Our 2012 experience of this resort was so good that, after much deliberation over a new dive destination, my husband and I decided to rather return to Lembeh Resort. I did a review in 2012 and though most comments there still apply, there are some additions below.
MANAGEMENT AND EMPLOYEES
Despite slight concerns over changes to both resort and dive centre management, these were quickly dispelled with positive exposure to the new management of Miguel and Ana, Lauren, Sascha and Lilian and still many unchanged faces of other folk such as Dimpy, Julia, Deky, Chris, Helen and Aprilia. Ana and Miguel are a warm and delightful couple who quietly ensure the comfort of all guests and at meals either invite guests to join a larger table where they may also be sitting or intuitively allow guests the privacy of eating alone. Lauren and Sascha from the dive centre also provide pleasant company at meal times and (as do Ana and Miguel who are also knowledgeable and keen divers), often accompany guests on dives - they all very obviously keep their "finger on the pulse". In our opinion, the recommendation that tips are given to the resort and dive teams rather than individuals is also reflective of the great teamwork that exists both in the resort and the dive centre, as well as excellent liaison that exists between the two. The lovely, happy staff ensure quiet efficiency with excellent food and housekeeping, well kept gardens, a great dive experience and ongoing comfort and personal attention provided to guests. We remain in awe as to how they all amazingly remember and constantly greet guests by name.
The resort has been revamped since we were last there, with a great extension to the pool area which makes it a much more inviting place to relax and enjoy the great views (specially sunrise and sunset if one is looking for the romance!) and also offers a little bar with snacks, drinks and hot drinks depending on one's need between or after dives. The dining area has also been opened up which has made a massive difference as it now not only boasts the views but is more interactive. The food is excellent (with a welcome addition of freshly percolated coffee now offered not just at the dive coffee bar) and varied between a la carte and buffet. There are new garden rooms, and our friend stayed in one of these, although we were again in a lovely sea view room (3a) close to the dining area. The areas both inside and outside our sea view room allowed for great and private sunset relaxation. It may be of value to comment that the attached "lounge" in these sea view rooms could be used as another bedroom if shared by a friend or children, as it allows separate access to the indoor and outdoor showers and toilet area. There were some new additions to the sea view room too, such as a minibar. Our friend's comment about the garden view room was that it unfortunately lacked the Indonesian "atmosphere" of our room, but had all the amenities and was still very comfortable and, for a single person, less costly. In addition, the dive centre has been extended and is definitely the most organised dive (and photographic dive) centre we have experienced. The spa has also moved and though we did not choose to enjoy the spa this time, our friend who booked a massage said it was wonderful.
DIVING AND GUIDES
The diving was again superb with incredible dive guides during the week (Iwan on the Mandarin dive and particularly Sandro and Abner who looked after us during the week, went out of their way and amazingly found all the critters we were keen to see).
We were also impressed to see the eco awareness as well as constant and daily collections of the endless trash that is found in the surrounding waters.
Our sincere thanks to all at Lembeh Resort. Top marks again for everything and to everyone involved, including those who ensured our safe welcome and return to Manado airport and those who so efficiently provided the final accounts (a seemingly minor issue but one that can spoil the holiday experience!). It is an experience that, from booking to checking out (even reminding us of the rupiah tax required at the airport and offering to provide this and add to the account) makes this one of our favourite dive and holiday resorts and is definitely on our list for another visit in the future.
- Official Description (provided by the hotel):
- We are a boutique style resort tucked into a quiet cove on Lembeh Island and the resort is surrounded by lush tropical gardens. Our location means that we are only 5-20 minutes away from the majority of the amazing dive sites in the Lembeh Strait - often known as the Muck Diving Capital of the world! All our guest cottages include 24 hour electricity, en-suite bathroom with hot water, air-conditioning, king-size bed or twin beds, wardrobe, table and chair, dispenser for cold as well as hot drinking water, complimentary tea & coffee, mini-bar and electronic safe. Sitting on your verandah, you can enjoy beautiful sunsets nearly every day over the stunning North Sulawesi scenery. At any time of the day you can relax around our fresh water swimming pool and from the afternoon onwards you can visit out Spa where you can relax after a hard day of diving with a nice massage and also run a variety of land based excursions as well.We have 12 full time dive guides on staff, with more than 65,000 combined dives in Lembeh alone. We have very small group ratios, with a maximum of 4 divers to 1 guide. We have a full time Marine Biologist on staff, who assists our guests in identifying all the weird and wonderful critters of Lembeh Strait. We also have the only full time photo/video pro in the Lembeh Strait who teaches a variety of photo and video courses if you are interested in photography. He also has a large collection of rental gear, including point and shoot systems, DSLR systems, and HD video cameras. ... more less
- Also Known As:
- Lembeh Resort Indonesia/Bitung, Sulawesi