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“Good food and service”

Yurok Spur Steak Ranch
Ranked #6 of 18 Restaurants in Phalaborwa
Price range: US$0 - US$9
More restaurant details
Restaurant details
Good for: Local cuisine
Dining options: Breakfast, Dinner, Delivery, Reservations
Description: Spoil your family & eat out at Yurok Spur, we are the best steakhouse & burger restaurant in Phalaborwa. Bring along your kids for some great tasting food & dessert from our famous Spur menu.
Reviewed 13 November 2017

We took a trip out of the Kruger National Park and had brunch here. Our waiter was really friendly and helpful, the only one who understood that I don't like eggs. The food was well cooked and tasty and the place had a nice atmosphere.

The one thing I would suggest is to stop the waiting staff lingering by the door with their arms folded. It acts as a barrier and deters customers from entering. I noticed a lot of restaurants in South Africa that do this.

    • Value
    • Service
    • Food
Thank laserbazer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Spur_Steak_Ranches, Guest Relations Manager at Yurok Spur Steak Ranch, responded to this reviewResponded 28 November 2017

Dear laserbazer,

Thank you for taking the time to review our family restaurant. We are pleased to hear you enjoyed our great customer service and our delicious selection of breakfast items.
We look forward to having you back again, soon!

Kind regards,
Spur Steak Ranches

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (55)
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8 - 12 of 55 reviews

Reviewed 20 October 2017

We had a reasonable meal here, although service was very slow. We waited nearly half an hour for our daughter's ice cream. The main courses came promptly and were good.

    • Value
    • Service
    • Food
Thank Lisa T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Spur_Steak_Ranches, Guest Relations Manager at Yurok Spur Steak Ranch, responded to this reviewResponded 26 October 2017

Dear Lisa T,

Thank you for taking the time to review our Yurok Spur family restaurant. We are happy to know that you enjoyed your main courses but, apologise for the slow service received.

If you would like to discuss this further, please forward this on together with your contact details to customer-care@spur.co.za and we'll get in touch with you.

We hope to see you again soon.

Kind regards,
Spur Steak Ranches

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 August 2017 via mobile

What can really be said about breakfast, it's not that easy to get it wrong, so my review is about service. Okay, so the folks have got to update their opening times, they do not open at 7:00 any more, now it's 8:00 but the young man setting up was kind enough to let us in at 7:25 and made us some great coffee while we waited for for the official opening time, first . Then when service started we were greeted by Courage, who seemed a little nervous at first - obviously newish to the job - but when he settled, every move he made was thought out perfectly, he communicated like a veteran and could not put a finger out of place, an asset to the business and made out breakfast taste like the best we'd had in years, second, third, fourth and fifth !!

Thank donovanw967
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Spur_Steak_Ranches, Guest Relations Manager at Yurok Spur Steak Ranch, responded to this reviewResponded 1 September 2017

Dear donovanw967,

Thank you for taking the time to review our Yurok Spur family restaurant. Apologies for the inconvenience experienced.We are delighted to know that you had such a wonderful time with us and that Courage provided you with such great service. We look forward to seeing you back again, soon!

Kind regards,
Spur Steak Ranches

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Reviewed 12 July 2017

It's a Spur, you generally can't go wrong! Had a good rib special the night we went, great food and service.

Thank Clare B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Spur_Steak_Ranches, Guest Relations Manager at Yurok Spur Steak Ranch, responded to this reviewResponded 24 July 2017

Dear Clare B,

Thank you so much for your amazing review! We're thrilled to hear that the food & service was a hit.

We hope to see you again soon for another Spurrrific experience.

Kind regards,
Spur Family

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Reviewed 14 February 2017

Service terrible
Takes long to take drink orders
They mess up a simple thing like a milkshake, after you send it back, comes back worse and even though you informed the waiter that you can't dink it, still get charged for it. Kids entertainment is terrible, most if not all the video games don't work, the only play area is only designed for very small kids that leaves the little bit older kids bored.

    • Value
    • Service
    • Food
Thank njuull
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Spur_Steak_Ranches, Guest Relations Manager at Yurok Spur Steak Ranch, responded to this reviewResponded 21 February 2017

Dear njuull,

Thank you for taking the time to review our Yurok Spur Restaurant, we appreciate your feedback. We are sorry to hear that this was your experience and that the service was not up to standard. If you wouldn't mind forwarding this review on, together with your contact details to customer-care@spur.co.za. We'd really like the opportunity to discuss this further with you, and hopefully turn it around.

Kind Regards,
Spur Steak Ranches

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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