Staff training here is obviously non existent
One of our newly pregnant friends ordered a virgin strawberry martini but was served a full blown alcoholic Singapore sling as the girl didn’t have a clue of what she was serving, our friend again asked her are you sure this is non alcoholic ? and was told yes it is
After 10 minutes or so she came back and said sorry that’s actually the alcoholic one
No remorse after she was told you just served a pregnant lady alcohol after double checking !! Our friend burst into tears and we were all very upset by this and ruined our night, luckily she and the baby are ok but this uncalled for stress was not acceptable, you have a responsible service of alcohol and should know what drinks you are serving or don’t serve them at all, service was also ridiculously slow and even a vodka and coke was taking over 20 minuets
The sharing board was lovely that’s the only good thing about our night, we also had to ask staff to remove empty glasses and plates and one staff member after asking her to wipe our table as daiquiri had melted on the table, slid our sharing board through the melted juice, as a restaurant general manager I was totally disgusted by this, I saw no management that night and no one checked on us to see if we were all ok and enjoying ! Too many young staff members who don’t have a clue how to be hospitable, such a shame as there outdoor area is a hidden gem
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