us. This restaurant should stick to take out only, and this waiter should NOT be in the service industry. We will pass this on locally to anyone even thinking of visiting or ordering from this restaurant.

    • Service
3  Thank victoria m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 October 2012

It is always a challenge to find a reliable, consistent place to order Chinese food... and for a long time the Ocean Palace seemed to deliver. There was good and bad about our last visit... I added soya sauce to the broth of the Wor Won Ton soup which I have never done (and it could have been hotter), the server made us feel a little uncomfortable that we didn't place our entire order at once, but the other items we did order were more than sufficient in quanitity and very tasty. It's probably time the restaurant had a bit of a facelift!

    • Value
    • Atmosphere
    • Service
    • Food
Thank MandB56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 July 2012

Ordered food to a hotel and it was delivered without cutlery. Called the restaurant and they argued (yes, they argued) that it doesn't come with cutlery.
The food was delivered hot, but cooled considerably until we got something to eat it with.
I wouldn't order from them again.

3  Thank anniethatswho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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