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“Our 3rd Holiday at LUX”

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LUX* South Ari Atoll
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
“Our 3rd Holiday at LUX”
Reviewed 1 July 2014

Dear Shaun,

After having returned home from an unforgettable two weeks holiday at LUX's again, we would like to thank you and all of you staff, who made our holiday so special just like the two prior years we spent at LUX.

For us it was the same reason why we wanted to go back to LUX's like in the years before, even though it is not that easy with two young boys (now 5 & 7 years old) travelling long distance from Munich. However, as somehow anticipated, we were again fully compensated by the unique experience we had at LUX's along with the warm hospitality which we were again able to receive from all your colleagues. We have to say, even though we are by now becoming some sort of regulars at LUX, you have again managed to bring your resort to an even higher level - in every respect - and on this we would like to congratulate you. We all felt this year, that services, the food, the facilities, the kids club, the gym ( and the guy there), the doctor and simply the overall atmosphere has again exceeded our expectations. Besides the beautiful scenery, it was great to be back at LUX's and many of you remembered us so well from previous years and again took great care of our family, who made us to feel like being back home. Our two boys had again an unforgettable time for two weeks including Jason's birthday at the Kids Club! Thank you Barbara and all the others at the Kids Club for their effort and again, we all felt that even the Kids Club got further improved - on a highest standard, surely one of the reasons why we like to keep on coming to LUX!

Unfortunately we cannot recall all names (sorry for that), but we would like to thank specifically Masud & Kahn and all others from the Pool Bar, Imdah, Isanka, Zahrey, Fayas, Rosselle and all others from the East Restaurant for unforgettable dinners and for great Asian food there. And last but not least, we would like to thank Ali (he was simply amazing with our boys every day and they miss him a lot!), Aman, Rasheed, Faruk, Fayas, Sameer, Jacky and the many others from the Island Kitchen (a great place for dinner & breakfast) for their wonderful hospitality on our son's birthday & all the help they gave us during our entire stay.

Please also pass our best regards to Mr. Mamoun and we cannot wait being back next year again, for an even longer time! LUX to us as a family is like a paradise on earth and simply a great place for the entire family to spend the most prestigious time of the year together.

Best regards from Germany,
Jayoung Lee & Roland Eckl

PS: Our kids have been so thankful for all surprises every day they have seen in the room with the artistic towel figures made by the housekeeping!

Room Tip: We recommend any rooms between 320-328, ideally up to four persons.
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Kefalonia1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LUX_GM, General Manager at LUX* South Ari Atoll, responded to this review, 10 August 2014
Dear Jayoung and Roland,

What a great pleasure to hear from you on TripAdvisor ! Thank you for giving the review and sharing all the wonderful moments spent at LUX* Maldives in June. It is always exciting to see some old friends coming back and visiting us. Your support from the past three years is truly appreciated.

I am also very proud to see your highlights on the changes and improvement on our property. As LUX* has been consistently seeking for new ideas, opportunities and developments to grow and shine in all aspects, our team members are definitely the key to drive the progress and make all the moves to happen.

Your kind words will be shared to the team at our monthly gathering happening few days later, and besides the names you have mentioned in the review, I will ensure your recognition to the entire team is conveyed. I am sure our team will be very excited to know you are coming back for the fourth time next year, everyone will be looking forward to welcoming you back at the jetty when you arrive.

Greetings and regards to your boys and family,

Shaun Dünhofen
General Manager
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Parker, Colorado
Level Contributor
53 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 1 July 2014

The absolute perfect place! We celebrated our 25th anniversary at Lux this week and had the most amazing time. Everything was incredible--great over water villa, friendly and caring staff, excellent food, wonderful dive center, individual pampering and attention, and more. The over water villa was definitely worth the splurge--walking out of our villa into the clear, turquoise waters each morning was a fantasy come true. The staff was incredibly attentive without being intrusive or overbearing--it was a great balance. Be sure to enjoy the diving and snorkeling opportunities (Euro Divers were great! Thanks Dirk and staff!). The whale sharks were literally 100 yards from our villa (on the other side of the reef) and snorkeling with the giant mantas was an adrenaline rush. Rupe, Marine, Rasheed, and Mohamed the manager were all so attentive and consistently checked in to make our trip was very special. Thanks for the best romantic trip we've ever had! Our 25th anniversary trip was honestly a dream and a fantasy come true! We wouldn't change a thing--best trip ever! Definitely get the all-inclusive plan (except be prepared to come home heavier!--great food and drinks!).

