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“Paradise”

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LUX* South Ari Atoll
Certificate of Excellence
Singapore, Singapore
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Paradise”
5 of 5 bubbles Reviewed 3 November 2013

My husband and I spent 5 days at LUX. We stayed in a beach villa...the coolest part being that you can walk out of your bedroom and onto the beach! Although the resort was fully booked, it never felt crowded. We rented bicycles for our stay, which was a great way to get around the island. Many restaurants to choose from. The biggest decision to make.."Is it a beach day or a pool day?!" The staff was very attentive. Mamoun, the resort manager interacted with the guests and even bid us farewell as we boarded the seaplane to Male. The weather was perfect...rainy at night and sunny during the day. Beautiful and peaceful....

  • Stayed October 2013, travelled as a couple
    • Value
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Helpful?
1 Thank marysg60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMLUX, General Manager at LUX* South Ari Atoll, responded to this review, 9 November 2013
Thank you for the sweet comments about your stay at LUX* Maldives. I am very glad you had enjoyed your 5 days with us. It is always wonderful to receive such great feedback from our guests as this keeps our team members motivated at all times.

And yes, LUX* Maldives is a big island compared to others, allowing for many things to do or many quite places to feel alone.

It was a pleasure to have you staying with us. On behalf of Mamoun and all the team members on the island, we thank you again and hope to see you soon in the coming future.

Sunny regards from the Maldives,

Dominik

PS. Today is a beach day!
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (669)
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English first
London, United Kingdom
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 31 October 2013

Pros
* Service is outstanding everywhere ( any and all requests from maintenance to culinary are dealt with very quickly and satisfactorily )

* Food quality excellent and consistent across all settings - plenty of choice and excellent All Inclusive option

* Excellent range and quality of water sports and other recreational activities

Cons
* our beach villa was starting to look a bit tired - missing tiles in the bathroom , missing wall plaque from the wall ( evidenced by the 4 screws) badly stained upholstery on outside day bed . In-room Smoke alarm went off twice in the middle of the night (Assume due to lack of battery life - hotel maintenance did come to remove faulty alarm immediately but failed to replace it for the duration of our stay )

* Tiled area around children's pool worn and broken in many places - unclear why repairing this would not be a priority ...

* Main bar area closed due to refurbishment so some disruption from building works ( hotel did offer to move us as our room was nearest to building area but only possible to the the room next door as hotel at full capacity . We were offered a complimentary lunch on our last day because of the inconvenience )

* No fresh fruit or flowers in room . Also poor selection of vanity products . Only shampoo and body lotion replenished every day . Only provided with two sets of all other vanity items during 10 day stay .

* large groups of sometimes noisy holidaymakers dining together ( on large tables ) in the the buffet restaurants making for a less than tranquil dining experience

' difficulty getting a booking in the A La Carte restaurants unless organised days in advance


Conclusion

This feel like an extremely good 4 star resort and overall it has to be said we had a wonderful family holiday here , we encountered outstanding service and enjoyed consistently excellent food and wine . But the resort does have some maintenance issues and is starting to show some signs of wear and tear ( though this is reflected in the price compared to other 5 * resorts which are significantly more expensive ) .
We also personally found the resort to have an ever so slightly commercial / 'touristy' feel to it (coffee shop / photo shop / wedding shop / ice cream shop and some camera wielding tourists with tripods looking for photo opportunities ) and consequently less tranquil than some other islands we have visited ( These features however undoubtedly meet the needs of the very broad international clientele base here (the greater majority of which seemed to be from SE Asia during our stay) .

Room Tip: Beach villas extremely spacious ( easily accommodate - family of four) and those on the windward sid...
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  • Stayed October 2013, travelled with family
    • Value
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Helpful?
2 Thank K M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMLUX, General Manager at LUX* South Ari Atoll, responded to this review, 4 December 2013
Thank you for taking time and sharing your constructive feedback on TripAdvisor. Your comments are highly appreciated in all aspects.

Due to our remote and exposed location we constantly work towards maintaining the resort. As you have noticed we were doing some enhancements during your stay and this is something that must be ongoing throughout the year on all island resorts. We try to do all work with the least inconvenience for our guests and hope that this did not affect your overall experience.


Along with this opportunity, I would like to introduce our very own brands of ice cream and coffee to the readers. We truly believe a beach holiday without ice cream isn’t a beach holiday. Therefore, LUX* has created its very own brand “ ici ” serving homemade ice cream for guests to enjoy, same with the coffee we serve on the island. Café LUX* is the brand of the coffee we use to serve to our guests as the beans are freshly roasted on the island.

