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“Relaxing”
Review of Galaxy Villas

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Galaxy Villas
Ranked #6 of 13 Hotels in Koutouloufari
Certificate of Excellence
Reviewed 21 April 2014

The hotel is on the hillside 10 minutes walk from Hersonissos main street with the usual excessive bars/clubs you get in european holiday resorts or just 2 minutes walk from all the lovely traditional cretan tavernas in koutouloufari, so it is in the perefect place for a couple who may want a couple of nights out in a busy place and somewhere to chill out also. Restaurants of note nearby are The Alchemist and Esperos they offered the best food in our opinions. But the one thing that truly made this hotel stand out was Dimitris the hotel manager, always happy to help and nothing was ever an effort he puts the service you receive in UK chain hotels to shame, we also noticed that he was running the hotel by himself whilst we were there so to keep standards so high whilst being so busy is exceptional.

  • Stayed: April 2014
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Thank peterandsamantha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 12 April 2014

Myself and my husband and two kids stayed at Galaxy villas for a week from 01/04/2014. The villa was lovely, it was clean and the blankets were fresh from the laundry as still cling-wrapped. We had a pool and sea view and balconies at each door and window so we could always get the sun. Myself and the boys were bitten by mosquitoes so felt that mosquito nets should be fitted on beds but that is the only negative aspect. Dimitrie, the manager was fantastic with the kids and they thought he was great. The villas are situated at the end of a lovely traditional village, just make sure to turn right from the entrance and keep walking as we missed it for the first couple of days and just headed down to the main street. My biggest piece of advice would be not to go until after lent as it is also the very beginning of the season and a lot of tavernas are closed. The best time would be from 1st of May as the water parks and all other attractions do not open until then.

  • Stayed: April 2014, travelled with family
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5  Thank aries672013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 April 2014

Myself and my partner stayed at galaxy villas for 1 week. We found the villas lovely, clean and fully equipped. The pool area and gardens are lovely - if you want total relaxation and a central location to explore the island, I would definitely recommend galaxy villas.
We had a slight issue with hot water, we repoted this to the manager who fixed the problem within minutes!!
Dimitris (the manager) is brilliant. He's so friendly and helpful and works incredibly hard all day long. Nothing is ever too much trouble.

  • Stayed: April 2014
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Thank bentalbot1988
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 November 2013

Galaxy Villas is a very basic self catering (if you can call it that) apartment.

We visited towards the end of the season and decided on Galaxy Villas as the website looked attractive, it claimed it was 4 stars and most of the reviews seemed positive.

Throughout our stay the staff were very friendly, we were given an upgrade to a 1 bed apartment with a sea view. The grounds of Galaxy Villas are lovely and well maintained, it's a shame the apartments don't have as much attention.

Our room was large, but very dark during the day and cold at night. It was abit depressing, not like the bright pictures on the website. They are very basic. We had no washing up liquid, cloths, or tea towels, nor no tea/coffee/sugar sachets. Just some basic things I've always had when staying self catering. We did however have hand soap in the bathroom and a useless almost empty salt shaker. The walls are very thin too!

One of the main problems for us was cleanliness- dirty floor, dead flies squashed on the walls, hairs on the blankets, holes in the bath towels, MOULD on kitchen utensils (this was quickly disposed of in the bin and we hand washed all the plates and cutlery). The kitchen cupboards smelt very mouldy and damp! One positive was that the towels were replaced fairly often and bins emptied. We decided not to complain purely because we were given an upgrade- walking around it looked as though we had one of the best rooms therefore we dreaded to think what the other rooms were like!

The pool area is very small, we didn't spend any time here because there was never any sun beds. Good job there's beaches near by! We would stay in Koutoulafari again, but not at Galaxy Villas.

Room Tip: Ask for a sea view. You might as well get something good out of it!
See more room tips
  • Stayed: October 2013, travelled as a couple
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7  Thank HS898
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 October 2013

We have just got back home after staying at Galaxy Villas for two weeks.
Dimitris greeted us on arrival and gave us a choice of rooms, we chose a downstairs appartment with a bit of a sea view and in the gardens. It was very comfortable and clean, although being the end of the season was a little "tired".
On the down side we did have a couple of towels and a sheet with holes in. The apartment smelled very damp especially inside the cupboards and wardrobes and it was very dark. Also the apartments would benefit greatly from mosquito netting over the doors and windows! We had a TV but there were only three channels, BBC world service was the only English one and that kept disappearing in the first week.
We hired a car and although Galaxy advertises "car parking", they have room for only 6 very small cars, which whilst we we there were always full. There was a small dirt car park opposite and up the road a few yards this was also very busy, very dusty and very bumpy, so if you are thinking of hiring a car during busy times, forget it.....there will be nowhere to put it at night!
We ate twice by the pool and although there is very limited choice on the menu, the food was good, but more pricey than other restaurants.
Apart from the maids and a gardener Dimitris was the only member of staff there (end of season), he did everything including cooking and he worked very hard to make sure every guest was happy and satisfied. He was very pleasant.

Room Tip: If I were to go again I would choose a room right at the front overlooking the sea, this will be qui...
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  • Stayed: October 2013, travelled as a couple
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1  Thank maryfletcher62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 October 2013

Very relaxed atmosphere. Many thanks to Dimitris and all the staff who were all very friendly, welcoming and always helpful.. Clean, comfortable accommodation - our villa next to the pool was brilliant. Poolside bar excellent and food very good. The villas are in a great location. Enjoyed every minute of our stay and are already planning a return visit.

  • Stayed: September 2013, travelled with family
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Thank daveshawcross
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 October 2013

Wonderful welcome from Dimitris at reception. All staff responded to our queries or needs in a timely and friendly manner and were genuinely interested in our comfort. Our suite was very clean and serviceable while the gardens were outstanding as were the views. Lovely experience.

Stayed: September 2013, travelled as a couple
Thank NVBH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Galaxy Villas

Address: Ag. Konstantinou Street, Koutouloufari, Hersonissos, Crete 700 14, Greece
Region: Greece > Crete > Heraklion Prefecture > Hersonissos > Koutouloufari
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Airport Transportation
Hotel Style:
#7 Romantic Hotel in Koutouloufari
Price Range: £20 - £83 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Galaxy Villas 4*
Number of rooms: 53
Official Description (provided by the hotel):
Certificate of Excellence 2017 Winner! The Galaxy Villas, located in quaint Koutouloufari, is ideal for authentic Cretan holidays. Our 53 Villas are spacious and elegant, with beautiful gardens and views of the bay or the mountains. They are all outfitted with A/C, TV, fully equipped kitchen, safe boxes, iron etc. The Resort also features a swimming pool and children's pool, all-day bar/restaurant with traditional snacks and meals, complimentary sunbeds, fireplace, pool table, WiFi, free parking, concierge, access to the 18-hole Crete Golf Club. ... more   less 
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Also Known As:
Galaxy Villas Hotel Koutouloufari
Galaxy Hotel Koutouloufari
Galaxy Villas Crete/Koutouloufari

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