I just wanted to share how incredibly amazing our stay was at velassaru. From when I and my partner arrived on Monday 3rd June and left on Saturday 8th. From the minute we arrived at the airport, staff were there waiting for us to escort us to the speedboat. The transfer was faultless.
From then on, every single member of staff whether it be reception, waiting staff, cleaners, chefs or grounds men made us feel immediately welcome. All staff go out of their way to be polite, friendly helpful and make your stay as pleasant as possible, nothing was ever too much trouble. The resort is beautiful, everywhere is immaculately cleaned, in particular the rooms and the restaurants and food outstanding. The grounds are constantly raked and staff work so hard to keep the island looking beautiful.
I would particularly like to mention Shiruan, who served us at breakfast and in chill bar, he is a genuinely lovely young man who went out of his way to make our stay enjoyable. He booked us restaurants, getting us the best table and gave us a lovely card and photo as a souvenir on our last night. He is a credit to velassaru!
Also Omary, sorry if the spelling is wrong, also from Chill Bar, his lovely smile and charming personality made going to chill bar a joy. I still miss seeing his lovely smile every day! In fact all staff are chill bar are outstanding.
There was another man who I believe is manager of chill bar and
Etasien whose name I can’t remember who also went out of his way to make out stay memorable. He served us twice when we ate at Etasien. His manner and genuine ability to want to make sure his guests stay is amazing, is a great quality. Again another waiter who served us at Sands on Tuesday evening, sorry to not remember his name, but he kept popping up to see us all over the island to say “hi”and make sure our stay was enjoyable. He also kindly sorted out a table for us at Etasien on our last night, where the food is truly outstanding. In fact all the chefs there cook amazing food.
I would also like to mention the young men at the water sports centre, Irfan, Aheez and Mode who were lovely, happy cheerful people who went out of their way to sort out our water sports, again they are happy to do anything to help make your stay the best possible. Thank you also for looking after us when we fell off our jet ski!!
One of the things that really came across to us is how much pride all staff take in their work, they seemed genuinely proud to work at velassaru, wanting each guest to have the best time and spoke highly of how well they are treated by management and how much they enjoyed working there, whilst enjoying the team stuff they do in their spare time such as football. In order to have such amazing, dedicated staff, then managers must do an incredible job in inspiring their staff to strive to give their guests the best holiday. Your amazing staff must be led and well managed by an inspirational management team.
I would like to thank each and everyone who made our holiday at velassaru the most amazing holiday ever. It has always been my dream to come to the Maldives and it totally exceeded my expectations. We loved your island and the Maldivian people are the most kind, hospitable, friendly people I have ever come across. The only bad thing about the whole holiday was having to leave! We would love to return one day and see you all!