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“Food good bar terrible”

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Craven Heifer, Stainforth
Ranked #2 of 2 Stainforth B&B and Inns
Reviewed 8 May 2012

17 of us arrived for dinner at 7pm on Saturday 6th May spending around £240.00. We pre ordered our food in the afteroon to make things easier. The food was good however the barmaid was terrible and had a bad attitude, nobody came to our table except to serve the food, we had to order our drinks from the bar which was empty due to the barmaid smoking outside. We ordered a number of bottles of wine which we took back to the table and then realised she hadn't opened them. We took them back to the bar and had to wait till she'd finished serving a number of people and then she gave us a corkscrew to open it ourselves. We would have ordered alot more drinks if a waitress had come to our table, terrible service and bad management not enough staff at a busy Bank Holiday.

  • Stayed: May 2012, travelled with friends
    • Value
    • Service
Thank alisharayson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 7 May 2012

My partner and I went for a walking weekend in the Ribble Valley. We stayed at the lovely Knight Stainforth Hall camp site, and ate and drank at the Craven Heifer.

Our meal on the first night, was good, and the service was OK. On the second night we had a long wait for our food (which we were told about before ordering, which is fair enough), however, once the 40 minutes was up, the barmaid came though to the vault where we were sat to ask who had ordered the two steaks (us). The food then arrived cold, but tasted OK.

This was the only night out of three on which there was more than one bar tender serving the bar.

On our third night, a Sunday before a bank holiday Monday (May bank holiday), we went in to eat. Sat down in the dining room, along with two separate families. While looking at the one menu the two of us were given to share, we noticed that the elderly chef (well over retirement age) was in fact working the kitchen, and dressing and serving the tables while the bar maid rolled herself cigarettes and walked out every so often for a smoke while patrons were stood waiting to be served at the bar. Besides finding the bar maids attitude and behaviour unbelievable, we thought the whole scenario shocking as the landlord(s) should know better than to be so understaffed on the first bank holiday weekend of the spring/summer.

After deciding that the poor chef should not be burdened with having to serve any more tables, we decided not to eat there, and left. Being sure to let the very unhelpful barmaid know that we were leaving and not eating.

The decor is very out dated and tired, tatty and messy. While we understand that being the only pub in a very small village, the landlord's should have the locals in mind, we though that they are really missing a trick with the pub as it is situated very close to the start and finish of the very popular Yorkshire Three Peaks Challenge walk and they could should rally be catering for the walkers market too.

A basic refurb would really help as it is in a lovely location and has what looks to be a really good beer garden. Overall, while the food was actually quite good, the place really let itself down in all other areas.

  • Stayed: May 2012, travelled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Thank Dashman01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Craven Heifer, Stainforth

Address: Main Road, Stainforth, Yorkshire Dales National Park, Settle BD24 9PB, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > Yorkshire Dales National Park > Settle > Stainforth
Free Breakfast Free Parking
Hotel Style:
Ranked #2 of 2 B&Bs / Inns in Stainforth
Number of rooms: 7
Official Description (provided by the hotel):
The Craven Heifer is a traditional Yorkshire Inn. Roaring log fires, real ales, fantastic pub food and quality en-suite accommodation. Situated in the picturesque Yorkshire Dales village of Stainforth; 3 miles from the bustling market town of Settle and approximately the same distance to the start of the Yorkshire 3 Peaks walk. We offer you a fully refurbished inn. All of our rooms and all of the bar and restaurant areas have been fully refurbished in 2014, giving you a comfy and relaxed environment to enjoy the beautiful Yorkshire Dales. ... more   less 

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