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“Oh the view from the hotel!!” 4 of 5 bubbles
Review of Highland Resort Hotel & Spa

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Highland Resort Hotel & Spa
Certificate of Excellence
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Oh the view from the hotel!!”
4 of 5 bubbles Reviewed 30 May 2014

We were there for only one night. Upon our fast and easy check in they gave us breakfast voucher which included with our booking but they also gave us free admin tickets for the FujiQ Park and 2 vouchers to use and Onsen next door also admin tickets to a museum. On a clear day you can see Mt. Fuji right in front of the hotel. The breakfast area has a great view of Mt. Fuji as well.

To get to the hotel was quite a hassle though for us as we didn't know what we were doing for one thing and the bus schedule was confusing. We travelled from Tokyo using JR train get off at Ostuki station then take a local train to Kawaguchiko station from then there is a bus from the station to the hotel and it's about an hour apart if you missed it you gotta wait a while. We purchased a retro bus ticket. it's good for 2 days and it takes you to various sightseeing spots in the area also to the hotel if you get on the right bus lol. anyhow we missed the bus and took a taxi to the hotel. it costed us JYN 1200.

After we checked in we decided to go for a walk down the road just to check out the little town and there are quite a few restaurants on the strip worth going to. If you like to experience local restaurants.

Over all the hotel was good it was clean and staffs are very helpful. Great selection for breakfast buffet.

Oh at the onsen if you have a tattoo you can't use the facility. There is a sign at the onsen but not sign or information at the hotel.

And there are quite a few nice spots in the area you can go with retro bus do some research for the area before your visit if you have a short stay like me you might not have enough time to see it all.

  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank BoydWander
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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210 reviews from our community

Traveller rating
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    38
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (16)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • Indonesian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Netherlands
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 bubbles Reviewed 14 May 2014

If you're staying at this hotel to "enjoy" the area or Fujiyoshida it self, you must be a bad liar. The expensive hotel does not make up for the area, aside being offered the awesome view of Fuji-san.

[Location]
I stayed here with a native friend to access FujiQ early. Nothing else. If you want to stay here because you want to access Mt Fuji faster or the lakes, stop bothering and book a nice hotel in Tokyo. The travel distance might be 2h to Fuji-san area but it is worth your money in return in my opinion. Not to mention Tokyo is a more interesting place. So, FujiQ park is the only reason.

People who concern about the access probably don't read proper as the website reports there is a free shuttle bus which picks up passengers from Fujisan station. Give them a ring and they will be there in 10minutes or so.

[Facilities]
Restaurant with fancy food but tat expensive for my taste, though plenty to eat. Breakfast also tat expensive but open buffet style mixing up both Japanese style and Western style. So don't be afraid to remain starving. Guests get a free ticket to the Onsen next door which was probably the best thing about the hotel.
I noticed reviews complaining about being denied due to tattoos: News flash, if you haven't read the general culture of Japan like in books such as Lonely Planet, it reports countless times that Tattoos will be an issue for entering any public bath or hot spring.

[Rooms]
Originally booked a simple 2 person room NON-smoking with by luck Fuji-san view (Didn't care as you would've seen it anyway regardless). Except the room smelled of smoke which was in my opinion unacceptable. I am not a smoker, I don't care if people wish to smoke, not in a room where I want to have a night rest. Smoking in your bedroom is just disgusting in my opinion.
So we phoned the front desk and got an upgrade as apology. Bigger room, no smell and panorama view of Fuji-san.

[Conclusion]
+ FujiQ early access
+ Nice view of Fuji-san
+ Free Shuttle bus
+ Good rooms
+ Plenty of eat

- Tat expensive for its value
- Pretty much nothing else to do in area unless you hit Fuji-san or the lakes

Tips:
> Keep an eye on the weather. FujiQ is known to absurdly lock-down entirely or some rides due to conditions. (Fujiyama coaster was closed due to wind while it was 25 degrees with 0 clouds in the air)
> Tattoos are banned usually from hot springs, even the small ones.

Room Tip: If you're a non-smoker, keep your nose in check when you enter the room and don't hesitate t...
See more room tips
  • Stayed May 2014, travelled with friends
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Helepolis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
2 of 5 bubbles Reviewed 28 March 2014 via mobile

Yeah, I am bitter about this place. Here are the quick listed reasons:
a) They didnt inform us until we got there that the winter month (March, when the hell is that winter anywhere?) that Fuji Q was closed.
b) They then didnt inform us anywhere on the website that anyone with tattoos is not allowed in the hot springs
c) The room smelled like smoke. NO effort to air out or cover up the stink.

Breakfast was good and so was the view. They lied about how long the bus takes, off by an hour.

I got to go in the hot springs but my wife and wifes friend didnt because of the tattoo issue. Hey Japanese guys, its cool to have a pubic maine, but let a pair of clippers or scissors meet your pubic hair sometimes, trust me it will look bigger. Pssh. .Skip this place, and spend one more day in the lovely Tokyo or go to Kyoto where they inform you of everything ahead of time.

