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“Short break from New Delhi”

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Neemrana Fort-Palace
Ranked #2 of 21 Hotels in Alwar
Certificate of Excellence
New Delhi, India
Level Contributor
73 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
“Short break from New Delhi”
Reviewed 24 June 2014

Excellent week end break from Delhi. Converted 15century fort. Delhi was 45 degrees centigrade. So was Neemrana. However the fort was breezy and the swimming pool very inviting. Little nooks and crannies. Courtyards at different levels. Just simply enchanting. Only negative is there is no room service. Thus you have to join the buffet dinner which was elaborate but not of the highest culinary quality. Management is over fussed about bringing in any outside food , water, drinks etc even for consumption in your own room. Which is absurd. No where in the world does this happen. Authentic Japanese cuisine available right outside the fort.
The fort hotel is amazing and a must do for a weekend. Lots of uphill and downhill walking. Ditch the high heels.

Room Tip: Surya mahal is a two bedroom suite and very quaint. A stiff walk up to the pool and bar. But as a re...
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MallikaNarayandelhi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NeemranaHotels, Guest Relations Manager at Neemrana Fort-Palace, responded to this review, 26 June 2014
Dear Guest,

Thank you for your valuable review about the Neemrana Fort-Palace resort near Delhi.

We are delighted to learn that you thoroughly enjoyed the ambience of the property with its old-world charm and various areas to explore within.

With reference to the feedback about the food, please note that in addition to the elaborate lunch and dinner buffet we have recently introduced the Maha Burj thali restaurant that serves vegetarian and non-vegetarian Rajasthani thalis on weekends.

We thank you for your visit and look forward to welcoming you back at our 27 hotels across India.

Warm Regards,
Team Neemrana
friendofneemrana@neemranahotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,765 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (512)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 20 June 2014 via mobile

I visited this hotel in April 2014 with 3 of my friends. We had heard a lot about this hotel and after seeing pictures and reviews on TripAdvisor we thought of giving a visit to this place. It was an impromptu plan so we had no prior bookings and we left for this place in evening from Delhi around 6pm thinking that in case we don't get check in for any room we would at least have a nice dinner in this so called 5 star property but to our horror when we reached to the gate of this property around 8pm, guard at gate just started shouting rudely that property is closed. When we tried to enquire further he started shouting more louder saying the same thing that property is closed and go back. I mean he was a complete retard who didn't know anything except answering same thing for any question. We were so pissed off with his attitude that we instead preferred to talk to guests who were coming out of the hotel and then that gentleman told us that these guys at hotel don't allow outsiders to go in after 6pm, not even for a dinner (I mean which 5 star hotel does that?). Then we thought of booking a room and stay there for a night but again that idiot at gate started shouting saying that if you have no booking you can't be allowed to go in and their out of the world front desk gets closed after 6pm. This hotel has Complete insane rules and most pathetic person guarding the hotel at gate. We returned to delhi regretting our decision to visit this property and since then I have suggested a lot of people for not visiting this place who were even thinking about it in their mind. Pathetic stafffff.... Pathetic rules..!!

Stayed June 2014, travelled with friends
Helpful?
2 Thank jai b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NeemranaHotels, Guest Relations Manager at Neemrana Fort-Palace, responded to this review, 25 June 2014
Dear Guest,

Thank you for your review about the Neemrana Fort-Palace heritage resort near Delhi.

With reference to your feedback about the entry into the hotel, please be informed that non-residents are allowed to enter the fort until 3pm only at an extra charge as a standard policy. Our website also mentions the same and hence the staff at the entry gate and the front desk is given instructions to communicate the same to all guests. Also, this entry charge can be partially adjusted against the lunch buffet and an overnight stay (in case the guests choose to avail of after they have entered the premises)

However, in case non-resident guests want to explore the fort after 3pm, they may do so only in case they communicate their preference of availing the dinner buffet to the front desk team.

The above guidelines are a part of Neemrana’s policy, owing to the fact that Neemrana Fort-Palace is a monument hotel.

The Neemrana philosophy is different from hotels where modern- day amenities are given priority over ambience and old-world charm. At Neemrana, we try and strike a balance between the two so that the past is not completely obliterated. We have never claimed to be a star-rated hotel and the property dates back to the 15th century.

