We have just returned from a 3 night stay at the Best Western Aberavon Beach Hotel. We have never been to the Port Talbot area and were not prepared for the industrial landscape and depressing area (sorry residents of Port Talbot) that is there. As we approached the hotel with trepidation we were horrified to see the outside of it. A rusty conservatory, a characterless box of a building with abandoned businesses, warehouses and car parks around it. HOWEVER, once inside we were astonished to find an immaculate, modern, spotlessly clean hotel with very helpful staff! Our rooms were bright and comfortable, the towels were really soft and they even provided towels if you wanted to use the pool and jacuzzi. Our twin beds had one soft and one hard so everyone was catered for!
We had breakfast each day which was cooked to order (apart from Saturday) and was excellent! Beautifully cooked and presented and generous portions.
We had 2 twin rooms and both of them clearly had a problem with the windows. One room had a howling gale blowing through a CLOSED window! and the other let rain in. But that was the only fault we could find. The swimming pool is small and the changing rooms cramped but acceptable. The sauna was not switched on sadly and the jacuzzi could have been a bit warmer. But children were allowed in (and we had about 6 plus their parents in it with us at one point!) so I guess they kept it cooler for that.
The staff at this hotel are clearly working really hard and there was an abundance of certificates at reception for best hotel categories. But the outside of the hotel is appalling and lets the staff down immensely. If you were driving round on spec you wouldn't want to go here!
Its right on the sea front and we had a side view of it. The beach is clean but the ever-present cranes and factories are in your periphery. For a modern, comfortable nights stay its well worth it. Best Western need to inject some money into its external appearance and especially new windows.
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- Also Known As:
- Best Western Swansea Bay
- Swansea Bay Best Western
- Best Western Aberavon Beach Hotel Port Talbot, Wales