Room Tip: The over water villa is a great worthwhile splurge for a celebration.
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 16Bonnie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LUX_GM, General Manager at LUX* South Ari Atoll, responded to this review, 10 August 2014
Dear Bonnie,

Once again, congratulations on your 25th anniversary ! Thank you very much for the review. Your experience shared with the world is highly appreciated, and it is the best reward for our team as they are delighted to learn about the hard works were highlighted and noticed as well.

On behalf of Dirk, Rup, Marine, Rasheed and Mamoun, we would like to thank you for the wonderful review, and we hope you will be back again to celebrate many more special moments in life.

Warmest regards from the sunny island,

Shaun Dünhofen
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bergen, Norway
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 1 July 2014

Me and my daughtrer stayed 8 days her in the end of June, and I have to say that despite our extensive travel experience to some of the best hotels in the world this package is fantastic. The Weather was really nice except the two last days when it rained a lot

Arriival and Departure
We arrived Male and was well taken care of by the LUX representatives. We had the nice Lounge for ourselves while waiting for the seaplane transfer. We had complimentary snacks and sodas. The seaplane transfer was really a nice experience looking down on all those islands from the air. The seaplane wasn't as hot as I feared, and placed in front of a fan I had a nice trip. We were met by Mamood, the resort Manager who really did his job in a great way
We was given information from Claire and also got to reserve all the restaurant slots that we wanted with no problem.

The room
We stayed in a beach villa on the sunset side (343) and it was really nice. It was spacious, clean and had a well functioning and quiet AC. The internet line was not the best, but worked better in the reception and in the beach pavillion. The bathtub was one of the most comfortable ones I have ever tried, and we had a lot of towels and proper amenities. Claire offered us adapters without me needing to ask. The villa was close to the Island Kitchen (breakfast) and really central

Activities.
There's a lot you can do on the island. They had a nice and cool Gym, Silver bicycles for rent or the yellow ones for loan (but these are far between). A bicycle is almost a must, but you can also wait on one of the numerous buggies for a free ride. The Watersports Centre had a lot of fun activities like waterjet and snorkeling excursions. We also joined the sunset cruise, but I guess this is primarly targeted against couples. The Whale shark safari was nice, but I guess the chance of seeing a whale shark is max 50%.

Food
We ate on the Umami and the Allegria, and found the food on both restaurants to be very good. The island kitchen and East had different buffet styles through the week, like Thai, Malayan, Mediterranean ab\nd Seafood, and the one we tried was really nice (Mediterranean in the Island Kitchen). We had the B&B package, and found it to be really satisfying. The in-villa dining is not included in the different meal plans, but we could chose to eat our lunch or dinner on the terrace. We could also get the sodas and candy we wanted in the minibar since we had to pay for everything. If we had been on a meal plan we would have to be satisfied with the standard package. If you are people that eat a lot and 3 courses at every meal and like a bottle of wine or several beers, it may be wise to go for the All Inclusive. We ended up paying 100 USD per day where the AI would have cost us 160 USD per day.

Service
There are 600 people working on the island, and everybody is really serviceminded and welcoming. Nothing was a problem, and they did all they could to please you. We did not feel any pressure to tip anyone, but of course did

The cons mentioned below are really just to raise the already really high level further

pros
- Mamood and the staff is excellent
- Nice and clean rooms and facilities
- The island, the lagoon and it's beaches is fantastic
- The food is really nice
- Lots of interesting activities

cons
- could have a departure room for leavings guests with AC and television
- could have offered larger cans of soda and bags of candy for sale in the souvenir shop (of course at a "high" price) that could be taken to the villas
- could have offered a discount on the Whale shark safari if you didn't see a Whale Shark, and a higher base price if you saw one
- it could be a nice policy to inform if the staff really gets the 10% service charge added to everything

Room Tip: Pick a villa on the sunset side to get spectacular sunset views. On the sunrise side you are on the...
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Geir_Magne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LUX_GM, General Manager at LUX* South Ari Atoll, responded to this review, 10 August 2014
Greetings from the sunny Maldives ! It was great to hear from you on TripAdvisor. Our team was very happy to receive your comments, and most importantly, Mamoun and I are very glad that you and your daughter did have a great time on our island through the experience of cuisines and activities.

