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“What a dump”

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Craven Heifer, Stainforth
Ranked #2 of 2 Stainforth B&B and Inns
Hebden Bridge, United Kingdom
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“What a dump”
Reviewed 23 February 2013

I stayed here last night after booking in advance. On checking in we were told we would have to pay £6 extra if we wanted bed linen. Apparently, this was "made clear on the website". [On checking when we got home, the website states that bed linen IS provided]. We were shown to our twin room - very basic and very shabby - hasn't been decorated in decades. Bed linen at least was clean, but the corners of the room were dusty. Wallpaper was peeling off the walls in the bathroom.

Food was so-so pub grub. My £10 burger was a cheap frozen one and tasted like a cheap frozen one. The young teenage waiter was hopeless. He arrived in his hoodie, plonked our food down and disappeared - no cutlery, no condiments, no sauces offered. There was no-one to ask as the bar maid seemed to be dashing about running the place on her own.

However, the open fire was lovely and they serve a nice pint, and the barmaid was pleasant. There was a family group in the bar who clearly had some connection with the owners, either friends or family, or maybe were just regulars. Seeing and hearing them get more and more drunk, swearing and slurring their words was offputting, but hey, it was Friday night and it was a pub.

Before I went to bed I asked the owner (scruffy, unshaven) if we had to pre-order breakfast. "Don't worry", he told us, "we pre-cook everything anyway". Right then. Yuk.

We couldn't sleep for several hours after going to bed as they cranked the music up to disco levels, with no consideration for the people trying to sleep right above the bar. One member of the "owner's friends" party was particularly loud. Every time the fat drunken cow shrieked, me and my friend both woke up. This was every few minutes.

We were the first ones down to the dining room for breakfast, dead on 8:30 (this was the time when breakfast was supposed to start). Walking into the dining room we were greeted by a spoon on the floor and the cat's food bowls. Nice. No-one to be found but there was a jug of milk in a fridge and some cereal packets, so we got on with it. No sugar for tea/coffee/cereal, no juice, no bread for the filthy toaster, literally just packets of cereal and a jug of milk. At 8:55 the teenage waiter took our order, wearing the same minging hoodie he'd had on during service the night before. He eventually brought out our breakfast at 9:30, a full hour after we'd sat down. At this time, some bread arrived for the toaster, too. Someone on another table asked for some sugar and got some, but nothing for the rest of us. So much for the pre-cooked breakfast making service quicker. I got the impression from the disorganisation that 1. they'd got up late and 2. they didn't care. Maybe they shouldn't have been up partying until the early hours and keeping everyone awake.

Everything about this place screams lack of care. The outside areas are full of rubbish and fag ends. The owner can't be bothered to shave or put on a shirt. The decor throughout is literally falling apart.

Yes the accommodation is cheap (but watch out for the "bed linen" scam) but the food and the beer are not. Do yourself a favour and go somewhere else.

  • Stayed February 2013, travelled with friends
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank HebdenBiker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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164 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Any
English first
Brisbane, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 February 2013

stayed 2 nights very friendly and great if you had a dog,beer good food good,needs a right good clean and up dating. will stay again but only when there is a offer on .had some lovely walks, lovely area,locals are friendly .

  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank judy255068
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beverley, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 February 2013

Room not very clean no clean cups or glasses in room , room cold ,Tv made a terrible buzzing noise which means you need volumne so loud to stop buzzing.
One guy doing everything does not work pleasent guy who trys but its not enough.
Shower scaulding or freezing no in between.
Get your own toast with mouldy butter and if he hears you he will get up and cook breakfast cheap deal but now I see why thanks but no thanks.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank stevelamb44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Stainforth hotels

cheshire
Level Contributor
98 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed 1 January 2013

Just come back from here after spending the night there with family.
must say a women's touch is lacking, we had to share a bathroom, and we found this looked like it had not been cleaned, maybe with it being new year the cleaner was off, the room was clean and the bedding was fresh, the food was very good, and we felt well looked after
all in all we had a good time, and would stay again if we had the en-suite room.

  • Stayed December 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CheshireDenise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
74 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 4 November 2012

The rooms are a bit tired and appear shabby. They are perfectly functional and would suit walkers or anyone not fussed about decor. The pub is great. The food was great including the breakfast. The sign outside says we welcome wet dogs and its a great ethos. The locals were very friendly and create a wonderful atmosphere.

  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
4 Thank CharltonEd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cambridge, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 September 2012

Good points: Food excellent (apart from breakfast being incorrect - chef claimed he wasn't told what I wanted so just did what he thought!). Beer well kept and good selection. Bar maid friendly. Locals also friendly. Bill was discounted for reasons unknown without us saying anything. Nice village in a nice location.

Bad points: Rooms need urgent refurb - they aren't necessarily unclean but just appear unkempt, noisy floor outside and walls between rooms very thin. Loose carpet in hallway waiting to trip unsuspecting guests. Manager(?) gave the impression he couldn't care less - was nowhere to be found at 9.00am when we wanted to pay up and leave, and when he was found looked like he hadn't wanted to be woken up! Although space available for car parking locals seem to use the same area - might be a problem peak season. Can do better for same money, but unfortunately not in Stainforth (unless you camp)

Shame - this place has great potential as there aren't that many places to stay that close (perhaps this is what they're counting on). They just need to act on the points raised by reviewers and also spend a bit of money on the place. If they can't/won't then they should give somebody else a chance to!

Room Tip: Not sure there is a "good" room!
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  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Wooey666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louth
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 7 September 2012

3 rooms booked 2 months in advance and a deposit paid. on arrival had to wait ages to be shown to dirty, shabby rooms up dangerous staircase. As we were making a mental note to find somewhere else for the next night, we were told we would have to move to unlockable, unfinished, even shabbier rooms as there had been a double booking through late rooms. The woman that came to tell us this was incredibly rude, disorganised and unhelpful so we wisely decided to leave and luckily found a fabulous place to stay in Settle...Falcon Manor Hotel. We are still trying to get our £75 deposit back!!! DO NOT use this disgrace to the hotel industry!

Room Tip: Go elsewhere!
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  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Sarah P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Craven Heifer, Stainforth

Property: Craven Heifer, Stainforth
Address: Main Road, Stainforth, Yorkshire Dales National Park BD24 9PB, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > Yorkshire Dales National Park > Stainforth
Amenities:
Free Breakfast Free Parking
Hotel Style:
Ranked #2 of 2 B&Bs / Inns in Stainforth
Number of rooms: 7
Official Description (provided by the hotel):
The Craven Heifer is a traditional Yorkshire Inn. Roaring log fires, real ales, fantastic pub food and quality en-suite accommodation. Situated in the picturesque Yorkshire Dales village of Stainforth; 3 miles from the bustling market town of Settle and approximately the same distance to the start of the Yorkshire 3 Peaks walk. We offer you a fully refurbished inn. All of our rooms and all of the bar and restaurant areas have been fully refurbished in 2014, giving you a comfy and relaxed environment to enjoy the beautiful Yorkshire Dales. ... more   less 

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