We believe that our discerning travellers leave home to taste the 'difference' and seek authenticity rather than faked luxury. Your observations have been conveyed to the personnel concerned. Please be assured that the necessary corrective action has already been initiated.

It is our constant endeavour to improve our services and feedback such as yours helps us do the same. We do hope that you will give us an opportunity to overlay your past experience with a fresh and memorable one.

Warm Regards,
Team Neemrana
friendofneemrana@neemranahotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
Level Contributor
39 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 19 June 2014

Nice, romantic, destination-kinda- hotel made by recent restoration of a 15th century fort. Each room is unique and has been named based on fort's usage by its inmates at that time. We stayed in Shringar Mahal which had a small room, a long vestibule leading to a large open- air bath. I could say it had a personal terrace as well (since it was not connected to any other room). Common areas of the fort have been lavishly decorated and maintained. swimming pools were good. Although buffet was limited but food was good.

i advise getting there in off-season when they offer flat 20% off on the rent. We went in august, had a comfortable stay...only issue creepy- crawlies which were just about everywhere...because of monsoons!!! but anyway it helped me overcome my phobia of them :P

One suggestion to the hotel management... they have done a good job in restoration, it would have been better had the furniture been more traditional and antique-looking....to match the ambience.

Room Tip: all rooms are unique and different. So can't say. But definitely try for rooms at higher levels...
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mansi B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NeemranaHotels, Guest Relations Manager at Neemrana Fort-Palace, responded to this review, 21 June 2014
Dear Guest,

Thank you for your warm and appreciative review about the Neemrana Fort-Palace heritage resort located on the Delhi-Jaipur highway.

We are delighted to learn that you thoroughly enjoyed the ambience of the property. The 27 Neemrana 'non- hotel' Hotels across India are instrumental in and custodians of much of India's restored and revitalised architectural heritage. Seven hundred years of history, await humbly for you to extract all the joys of travelling and living out the essence of India in all its nobility and simplicity. Your compliments have been conveyed to the Chairman and the restoration team.

With reference to the feedback about the food, please note that the lunch and dinner buffet includes approximately 15 dishes with a mixture of Indian, Chinese, and Continental cuisine including vegetarian and non-vegetarian soups, salads, starters, main courses, and various Indian and Continental breads and desserts. Also, we have recently launched the Maha Burj Thali restaurant that serves its guests on weekends. Do give our Chefs an opportunity and they will try and please you whenever you choose to visit next.

Although regular pest control is done at the property, there are certain limitations because of the architecture of the heritage structures and the greenery that surrounds the property.

We hope that as you continue to discover real India with Neemrana, you’ll find more to tell us about !

Warm Regards,
Team Neemrana
friendofneemrana@neemranahotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dehradun, India
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 17 June 2014

This is an old Fort, located on top of hill. It has been restored recently and have been converted into a hotel with modern facilities like swimming pools etc. The view from the fort is nice but the food is not very good. There are limited options around the fort for having food.

Stayed June 2014, travelled with family
Helpful?
1 Thank ssharma7851
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NeemranaHotels, Guest Relations Manager at Neemrana Fort-Palace, responded to this review, 21 June 2014
Dear Guest,

Thank you for your valuable review about the Neemrana Fort-Palace resort near Delhi.

We are glad to learn that you enjoyed the 15th C fort that was lovingly restored by the Neemrana family beginning year 1990.

With reference to the feedback about the food, please note that the lunch and dinner buffet includes approximately 15 dishes with a mixture of Indian, Chinese, and Continental cuisine including vegetarian and non-vegetarian soups, salads, starters, main courses, and various Indian and Continental breads and desserts. Also, we have recently launched the Maha Burj Thali restaurant that serves its guests on weekends. Do give our Chefs an opportunity and they will try and please you whenever you choose to visit next.

At Neemrana we try and keep a balance between old-world charm and modern amenities so that the past is not completely obliterated. We are pleased to receive your compliments about the same. The feedback has been shared with the Chairman and the restoration team.

We thank you for your visit and look forward to welcoming you back soon!