Stayed March 2014, travelled with friends
Helpful?
2 Thank Sulty R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TOKYO
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 9 January 2014

The room was decorated with full of Thomas train staff, bedding, wall mounted toy, bathroom, even toilet rolls!! My kids absolutely love this room. Also we could enjoy fantastic view of Mt.Fuji out of our window.

  • Stayed February 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
6 Thank PAANDATOMATO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Delhi, India
Level Contributor
43 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 bubbles Reviewed 25 October 2013

Luxury resort hotel with big rooms and beautiful views. Service lacks the personal touch but nothing wrong otherwise. Excellent breakfast with all the bells and whistles; superior in-house onsen; walking distance to FujiQ park; and even more dining options in under a 1km walk.

Its a big impersonal hotel for short trysts (business or pleasure)...good for maybe 2 days.

Room Tip: Higher 10 or 11th floor rooms...we had a mountain view. You could also want a park facing.
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  • Stayed October 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank INSUKA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
117 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 bubbles Reviewed 16 July 2013

Location to Fuji Q Themepark is great and view to Mt Fuji awesome.

2 adults and 3 kids and rooms were very good and sizeable. Three teenagers had a triple whcih was largest we had stayed in whilst in Tokyo.

Breakdfast great and plentful and in the evenings a few places to eat within walking distance and English was reasonably well available everywhere.

If on Shinekensen, get off at Mishima Station and make sure you check on the bus timings as we had issues when we went via ShinFuji station as the last bus was at 3.00PM and hence had to go back up to Mishima. Do a little forward planning on that one just to be sure.

Overll Hotel nice and for location to Fuji Q is perfect.

Room Tip: Be specific when booking room and ask for either Theme park view or Mt Fuji View as on opposite side...
See more room tips
  • Stayed June 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank GarryTanner67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
134 reviews
115 hotel reviews
common_n_hotel_reviews_1bd8 272 helpful votes
4 of 5 bubbles Reviewed 2 April 2013

The only reason we chose this hotel was its proximity to the Fuji-Q Theme Park and the convenience of the bus stop (we took the direct bus from Shinjuku Station) which was right outside the hotel. To get here, I do recommend the bus over the train as the train station is quite a distance away from the hotel. The rooms were clean and a good size albeit rather pricey. We were fortunate enough that we had clear skies so we had a fab view of Mt Fuji from our room.

For those going to the theme park, you get free entry into the park and can purchase discounted ride passes from the hotel. As a perk, you are allowed in half an hour before the official opening time! Only thing is, during winter it doesn't make much of a difference as we found that the rides were closed due to frost in the morning! I would think this would make a big difference in the warmer months though - just to be at the start of the super long queues.

Don't forget the onsen next door where you get free entry to as well. They have indoor and outdoor hot pools within a lovely setting - stone floors, high ceilings and exposed wooden beams.

Breakfast was substantial and the has spectacular views of Mt Fuji from the huge, sweeping windows of the dining room.

There are dining options just down the road from the hotel. Also several mini-marts and a Y100 shop slightly further afield from the pachinko parlours.

  • Stayed December 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank Strabo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Highland Resort Hotel & Spa

Property: Highland Resort Hotel & Spa
Address: 5-6-1 Shinnishihara, Fujiyoshida 403-0017, Yamanashi Prefecture
Phone Number:
Region: Japan > Chubu > Yamanashi Prefecture > Fujiyoshida
Amenities:
Bar / Lounge Business Centre with Internet Access Free Parking Restaurant Room Service Shuttle Bus service Spa Suites
Hotel Style:
Ranked #2 of 15 Hotels / Ryokan in Fujiyoshida
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Highland Resort Hotel & Spa 3.5*
Number of rooms: 161
Official Description (provided by the hotel):
Highland Resort Hotel & Spa is located at the foot of Mt. Fuji, a designated UNESCO World Heritage Site. The nearby region contains shrines and lakes that are part of the World Heritage Site. Highland Resort Hotel & Spa also adjoins and is the official hotel of Fuji-Q Highland, home to thrilling, world-class attractions. At the hotel's four restaurants, guests can enjoy Japanese food and other types of cuisine. The hotel is in a convenient location that is easy to get to; it takes roughly 1.5 hours to Highland Resort Hotel & Spa by highway bus from Shinjuku (Tokyo). Wireless, high-speed Internet access is provided at no charge throughout the hotel and all guest rooms. Fujiyama Onsen, a natural hot spring facility, and Fujiyama Museum, dedicated to famous images of Mt. Fuji, are also near the hotel and can be visited at no cost by staying guests. We hope you will enjoy the spectacular scenery of Mt. Fuji from the hotel, the thrilling attractions, and the tourist attractions near Mt. Fuji! ... more   less 
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Also Known As:
Mt Fuji Hotel

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