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“All round great hotel”
Review of Creta Blue Suites

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Creta Blue Suites
Ranked #4 of 13 Hotels in Koutouloufari
Certificate of Excellence
maldives
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“All round great hotel”
Reviewed 10 August 2014 via mobile

Me and my fiancée have just returned from a two week stay at creta blue and had a lovely time. There are lots of positive and a few negative reviews about this lovely hotel and I have to on the most agree with the positive ones. I will attempt to give an honest unbiased opinion on the hotel and surrounding area.
Hotel: beautiful views and lovely gardens, pool and grounds are always clean and the infinity aspect is amazing, there is a steep slope up to a lot of the rooms but even from the road to the pool there is still a slope.
We had room 526 and although the rooms are spacious and clean and quaintly decorated (Think Greek shabby chic) this room is far too close to the pool/bar area! You can hear music and talking from the bar until midnight and also at breakfast, the patio is overlooked by everyone walking past (we like to have the odd night in with a bottle of wine and chill on the balcony etc and couldn't here) and has no railings to dry your towel/swimwear on as the higher rooms have. Some garden rooms have a bush or wall for privacy but not this one so if you get this one and can change it the do so.
The beds on a firmness rating of 1-10, 1 being very soft and 10 being very hard the beds have to be a 9.5, I like a firmish mattress but this was physically uncomfortable(I got achey shoulders and my fiancée had sore hips from sleeping in it)
Like I said I'll be fair these things weren't that bad but better to give an honest review.
The food here is ok for lunch and breakfast, we never stayed for dinner but that was because it was slightly too expensive for us.(breakfast would be better if there was a choice, it's is same every day( basket of bread, butter and a small pot of jam and marmalade, 2 slices of wafer ham and 2 slices of cheese then eggs of your choice(scrambled, boiled or fried) and a plate of yoghurt and fresh fruit plus coffee and orange juice) this is €9 each!(our breakfast wasn't included) Can get much cheaper breakfast out.
It a short walk to koutouloufari village and we averaged €30-35 a night for a dinner(normally a starter and main and a soft drink each) in the village there is a nice Chinese and a couple of nice restaurants. But we preffered to go down to hersonnissos at the coast where there is more choice and better restaurants. The best we ate at by far ( comparable to a good restaurant in the uk) was kyato (I think this is how its spelt) its a seafood/sushi restaurant near the pandora shop. There were quite a few kids under 10 there when we were here but the pool wasn't always full of them but if your expecting it to be predominantly couples/adults it's not.
Like most others have said the staff here are great, very helpful and will do anything for you. They seemed a little understaffed at breakfast times so sometimes there are long waits between courses.(not all the breakfast comes at once) hersonnissos has a lot more to offer in terms of shopping/ supermarkets/restaurants so
I would recommend hiring a scooter or quad bike or even a car if you can afford it as it is a loooong walk down/up hill to the beach/main strip. The places we visited, starbeach, aqua park and Heraklion City were all great! Heraklion is definitely worth a visit!
In all tho this is a great little hotel with great staff, if the beds were a little comfier and the food/drink prices a little lower it would be perfect!