Your feedback is constructive and well noted. We will certainly look into that seek for the improvements and listen to the needs of our guests in order to sustain and strive for the best service performance in the very near future. Please do not hesitate to contact us with any inquiries or suggestions you have in mind, our team will also be at your service.

Best regards from LUX* Maldives,

Shaun Dünhofen
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oslo, Norway
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 30 June 2014


Lux* Maldives’ edge is in their employees. We were always greeted by a genuine smile and never picked up any negative mood. Knowing we were surrounded by people that are content and take pride in their work, made us at ease. Also considering several hundred employees and guests are living together on a small island, proves Lux* doesn’t take social policies and management for granted.


We opted for the beach villa. 242 faced south, towards the sunrise and outer reef. This also meant shallower water, less wind and less waves as opposed to the north side. The room was clean and well maintained. The bed was surprisingly good and had a duvet cover. Our favourite part was the outdoor bathroom. Half of the enclosure is covered by roof. Under the open sky was a second shower.

Being in the middle of the Indian Ocean and a seaplane ride (depending of time of day and conditions) away from Male, we were adequately exhausted on arrival. We can’t start to describe the appreciation you feel when suddenly realising your bare feet are sinking into white, cool sand and that you are surrounded by the serene beauty of Dhidhoofinolhu.

It’s exactly like being in the postcard pictures you see in the brochure or website. Only add the sweet scent of flowers and the swooshing sound of palm trees, competing against breaking waves.


Making our stay complete, Lux* offered guests so much more than a room and a beach. This is still a possible way to spend your vacation, however the resort had made every option available to keep us active and to invigorate all senses. If you get bored, it’s because you choose to. The resort provided a weekly itinerary with all sorts activities you can choose from.

The island being 1,8 km (over a mile) long, getting around is done by using a shuttle buggy on the main road. We still recommend walking barefoot on sand whenever possible though.

Liked best:
- Wining and dining. World class cousine!
- The spa. We went twice.
- Turtle snorkelling. We saw 6, but could also enjoy a _lot_ of other wildlife.
- Desak, Ayu, Nur, Haleem, Daven, Jonathan, Alex, Karthik, Sha, Ahmed, Nizar and Mamoun.

Liked least:
- That one guest spending lavish amounts and still discontent. "As the air to a bird or the sea to a fish, so is contempt to the contemptible” (William Blake)
- Leaving.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
4 Thank Karl Christian T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LUX_GM, General Manager at LUX* South Ari Atoll, responded to this review, 30 July 2014
Dear Karl,

Greetings from the sunny Maldives ! Ahmed, Alex, Ayu, Daven, Desak, Haleem, Jonathan, Nizar, Nur, Karthik, Sha and, of course, Mamoun were delighted to hear from you here!

Your experience shared on TripAdvisor is a great reward to everyone on the island. I would like to thank you for giving the feedback online as it is a powerful injection to encourage and motivate our team for keeping up the service in all aspects.

I trust soon you will be back again for another visit to our island as well as to the LUX* Maldives team; therefore, if you have any inquiries or need assistance in regard to the arrangements of the trip, please do contact us directly, as our team would like to make sure you have another unforgettable stay at LUX* Maldives.

Warm and sunny regards from Dhidhoofinolhu,

Shaun Dünhofen
General Manager
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Singapore
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 30 June 2014

We had a water villa and stayed for a week at lux*. The service was really of 6 star quality - by far the best that ive experienced. There was someone to greet us at the airport on arrival and even up to the time of departure. We were taken care of every step of the way.
While at the hotel, staff were always approachable and willing to chat and ask if there was anything we needed.
The little touches such as complimentary coconut water and the secret bar is really inventive and fun for guests. Only thing that I wish was that they organised yoga and wellness safaris at lux Maldives. Was looking forward to eating at senses and relaxing at the pool which was closed for renovations during our stay.
The room and overall decor was indeed light and bright. Contemporary colors used throughout which made the resort feel modern but unpretentious and relaxed. Loved the whole experience!

