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“rediculous and unexpected” 3 of 5 bubbles
Review of Star Villa

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Star Villa
Ranked #33 of 57 Mount Abu B&B and Inns
New Delhi, India
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
“rediculous and unexpected”
3 of 5 bubbles Reviewed 26 March 2014

If you are looking for fun abu trip then this is not the place to stay in.Hotel staff will start calling at 8 am for breakfast even if we have not asked them to do so. They will start calling for check out before 30 mins. Staff is very very rude and not courteous at all. Zero in terms of hospitality. We had about 5 reminders, starting 7-30 AM in the morning that the checkout time was 9 AM.yes and that early on a holiday. disgusting.Staff was very rude just continuously calling up ad disturbing for dinner order or lunch order , and not to forget they called me 3 times to remind for check out. They didn't provide me with the tarrif plan or the visiting card. according to the rates..its not worth at all. It would not be an exaggeration to state that this was one of the most awful properties I've stayed in. Avoid

  • Stayed March 2014, travelled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
4 Thank 69sanjeev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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62 reviews from our community

Traveller rating
    17
    10
    13
    4
    18
See reviews for
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Solo
0
Business
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Singapore, Singapore
Level Contributor
26 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
1 of 5 bubbles Reviewed 19 March 2014

Anyone wanting to stay in Star Villa while at Abu, please drop the idea. I still cannot fathom how the property was full when we went there!

I don't know where to start, it was that gruesome. I will try and jot them down pointwise:

1) The property promised the moon and delivered not even its shadow in the drainage next door. There are none of the facilities promised on its website, except for a decent garden
2) The food was as stale and disgusting as it could get
3) The staff were unfriendly to the point of being rude. We had about 5 reminders, starting 7-30 AM in the morning (Yes, that early on a holiday. Idiots) that the checkout time was 9 AM (Really?). At one point, our bell was rung and we were informed that we'd be charged extra if we would not check out by 9 AM sharp.
4) The room itself was in a dire state. The curtains, bedsheets et all were terrible, and it compared unfavorably to staying at a Rs 1000 a night room at Jhumaritalaiya
5) No lift and bad stairs. Need I say more
6) The staff. At the cost of repeating myself, they were shockingly rude, even when talking to my wife.

It would not be an exaggeration to state that this was one of the most awful properties I've stayed in. Avoid.

Room Tip: Really? You still want to stay in this property?
See more room tips
  • Stayed March 2014, travelled with friends
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
6 Thank Karan_Maroo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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kolkata
Level Contributor
170 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 201 helpful votes
1 of 5 bubbles Reviewed 18 March 2014

The property was just a 1500 INR kind of property and not more than that. Rooms were very small. None of the facilities or activities are present in the property as per their commitment on website. Staff was very rude just continuously calling up ad disturbing for dinner order or lunch order , and not to forget they called me 3 times to remind for check out. A very bad unpeaceful stay. Linens were very old and food was pathetic. Frozen food was served for which also the waiter accepted later, that they preserve cooked vegetables. Pl avoid this property. The receptionist was the worst ever seen by me in any property.

Room Tip: Any room is bad. Stairs are very bad and no elevators available.
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  • Stayed March 2014, travelled with friends
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
6 Thank anandbhatter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 9 March 2014 via mobile

If you are looking for fun abu trip with friends then this is not the place to stay in. Staff will keep calling you in the middle of the night to scale down the noise. You wont even be allowed for normal noise which 7 friends make when they talk. Architecture of hotel is such that there is echo in the entire hotel.
Hotel staff will start calling at 8 am for breakfast even if we have not asked them to do so. They will start calling for check out before 30 mins. Staff is very very rude and not courteous at all. Zero in terms of hospitality. Staff is irritating and annoying. They have zero hotel atiquettes.
There are many other better hotels with same rate within 500 mtrs radius. Its better to stay at home then to stay at this hotel. They want you to be silent and punctual on holidays.

Stayed March 2014, travelled with friends
Helpful?
3 Thank Priyam S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Surat, India
2 reviews
5 of 5 bubbles Reviewed 20 February 2014

We had very warm welcome. Staff was very courteous & helpful. Food was prepared to meet our satisfaction. It was prepared freshly & hot. Service was excellent. The chef prepared very tasty meal as requested. The place was clean and neat. They gave us guidance to see places. Manager & whole staff was very friendly.

  • Stayed February 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank NatThakkar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gurgaon
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 17 February 2014

I had stayed in this hotel for only a night and i thank my stars for not booking over that.Hotel services are pathetic though pictures look good. Hotel rooms do not have gyser,so for hot water any time after morning hours, you are dependant on hotel staff to fetch a bucket for you. Hotel staff is very very rude and non co - operative. I demanded for an extra towel and they clearly said that one person is entitled to one towel only. There is no retaurant in the hotel.The super deluxe room and deluxe room has only one difference that is availability of bath tub in super deluxe.checkout time is 9 in the monring , which is very early and if you are not ready to leave by that time then get ready to bear double room rent. No stones will be left unturned to remind you to vacate room by 9 am. you litterally feel that you being pushed out of hotel room. I regret of choosing that hotel and wish my review can help few.

  • Stayed February 2014, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Review collected in partnership with Cleartrip

Helpful?
4 Thank Nandita M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rajkot, India
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 17 January 2014

Hii.. My name is Pranav...

Location of this hotel and also service provided is good. This hotel is really a great place to stay in Mount Abu. Nice big spacious room, bathroom is very neat & clean. I stayed in this hotel with my wife for 2 nights. Although the check in time was late around 11:00 but we reached early in the morning at 6:00 AM and front desk staff was so courteous & accommodating that they immediately provided us the room without any hesitation.

We have also celebrate our 6th marriage anniversary. So, hotel management decorated the room beautifully. The food quality is not bad. The hotel staff was very polite, humble & courteous. They alwyz wore smile on their face. I would definitely return to this hotel if ever I visited Mount Abu again.

Now, few negative points :
1. Only one chair is available in room and also when we have check-out the room no any chair is provided by hotel, which could be avoided by us.
2. Hot water is only provided in the morning not provided 24 hrs. So I have feel angrily..

But all about alround the hotel is very much better to stay in Mount Abu. I have definitely again visit the Abut so I have stay in this Hotel....

  • Stayed December 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank pranavjoshi1310
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Star Villa

Property: Star Villa
Address: Main road | Before Hotel Hillock, Mount Abu 307501, India
Region: India > Rajasthan > Mount Abu
Amenities:
Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #33 of 57 B&Bs / Inns in Mount Abu
Price Range (Based on Average Rates): £
Hotel Class:3 star — Star Villa 3*
Number of rooms: 30
Official Description (provided by the hotel):
Boutique property ... more   less 

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