At the same time I wish to thank you for highlighting the service that you have received. Comments like these are the best reward for our team and a good encouragement to continue their hard work.

Once again, thank you for writing the review regarding your stay at LUX* Maldives. I am glad to see you and your family had enjoyed the holidays with us on this sunny island.

With the warmest regards,
Dominik
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1 review
5 of 5 bubbles Reviewed 31 October 2013

This place is nothing less than awesome. The people, service and the island itself are all excellent, from the moment we landed in our sea plane and meet the manager Mohammad plus another half a dozen staff on the jetty to welcome us. Don't know to many GM that meet every arrival n departure on they resort......but this is the type of service we had throughout our whole trip. A special thank u to Marine at the East bar and Musthafa our housekeeper, both of these ppl made the holiday even better. We stayed in a water villa on the east end.......highly recommend. On our stay we got the all inclusive package, great way to go.....all bars n restaurants taken care of!. The diving was awesome, jumping into about 30 metres and seeing the bottom. We got to see eels,turtles,octopus,reef sharks ...etc. When we stayed at the LUX it was at capacity, u would never guess it...always heaps of room, never seemed crowned. This trip was for our 10 year wedding anniversary n I hope to make it back in the future. Beautiful spot n people!

  • Stayed October 2013
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Helpful?
Thank Qlder79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMLUX, General Manager at LUX* South Ari Atoll, responded to this review, 9 November 2013
There is nothing better than receiving such wonderful feedback from the experience you have shared here with the world. It is great to know you had enjoyed your stay with us - the people, the food, the island itself, and the activities we have offered.

It was an honour to all of us that you had chosen LUX* Maldives to celebrate your 10-year anniversary, and it will be another great honour to have you back for celebrating another special occasion with us in the very near future.

Thank you once again for allowing LUX* Maldives to be part of your memory in life.

Best regards,

Dominik
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London, England, United Kingdom
Level Contributor
22 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 30 October 2013

I spent a wonderful 8 days at the Lux. I travelled with my two boys aged 14 and 8. We were completly looked after from the moment we arrived at Male, taken to the hotel lounge whilst waiting for the seaplane to the Lux.
All the stuff were there to help and advise, supervised at all times by the resort manager Mohammed, nothing was too much trouble for him or his staff.
The food at all the restaurants was great, we were we spoilt by trip options which were very well run by the water sports department. We had the most amazing trip when we saw a whale shark.
I would recommend this hotel for families and couples as there was something for everyone at this lovely venue.

Room Tip: Would recommend the water villa for easy snorkelling options for beginners before venturing out to t...
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  • Stayed October 2013, travelled with family
    • Value
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    • Cleanliness
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Helpful?
Thank 801Buckingham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMLUX, General Manager at LUX* South Ari Atoll, responded to this review, 6 November 2013
Thank you for sharing your experience with those who already visited LUX* Maldives as well as those who are considering to come to our shores! It is a great pleasure to know that you had a great time with us.

Seeing a Whale Shark is indeed something very special and I am sure this will provide for long lasting memories.

Thank you for having given us the opportunity to be part of your remarkable memories. On behalf of all the islanders, we are looking forward to welcoming you back to the tropics soon.

Best regards,

Dominik
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Sunderland, United Kingdom
1 review
5 of 5 bubbles Reviewed 28 October 2013

My husband and I chose to stay at the lux Maldives.
From the minute we arrived after a very long flight we were greeted and made to feel very welcome. We arrived about 10.30 in the morning and we where told are Water Bungalow would not be ready till 2 o'clock which I was not happy about as we were tired and wanted to shower and change.
They did there best to get us in as quickly as possible, and after about an hour or so we arrived at our Bungalow.
We stayed in a Prestige Water Bungalow and it was amazing!
The staff are so wonderful, kind and friendly, they will do anything to make your day as good as possible.
I would like to make a special thank you to two gentlemen who cleaned our rooms everyday. There names are Zahidh and Nadim, they did special things for us everyday from making lovely designs on our bed with flowers and towels etc to running us baths with Oils and Flowers. They made are holiday so special and they told us so much of what was best to do.
This was the best holiday we have had, the food is excellent and the drinks were amazing.
The manager is warm and so friendly, he walks around the island talking to you and wishing you a good day!
All in all this island is faultless, I would return in a flash everything is ran to perfection, excellent staff and a beautiful island!
We went for our anniversary and they gave us a Boat trip, Cocktail making, a lovely meal with Cake and Wine, they made our holiday perfect.
A big thank you for making this holiday brilliant in every way.
Sam and Tony

Room Tip: Prestige Water Villa 422 is excellent, it faces the sunset. A little breezy but that helps you cool...
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  • Stayed October 2013, travelled as a couple
    • Value
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Helpful?
Thank Sam C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMLUX, General Manager at LUX* South Ari Atoll, responded to this review, 6 November 2013
Thank you for having taken the time in writing and sharing your experience with other travelers. It was a great honor for us to get the opportunity of looking after you while celebrating your anniversary. I am delighted to know that you had a good time with us and have shared your kind words with the team, especially Zaheed and Nadim.

