Let me start with the good things about this place. Its people. The employees have exceptional customer service. From the security guys checking guests at the entrance, to the receptionist to the managers and supervisors; these people are very pleasant and warm. Customer service displayed here is up the top. The food was good although some work needs to done to improve breakfast.
Now to the negatives. Trying to find sleep was a challenge here because there were so many footsteps and chatter on the corridors at night. This hotel is in a section of town with many mechanics, garages and work shops so the noise level during the day can be irritating.
Now to the worst about this hotel. The drainer in the sink was rusted. As if that wasn't an issue when I opened the tap to brush my teeth brown colored water gushed out, meaning the tap was also rusted. But the worst thing about this hotel is the panoramic CCTV camera's that peer through window on top of the door and right into the room. Yes!! You better believe it!! These people are able to view everything that happens in your room.
That is the worst mistake anybody can make in the hotel industry.
- Official Description (provided by the hotel):
- Accommodation ranges from standard, twin and deluxe rooms. ... more less
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