Stood in reception for 15 minutes waiting to be served. One person on duty who was on the telephone for 15 minutes. Arrived at room, still being serviced and repairing light fittings, considering I was the only person staying there and had booked FOUR days in advance, one would expect that the room would be ready. Room is very tatty. In dire need of attention. Door into the room cannot be locked from the outside. So to leave the room you need to pack up all your belongings and store them in your car. To sum up... don't look at the pretty pictures on the website. This place is a dump. Will not be going back.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia and Hotels.com so you can book your Hans Merensky Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.