Knowing that we provided you with the best vacation you ever had is certainly the best reward we can ask for

With my best regards,

Dominik
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Guildford, United Kingdom
2 reviews
5 of 5 bubbles Reviewed 27 October 2013

Thanks to all at lux for a super holiday. We stayed in the last 2 weeks of October and the weather was just right, some clouds and rain but intermittent and a welcome relief.

Service from staff was amazing in particular, the housekeeping from Habeeb who helped us find our way and was always on hand to help. Also Shiham who could be found at the island Kitchen or Pizza restaurant who made incredible origami figures out of leaves for us.

Food was of high quality with plenty of choice, the entire island was clean. We had a lovely time and would recommend it to anyone.

Room Tip: Try and get one on the East of the island as calmer and less windy if storms are coming.
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  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shanny264
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMLUX, General Manager at LUX* South Ari Atoll, responded to this review, 6 November 2013
I would like to thank you for your kind review on TripAdvisor. The entire team and I are very pleased to know you had enjoyed your island life at LUX* Maldives.

I am also glad that you appreciated the service we have offered, your comments have been shared with everybody on the island.
We are looking forward to welcoming you back in the near future, and if you ever need any assistance, please do contact our team anytime.

With the warmest regards from the Maldives,

Dominik
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Perth, Australia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 26 October 2013

From the moment we stepped off the plane in Male and shuttled off to the Lux lounge waiting for the seaplane we knew this was going to be a holiday of lifetime and it was.
We arrived to the Lux via seaplane and greeted by Lux staff and the resort manager, Mohamed, which we found to be a fantastic way to be met and introduced to paradise.
All the Lux staff were amazing, kind and friendly people which made the experience (our honeymoon) amazing. The food was fantastic and the all inclusive package is definitely they way to go.
As honeymooners, we stayed in the deluxe overwater bungalows which we could not fault. Everyday we were greeted to something different and surprising. The Sense's bar and restaurant staff were amazing and made our stay memorable.
We have both travelled a lot and never ever been to such a well run and set up establishment. Pure luxury and definitely a place for honeymooners, anniversary's or romantic getaways.

  • Stayed October 2013, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Catzz80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMLUX, General Manager at LUX* South Ari Atoll, responded to this review, 6 November 2013
Thank you for giving LUX* Maldives the opportunity to look after you and for celebrating your very special days. I am very pleased to learn our team had made your trip memorable.

Your kind words have been shared among our team as this is always the best encouragement for us.
We look forward to welcoming you back to the island next year for your first anniversary.

Again our warmest congratulations and the sunny regards,

Dominik
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Additional Information about LUX* South Ari Atoll

Property: LUX* South Ari Atoll
Address: (Formerly Diva Maldives)
Region: Maldives > Alifu Atoll > Southern Ari Atoll > Dhidhoofinolhu Island
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Dhidhoofinolhu Island
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — LUX* South Ari Atoll 5*
Number of rooms: 193
Official Description (provided by the hotel):
Dreamy atolls of tropical islands scattered across the Indian Ocean, the Maldives are a kaleidoscope of colours and earthly pleasures. Get away from it all at LUX* South Ari Atoll (formerly LUX* Maldives), the only settlement on the postcard-perfect island of Dhidhoofinolhu. Fuss free and laid-back, the resort surprises with pop-up cinema screenings right on the beach, impromptu musical performances and strolls along secret pathways through the lush tropical gardens. Just steps from the thatch-roofed suites and ocean-perched villas, the island's unspoilt beaches are yours to claim. A prime spot for snorkelling and whale-shark spotting, the resort's unblemished lagoon is a diver's dreamworld. Back on land, island street food and fine dining await in the tempting restaurants and bars. In the shade of coconut palms, lounge by the two turquoise pools, luxuriate in the ocean-view spa and surrender to the charms of this castaway idyll. ... more   less 
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Also Known As:
Lux* Maldives Hotel South Ari Atoll
Diva Maldives Hotel
Diva Maldives South Ari Atoll

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