Stayed August 2014, travelled as a couple
Helpful?
1 Thank graeme1983
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeorgiosCrete, Owner at Creta Blue Suites, responded to this review, 17 August 2014
Dear Graham,
I would like to thank you for your time to leave a comment about your stay in our hotel. I am happy that you did enjoy your holiday and you had a pleasant fortnight with your lovely wife.
It is true that the room that you have been placed is not the most private room we had however having only two garden view rooms (cheapest category) out of the 28 we have in total the other garden room which was at the top of our complex was not available.
We have already planned to start changing our mattress in our hotel with comfier ones and already 19 rooms have new mattresses and next year the will all have new mattresses for our guest comfort although i have to say that we had other guests who have used the same mattress and they actually loved it. I guess it really depends what everyone likes more.
Our breakfast indeed has everything that you mentioned and it is a shame that you opt for breakfast as it would have been much cheaper for you when you made the original booking and honestly having traveled myself in many hotels for a continental breakfast is very rich. Also you have not mentioned everything about the quality as you do get what you pay for and for sure there are cheaper places but you need to take under consideration many factors when you are talking about prices.
Regarding dinner prices we cannot be more proud about our cuisine and the ingredients and the way we prefer it. We have a passion about food which it always taste better when it is fresh and prepared at the time that the guest asks for it. Obviously the easiest thing for a restaurant is to get frozen food from many companies that they do sell it for nothing (who knows what they put inside) and sell it cheaper then us and honestly i believe they make more money then we do but with us is a little bit different. I personally prefer to buy the freshest of the ingredients the ones that we use at home and cook food at the time that the guests asks for it instead for the sake of some euros to serve frozen stuff and have 100 different things on our menu. But of course human beings are different from each other however having a grandmother who was a fantastic cook and a mother who is cooking meals for our guests every night in front of our guests and not hidden inside a kitchen i would never offer meals which are prepared in the microwaves. Even our cheeseburgers the meat is produced by us and we do not buy it frozen, as we need to be proud of it as well as keeping our guests satisfied.
Creta Blue Boutique Hotel is not just a hotel. When we come everyday at work me personally along with our staff we do not feel that we work in a hotel but we feel that we work in a big house full with guests that somehow are invited and we need to give our soul in order to make them happy and see them leaving with a big smile in their faces when they are checking them out.
We love our work and they way we do it and we will continue to work harder trying to correct any mistakes that we make as nobody is perfect and with the help of our guests and the recommendations we will be better and better every year.
Once again i would like to personally thank you for choosing us for your well deserved holiday this summer and i wish you a very good remaining of the summer and of course a mild winter.

Regards
Georgios Roussakis
Hotel Manager/Owner
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (136)
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English first
Liverpool, United Kingdom
Level 5 Contributor
71 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 10 August 2014 via mobile

Visited Creta Blue in June for our daughters birthday. Couldn't believe how fantastic a holiday we had. George and his staff are brilliant. George organised a birthday cake for us and made the day special with a lovely meal at the hotel. We loved everything about Creta Blue. My daughter didn't want to go home and as soon as we arrived home started to look for availability later in the summer. Great place,great people, great food, great holiday!

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tallnotsmallpaul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeorgiosCrete, Owner at Creta Blue Suites, responded to this review, 17 August 2014
Dear Valuable Guest,
I would like to take this opportunity to thank you personally for choosing us for your summer holiday this season. Personally me and all the staff who work in our hotel do everything we can so our guests enjoy a peaceful and relaxing holiday and i am so glad that you enjoyed your stay with us. I hope that you will give us the chance to welcome you back and offer you an even better stay next time.

Regards
Georgios Roussakis
Hotel Manager/Owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 August 2014 via mobile

It was an absolutely awesome holiday. What can I say? Our room was clean, the interior of the room was with romantic twist and from our terrace everyone is able to get an overview over whole pool, entire town and the port. The breakfast was very good, but I am not generally a big fan of the breakfast. P.S. Since I had a birthday during our stay there, the host, who had a birthday on the same day as me, she did for me the most romantic, outstanding and lovely surprise in our room. I am so thankful for the attitude and the gesture of all their family.
Summary: If you choose this destination for your vacation everything will be wonderful, only don't forget depends only on you to create your unforgettable moments from it.

Stayed July 2014, travelled as a couple
Helpful?
Thank Yanni G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 August 2014

We have just left the resort, and liked it so much I thought I'd post a review for once.

Location: We originally planned to stay in Hersonissos as my father had business there, but I'm very glad we decided to stay 1km up in Koutoulafari! Hersonissos, it turns out, is rather tacky (in my opinion - at the age of 21) and loud - but Koutoulafari is rather quaint with lovely restaurants.