Warm Regards,
Team Neemrana
friendofneemrana@neemranahotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 8 June 2014

We stayed here one night as we were attending a wedding here. As soon as we arrived we were given a great welcome. We were shown to our room which was right on the top of the hill. It was a really hot day and my mother who is 76 struggled to climb the steps up to the room. The hotel staff arranged for my mum to be carried up in a chair, she felt like the queen of the fort. The staff were very helpful and friendly. Our room was lovely with amazing views. The wedding was well organised, the food served was very good.

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Pstic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NeemranaHotels, Guest Relations Manager at Neemrana Fort-Palace, responded to this review, 11 June 2014
Dear Guest,

Thank you for your warm and appreciative review about the Neemrana Fort-Palace heritage resort near Delhi.

We are delighted to learn that you enjoyed experiencing a wedding at the hotel. This is exactly what we strive to achieve and it is always rewarding when someone at the receiving end can sense the effort and the love in converting a dilapidated ruin into a heritage monument-hotel.

Your compliments about the room layout and the views it offered have been conveyed to the restoration team.

Your appreciation about the warm hospitality has been shared with the Manager. We have also conveyed your positive feedback about the food to the Chef and his team.

We thank you for your patronage to Neemrana Fort-Palace and the Neemrana brand in India and look forward to welcoming you back soon.

Warm Regards,
Team Neemrana
friendofneemrana@neemranahotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 30 May 2014

I can't say much about the Neemrana Fort Palace that hasn't been said before - it's absolutely stunning, both in terms of it's location up on the slopes, as well as the architecture of the fort, the rooms, and the tasteful decor about the place - from the old fashioned charm of the room, to the wonderful touches of colour that the flowers and plants provide around the property.

The service was very good - not great - but very good, the staff were all courteous and polite and helpful, but the sprawling nature of the hotel, along with the way things are located, means that service can be slightly chaotic sometimes.

The serenity of the place is tremendous - you can get lost or found as you like, and apart from the various pockets of the fort that you can explore, just sitting and taking in the views can also be breathtaking.

I would add a word of caution for family trips - the place is humongous, and requires a lot of walking (potentially a lot of up and down), and the approach to enter the palace can also be quite difficult, so if you're travelling with elderly family / relatives, then it might get a bit too much for them at times.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank karabekian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NeemranaHotels, Guest Relations Manager at Neemrana Fort-Palace, responded to this review, 11 June 2014
Dear Guest,

We are delighted to receive your warm and appreciative review about Neemrana Fort-Palace heritage hotel near Delhi.

We are happy to learn that you thoroughly enjoyed the ambience of the property. Your compliments about the décor have been conveyed to the Chairman.

You will be pleased to learn that Neemrana empowers the local people to run their heritage with pride. Your compliments about the staff have been conveyed to the manager.
We are glad to learn that you were able to discover the various nooks and corners of the 15th C. fort. It is heartening to read about your experience as this is exactly what we aim to achieve.

Neemrana is built across 12 tiers of a hill, spread across 6 acres. The archictecture of heritage properties is such that the property has many levels and includes slopes ; therefore, we recommend guests to carry walking shoes. All guests are given a map of the property along with the welcome letter which has other information. Also, we provide a complimentary palki (palanquin) service for the convenience of our elderly and differently abled guests.

We thank you for your patronage to Neemrana Fort-Palace and the Neemrana brand in India and look forward to welcoming you back soon.

Warm Regards,
Team Neemrana
friendofneemrana@neemranahotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Doha, Qatar
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 29 May 2014

I stayed there for 2 nights, at a suite called Jal Mahal. Incredible property, very well maintained and easily accessible. The staff are polite and courteous and the rooms well laid out. I had a great stay and have only two points to share (in the increasing order of concern):

1. The limited choice of meals - there is only a buffet in the name of meals and it is quite inadequate. Most of the dishes are heavy and cater only to the North Indian taste. The salad section is dismal with a few chopped veggies and leaves. The lack of options in food makes for a very average dining experience.

2. the BIGGEST issue was the people...the guests! At a pool with signage that boldly reads "observe silence" - there were (on both the days) loud people who only knew shouting to each other as the only way to communicate. Very annoying!
And there were people who would get into the pool fully dressed. Three girls in their salwar suits! One in a tshirt and jeans! And a few guys who were very upset when their ill-dressed women were politely asked to change into a costume, by the hotel staff. But of course, they did not oblige anybody.

