This place is a hotel and an ever-increasing number of holiday houses available for purchase - some of which the owners allow the hotel to rent out on their behalf. The holiday lets are NOT owned by the hotel - they are someone else's summer house. I feel it's important to make this distinction because the website doesn't.
We rented a "Fisherman's Cottage" that was clearly owned by a young-ish single man. On the plus-side, this meant that the property was stocked with everything you might need (coffee machine; DVD player; garlic press; etc). On the down side, the furniture had that 2nd home worn-out feel to it and there was no 'manual' for the property. Clean towels and bed linen was provided (though we had to make the bed). But there was a lot of badly washed (dirty) cutlery/crockery.
The service from the hotel (where we picked up the key) varied hugely according to who was on reception. The person greeting us on the first night was pleasant enough but didn't do too much to explain the cottage - just gave us the key and the WiFi codes and left us to it. Breakfast (which we sampled on the first morning as we didn't have any provisions after arriving on a Sunday) was simple and basic. The receptionist thought long and hard whether we could take this without having booked it (though the previous day's receptionist had said we could). And asking for cooked eggs produced a roll of the eyes and an "if I must" expression. After 30 minutes and no eggs, I enquired where they were and she produced them, apologising that the stress of her mornings activities was just too much!! (This was a quiet hotel in the middle of nowhere in October - stress was clearly something that she hadn't much experience with!).
Overall the cottage was comfortable and suited our 3 night stay in October with 2 of the night producing some glorious Northern Light activity - why we'd come). However, a 2 week summer vacation with a family would need some careful consideration. As for the hotel, I think they need some staff training - customer service was patchy at best.
- Official Description (provided by the hotel):
- Malangen Resort is a resort in Balsfjord, Northern Norway, providing high quality accommodation, dining and activities for the corporate and leisure markets. This modern, purpose-built resort has an idyllic waterfront location on the picturesque Malangen Peninsula, just an hour's drive from Tromso, the largest city in Northern Scandinavia. During the winter season, we aim to be the leading Northern Lights resort in the Tromso region, providing complete solutions involving transport, accommodation, dining and Northern Lights adventures. This is also a perfect location to experience the "midnight sun" in the summer time, with a wide range of activities from hiking, biking, and fishing. This is the perfect place for business or pleasure, offering a unique combination of fjord and mountain and everything needed for a memorable stay within easy walking distance. Accommodation is available in a choice of hotel room, apartment, sea-view cabin, deluxe sea-view cabin or deluxe waterfront cabin - all offering a high standard of quality and comfort and spectacular views. Our restaurant specialises in North Norwegian cuisine made from fresh, locally sourced ingredients. Malangen Resort has a total of 88 accommodation units and can accommodate up to 360 guests. ****Please note that transportation must be booked in advance, as our shuttle does not automatically go to Tromso and back unless we have guests that have requested transportation***** ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Agoda, Hotels.com, Expedia, Ebookers and 5viajes2012 S.L. so you can book your Malangen Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.