I went to blancos for a works do, we had to order our food beforehand, presumably as we were a large party. The decor of the restaurant is very nice and I expected big things from the food but....urgh....mediocre isn't the word! Prawn starter was ok, chicken main was dry, a smattering of sauce and wedges from a packet. Dessert was ok but the ice cream accompanying it was obviously the cheapest kind!
I felt that as we pre ordered all the food was made as cheaply and easily for the kitchen as possible, nothing was freshly made and a bit like "mums gone to Iceland". I was practically drooling over other customers plates of food going past, they looked much more edible and more plentiful than ours!
One of our party couldn't make it which we informed staff of on our arrival, we had pre paid in full for the meal and as they refused to give that persons money back (as they said they had to get the food in ready) we asked for a bottle of wine instead, a manager type came over and blunty told us no. An £11 bottle of wine for an £18 meal would still have left them £7 in profit but their attitude was rude and very inhospitable.
I wont be back, I have had much much nicer pub meals at a fraction of the cost. Customer service is very important, sadly Blancos doesnt seem to understand that!
- Official Description (provided by the hotel):
- Whether you’re looking for comfortable accommodation for the night or a sophisticated venue for a meal or wedding function Blanco's Hotel and Restaurant, is Port Talbot's newest and smartest place to eat, drink, relax and stay. Conveniently situated between junctions 40 and 41 of the M4 Blanco's has all the facilities required by the most discerning of guests. Blanco's is the perfect place for a relaxing overnight stop. ... more less
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- Also Known As:
- Blanco`s Hotel And Restaurant
- Blancos Hotel Port Talbot
- Blanco's Hotel & Restaurant Port Talbot, Wales