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank ihaveatan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LUX_GM, General Manager at LUX* South Ari Atoll, responded to this review, 30 July 2014
Thank you for the experience shared online. It was great to learn the time you had spent with us was enjoyable and fun. They title “simply breathtaking!” is perfect for describing Maldives and we appreciate your kind words on the service as 6 star quality.

Your feedback is very valuable to us and therefore we have noted your comment on the yoga and wellness experience. LUX* Me Spa provides a variety of programmes for our guests and welcome feedback so that we can continuous evolve and improve ourselves in all areas.

We are always interested to get to know our guests special requirements more and so our team will certainly look into all feedback for the future improvement so we better the guest experience.

Please let us know if there is anything we could do for you for your next visit to our island, as we do look forward to welcoming you again soon.

Yours sincerely,

Shaun Dünhofen
General Manager
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Sydney, Australia
2 reviews
Reviewed 29 June 2014

This resort was one of the most relaxing resorts. The staff are friendly, food and food selection is sensational. You can be active or pampered or do nothing at all then this is the resort for you. And the most amazing it's location! Why have we waited so long to visit the Maldives. I would 100% recommend LUX* Maldives.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank neldawadd65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LUX_GM, General Manager at LUX* South Ari Atoll, responded to this review, 30 July 2014
Your recommendation is very much appreciated. Thank you from all of us!

I hope soon you will be coming back again soon with your family or friends for another relaxing vacation at LUX* Maldives. Should there be inquiries in the future, please feel free to keep in touch with our team as we very much looking forward to seeing you again in the future !

Best regards to you and your family,

Shaun Dünhofen
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Abu Dhabi, United Arab Emirates
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 29 June 2014

Cant talk about the hall experience as it wont be enough but LUX is a great resort , and the most important thing is you get the value you are paying if not more . Amazing SPA -Italian Restaurant - Pools - Arabic Restaurant - Shesha - Guest service - customer service -Activities - Hospitality - friendly staff

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Thara A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LUX_GM, General Manager at LUX* South Ari Atoll, responded to this review, 30 July 2014
Thank you for the brief message ! On behalf of the team, we thank you for the comments and support. Please come back again for another visit if you plan for the next vacation to the Indian Ocean, our team and I will be waiting for you at the jetty when you arrive !

Sunny regards from LUX* Maldives,

Shaun Dünhofen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about LUX* South Ari Atoll

Property: LUX* South Ari Atoll
Address: (Formerly Diva Maldives)
Region: Maldives > Alifu Atoll > Southern Ari Atoll > Dhidhoofinolhu Island
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Dhidhoofinolhu Island
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — LUX* South Ari Atoll 5*
Number of rooms: 193
Official Description (provided by the hotel):
Dreamy atolls of tropical islands scattered across the Indian Ocean, the Maldives are a kaleidoscope of colours and earthly pleasures. Get away from it all at LUX* South Ari Atoll (formerly LUX* Maldives), the only settlement on the postcard-perfect island of Dhidhoofinolhu. Fuss free and laid-back, the resort surprises with pop-up cinema screenings right on the beach, impromptu musical performances and strolls along secret pathways through the lush tropical gardens. Just steps from the thatch-roofed suites and ocean-perched villas, the island's unspoilt beaches are yours to claim. A prime spot for snorkelling and whale-shark spotting, the resort's unblemished lagoon is a diver's dreamworld. Back on land, island street food and fine dining await in the tempting restaurants and bars. In the shade of coconut palms, lounge by the two turquoise pools, luxuriate in the ocean-view spa and surrender to the charms of this castaway idyll. ... more   less 
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Also Known As:
Lux* Maldives Hotel South Ari Atoll
Diva Maldives Hotel
Diva Maldives South Ari Atoll

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