Hotel: The hotel itself was just lovely. Situated further up, it enabled fantastic views of the villages below and the open sea. The restaurant served excellent food, and did a large BBQ on Saturdays which was delicious and all of the guests tables were in rows like a traditional Greek BBQ. However breakfasts were the same every day, but I would prefer a little variation, yet were no less tasty. Although, there was just enough selection to satisfy even the fussiest of children!
The rooms were fab, with large beds, tastefully decorated and had televisions! Lots of space and storage too. The bathroom was small but very clean.

Staff: All staff were kind, pleasant and helpful. The family that owned the premises were very welcoming and extremely friendly.

Other guests: We had lots of other guests there, all who were utterly lovely. There were children playing in the pool, but it made it no less suitable for couples. It's a perfect place for families and couples!


Basically... If you want pleasant surroundings, good company and nice food - I recommend that you stay here!

  • Stayed August 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Eleanor N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 27 July 2014

Second time that we visited Creta but it was our first time to this Hotel!!
The hote is amazing and the rooms as well!! The room was always clean and the staff very helpful!!! The food was better than we expected!! We recommend this Hotel to anyone who wants to have relaxed holidays!

  • Stayed June 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank Lee M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aberdeen, United Kingdom
Level 3 Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 24 July 2014

Just returned from another excellent 2 weeks stay in Creta Blue Suites. We had a totally relaxing and lovely holiday. All the staff were so friendly and there was nothing that they would not do for us. This was our second time here and it was everything we expected and more. We are looking forward to seeing the new build next door that is for adults only.
Thank you George for a great holiday.

Room Tip: We had one of the penthouses, it was a lovely room with a large balcony.
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  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Catriona B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nottingham, United Kingdom
Level 3 Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 22 July 2014

We spent 9 glorious days at the Creta Blue hotel sold really by its website and the photos but also by other reviewers. We were not disappointed and it is as good as it appears. Nothing is too much trouble for George and his team. The site and location is great for firming your calf muscles but not ideal if you have mobility problems. We ate 3 evening meals at the hotel as the reviewer recommended other tavernas in the village but our best meals were the ones at the hotel. The mezze evening was great with delicious food and the restaurant laid out so you could socialise with other guests of all different nationalities. The pool was spotless and always sufficient sun loungers and pool towels for guests. The rooms were clean and the lovely finishing touches like towel sculptures were sweet. We were given a lift to our transfer pick up point which we could have walked to. All very personal, kind but not over the top. We would recommend this hotel if you want a chilled and relaxing holiday.

Room Tip: If would like a sea view then request one. We had access to a small private garden with a sea view...
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  • Stayed July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank KGreen451
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Creta Blue Suites

Property: Creta Blue Suites
Address: Ipsilantou St, Koutouloufari, Hersonissos, Crete 700 14, Greece
Region: Greece > Crete > Heraklion Prefecture > Hersonissos > Koutouloufari
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
#3 Romantic Hotel in Koutouloufari
#3 Family Hotel in Koutouloufari
Price Range (Based on Average Rates): £
Hotel Class:4 star — Creta Blue Suites 4*
Number of rooms: 25
Official Description (provided by the hotel):
If anything truly defines Creta Blue Suites, it is the value we attach to lasting memories. Building upon our experience as travellers for many years and as hoteliers for the last 8 years, has endowed us with a rich tradition of hospitality. We offer experiences that are authentically local and we see people who visit us as guests that are walking into our home. Genuine hospitality is achieved when engaging service and personal attention to detail to elevate each stay into a cherished memory. The little nuances in the quality of service unmistakably measure the intelligence of the hotelier and truthfully state the value of his spirituality. Because serving is, above all, loving, and one thing we are proud for ourselves is that we DO love serving our guests.We have always been ready to listen to our guests, anticipating their needs and interpreting their desires. Your stay at our hotel is our opportunity to show you Crete the way our island should be experienced - through the eyes of a local family.Welcome to Crete ... more   less 
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Also Known As:
Creta Blue Hotel Koutouloufari
Hotel Creta Blue
Creta Blue Suites Crete/Koutouloufari

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