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532Sue
Whitley Bay, United Kingdom

Lovely relaxing week

5.0 of 5 bubblesReviewed 4 May 2017
Clean and spacious apartment with a balcony that caught the sun all day; friendly and very helpful staff; good breakfast choice. Excellent location - quiet village with plenty of small supermarkets and tavernas open (last week of April) but perfectly possible to walk down to Hersonissos for a change of scene - 15 mins down, 20 mins back up - or to get buses to sights/sites. Look forward to going again.
Date of stay: April 2017
Room Tip: Built against the hillside so quite a lot of steps. Higher levels catch the breeze - good or bad...
Trip type: Travelled as a couple
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Manolis P, Manager at Koutouloufari Village Holiday Club, responded to this review
Responded 23 May 2017
Dear guests,

Thank you for visiting Koutouloufari Village Holiday Club!
It is true, we are now serving breakfast with more items available for our guests. We have also introduced a salad bar which opens daily between 12.30 - 16.00. Do not miss it on your next visit to Koutouloufari!

With best regards,
Manolis Pitarokilis
Resort Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 4 May 2017

We stayed at the Village Holiday Club for one week at the the end of April, low season but with all amenities open.

The resort was quiet but fully functioning including the small pool which was not surprisingly cool but swimmable for some. The number of sun beds was limited, fine for low season but in high season we cannot imagine how the resort copes with the number of guests that must arrive. There is no children's pool.

There is a games area with a pool table, table tennis, etc. a library, a wine cave, a sauna and jacuzzi . All in all we felt it was quite comprehensive for our needs but not very suitable for children nor older people with walking difficulties as there are quite lot of steps to be negotiated around the site.

Next to the pool is a snack bar that serves an adequate breakfast for 6€ until 11.00 am every morning and good quality snacks and drinks throughout the day. We made good use of it during our stay.

The rooms are well sized well equipped comfortable and clean. Our one bed apartment had a sitting area, kitchen with a table large enough to seat four, a sizeable bedroom and a bathroom that was rather small but adequate. Many rooms have balconies with distant sea views.

All the staff were friendly and helpful. The rooms are serviced on alternate days which suited our needs adequately but we would have liked the bins emptied daily which was our only real criticism of the workings of the resort as a whole.

The village has many excellent standard restaurants (enough to be able to eat dinner in a different place every night for a fortnight without being disappointed). You won't need lunch as Cretans actually don't know what a small meal is. The village also has a few clothes shops, tourist shops, and a mini market but for more of this the town of Hersonissos is a short drive away or even a walk if you don't mind walking back up the hill.

Overall an enjoyable and relaxed stay in a lovely resort in a pretty village with wall to wall sunshine all week. What more can you ask for?

Date of stay: April 2017
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank Redandma
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Manolis P, Manager at Koutouloufari Village Holiday Club, responded to this reviewResponded 5 May 2017

Dear guest,

Thank you very much for taking the time to submit a review in TripAdvisor for Koutouloufari Village Holiday Club. It is always a pleasure to read that our guests enjoy their stay in our resort.
Regarding your comment for the emptying of the bins we would like to clarify that, had you informed us about this, we would have arranged to be emptied on a daily basis.
About the pool sunbeds, we did not have a problem so far, as many of our guests prefer to drive or walk to the nearest beaches.

We thank you once again for your candid comments and look forward to welcoming you again in Crete!

Best regards,
Manolis Pitarokilis
Resort Manager

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC
Reviewed 23 April 2017

We came to koutoufari in April of this year, stayed at the holiday village, we loved everything about the place,, not only was the staff helpful and so friendly, the whole area full of Greek tavernas, was so welcoming, not all the tavernas was open yet being the season don't start until may time, but that didn't put me off, just made us want to come back next year around may, to see the whole place come alive, and definitely staying at the holiday village again, pre dinner drinks opposite with Manos and Melanie at casa Nostra cafe, great atmosphere food and drinks with Alex and Christine at taverna Mezes, lovely family run taverna Nikos the fisherman, mamma lovely special potatoes, cafe greco, the Trap, so many to name, and there was so many more yet to open, love love love.Tina and Paul x

Room tip: Be prepared for stairs, all rooms quirky and fun
Date of stay: April 2017
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
Thank Tina D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Manolis P, Manager at Koutouloufari Village Holiday Club, responded to this reviewResponded 24 April 2017

Dear guest
We thank you wholeheartedly for your beautiful review and informative comments. You will definitely help other guest find their favorite spot in our village.
We will be happy to see you again as you mention in your comments and promise to help you discover more of our little hilltop village of Koutouloufari.
Best regards
Manos Pitarokilis
Resort Manager

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Reviewed 18 April 2017

Staying at holiday club at Koutouloufari village was nice and central to this part of the island on Crete. The restaurants and the atmosphere at night in the village was just beautiful. Chrissie Island is a magical place to visit where the different colours of the ocean waters are amazing. The area has many ancient and historical sites and the museum in Hereklion is a must see. The whole experience of Crete is very casual and the local people are very friendly and helpful. We enjoyed it so much that we are going back again and to visit more in the western part of the island.

Date of stay: October 2016
1  Thank mustangToowoomba
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Manolis P, Manager at Koutouloufari Village Holiday Club, responded to this reviewResponded 20 April 2017

Dear Guests
It is always a great joy to read such wonderful comments.
We look forward to seeing you again in the future.
Best regards
Manos Pitarokilis
Resort Manager

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC
Reviewed 8 April 2017

The Hotel has a good location. We could walk down to many restaurants and also the town of Hersionosis within 10-15 minutes. (Its an uphill walk so a little strenuous). But for the island it is great. We hired a car and went for day trips to Herklion (30 min drive) , Agio Nikaulas (1 hr drive) and Chania (2 hr drive).

A lot of restaurants are around this hotel, we could visit only 4 as the rest were closed in last week of March. Most of them open in April 1st week for the season. We found a nice place for breakfast in Hersionosis and had dinner in a different restaurant every evening.

The resort is comfortable and the rooms have a fuctional kitchen. You have grocery stores nearby for cooking up something basic in a hurry.

Anne and Manaulis are very helpful. They were full of advice on how to plan our week in Crete. The rooms were services once in two days and they had some activities in the hotel (we never got time to use it). The Hotel is on a slope so you enter in the reception and walk up to your rooms.

Overall I would say a good base to have for your trip to Crete, away from the hustle bustle.

Room tip: Room 11 and 8 have the best views of the Sea
Date of stay: March 2017
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
Thank SRGanguly
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Manolis P, Manager at Koutouloufari Village Holiday Club, responded to this reviewResponded 11 April 2017

Dear Mr. Ganguly,

Thank you very much for submitting a review in TripAdvisor! It was a pleasure to meet you and offer you our services. We do hope to see you again in Koutouloufari very soon. Please give our warmest regards to your family!

Sincerely,
Manolis Pitarokilis
Resort Manager

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Reviewed 8 March 2017

We have been coming to the Village Holiday Club every year for the last 5 years......and we LOVE it. It is so peaceful and pretty. We haven't stayed in a bad unit, they are all different and quirky, which adds to the charm. There are so many restaurants and tavernas just outside the door, we are still trying to work our way through them all. Would thoroughly recommend.

Date of stay: May 2016
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
3  Thank johnmQ4289NL
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Manolis P, Manager at Koutouloufari Village Holiday Club, responded to this reviewResponded 12 March 2017

Dear guests,

Thank you for your comments in your review for Koutouloufari Village Holiday Club! Looking forward to your 6th stay with us!

Best regards,

Manolis Pitarokilis
Resort Manager

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