I feel the hotel staff should be stern in such cases and enforce the rules. What use is a signage when you will not enforce the instructions. I can understand these are people from neighboring cities (Delhi for example) who consider paying for a room equivalent to owing the hotel. Sad!
I say use tazer gun on these ill mannered morons.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Aditya S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NeemranaHotels, Guest Relations Manager at Neemrana Fort-Palace, responded to this review, 11 June 2014
Dear Guest,

Thank you for your valuable review about the Neemrana Fort-Palace resort near Delhi.

We are delighted to learn that you thoroughly enjoyed the ambience of the property. Your compliments about the warm hospitality have been conveyed to the Manager. We have also conveyed your appreciation about the maintenance to the housekeeping team.

With reference to the feedback about the food, please note that the lunch and dinner buffet includes approximately 15 dishes with a mixture of Indian, Chinese, and Continental cuisine including vegetarian and non-vegetarian soups, salads, starters, main courses, and various Indian and Continental breads and desserts. Do give our Chefs an opportunity and they will try and please you whenever you choose to visit next.

Also, in addition to the buffet we have recently introduced the Maha Burj thali restaurant that serves vegetarian and non-vegetarian Rajasthani thalis on weekends.

We are disappointed to read your feedback about some guests not adhering to the rules for swimming. At Neemrana, we do take this seriously and do not allow guests to enter the pool unless they are wearing the appropriate swimming attire. The staff has been given the necessary training and instructions to ensure that such incidents are not repeated.

We thank you for your visit and look forward to welcoming you back at our 27 hotels across India.

Warm Regards,
Team Neemrana
friendofneemrana@neemranahotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Neemrana Fort-Palace

Property: Neemrana Fort-Palace
Address: Village Neemrana, Alwar 301705, India
Region: India > Rajasthan > Alwar
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Alwar
#2 Family Hotel in Alwar
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Neemrana Fort-Palace 4.5*
Number of rooms: 72
Official Description (provided by the hotel):
Over the last three decades, the ‘Neemrana’ of the stunningly restored 15th century Fort-Palace, has come to mean many things. For architects it is a unique example of utter waste turned into a 14-tiered marvel with palace wings, courts and stepped gardens, felicitated with national and international awards. For guests, it means discovering over five centuries of history experienced with modern comforts. Only 100 kms from Delhi, just off the main highway NH8 to Jaipur, Neemrana Fort-Palace is a favourite site for celebrations, feasts, conferences, a quiet retreat for yoga and relaxation or India’s first site where you can indulge in five thrilling zip-line tracks that literally fly you in the sky. Built since 1464 CE, on a plateau of the two billion year old Aravalli ranges, this 14-tiered property sprawls across 10 green hectares / 25 acres. For guests, this offers 72 rooms / suites, 3 conference halls (Jazam, Qanat & Kasturi), hanging gardens, arched pavilions and balconies. The upper levels of the northern wing of the Fort-Palace can now be accessed from the car park by a 110 feet high lift which leads by the Saat Bagh to a second box lift. This architectural wonder can now also be enjoyed by the elderly and the less-abled who can be shown the upper parts carried on a palanquin chair by four able men ! Neemrana Fort-Palace has two spectacular pools that lean out to the sun. The upper pool is heated in the winter months to take the enjoyment of sunsets to another level. An intimate play area for young toddlers & the adjacent Neemrana eco-farm have been added recently so that you consume healthy organic food. Try our Maha Burj gold-platter thali for Rajasthani cuisine, or the buffet with a variety of cuisines that suits many palates. Wander the 2.4 hectares/6 acres of Palace with a self-guided multimedia tour. Ride a camel/camel cart or a vintage car. Walk out to the 16th century step well which descends 7 floors into the earth. Feel a new Indian high. To have you here is to share our life’s vision of how ruins can revitalise a whole region. Neemrana not only strive to revive and restore the heritage structure but it also generates jobs and economic opportunities hiring and consuming locally. It is no wonder that Neemrana has been listed in the 100 things you must do on the planet Earth before its time for you to leave it ! But when this list was made, only one Neemrana existed – now there are 23 ! ... more   less 
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Also Known As:
Neemrana Fort-Palace Hotel Alwar
Neemrana Fort Palace Rajasthan
Neemrana Fort-Palace Alwar, India - Rajasthan

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