We were planning on spending our honeymoon at the Holiday Inn Resort Kandooma Maldives and had booked a package through Expedia. Unfortunately I found out I had to undergo major emergency surgery a month before our scheduled trip. Every vendor we informed was considerate and hospitable and helped us through this misfortune by offering to refund or reschedule - except Holiday Inn! Despite multiple calls to Holiday Inn from me as well as the Expedia staff, the hotel management was extremely indifferent and could not care less. Their sales personnel not only refused to help us refund or reschedule our stay but had the audacity to ask us to find new customers to take our place. I understand the strict no refund policy but this was a calamity not in my control and I am appalled at the complete lack of compassion and hospitality.
The Maldives is a beautiful and friendly country and I will spend my vacation in the Maldives after I recover but the inconsiderate cancellation policy will dissuade me from booking with Holiday Inn.
- Official Description (provided by the hotel):
- Find your tropical island paradise at the lagoon-facing Holiday Inn Resort (R) Kandooma Maldives. Let speedboats ferry you across the turquoise waters from Male International Airport to our contemporary Maldives holiday resort in just 40 minutes. Slip into island life from the moment you arrive at Holiday Inn Resort (R) Kandooma Maldives, with world-class diving and surfing facilities at your doorstep. Our beach villas ooze style and boast elegant touches like outdoor showers and iPod docking stations. Grab coffee and wood-fired pizza from the Bokkuraa Coffee Club beside our sparkling infinity pool, or unwind with a good book and enjoy views over the peaceful lagoon. You can indulge in a soothing Thai massage and other beauty treatments at our Kandooma Spa and book the Spa Suite's private garden with plunge pool for a romantic afternoon. Discover a Maldives hotel for family here, where you can learn to sail on a catamaran around the region's sandbanks and sip on alcohol-free cocktails on a sunset cruise. Diving and snorkelling among colourful reefs is just five minutes by boat from Holiday Inn Resort(R) Kandooma Maldives. As a child-friendly Maldives hotel, your children will be kept entertained with face-painting and fun games, while parents can unwind with a game of tennis or a workout at the gym. Top off a perfect day with a Maldivian seafood feast and breathtaking sunsets at The Kitchen restaurant. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Resort Kandooma Hotel South Male Atoll
- Kandooma South Male Atoll
- Kandooma Hotel South Male Atoll