Equipment - clean, new serviced, not the cheapest either!
Boat - lots of space and shelter from the sun
Service - your not a number, our DM Christian is in high demand. Must have been tired too, but this never showed once as he took us to the sites he knew we would enjoy the most. Dived with 2 other dive professionals and we all agreed that we hit the jackpot with this place and its staff. We even had a private boat to ourselves one of the days. Excellent fresh food was cooked on the boat for lunch and an ice cold beer waiting for you after you last dive of the day.
Wrecks are the best I've seen and lots of penetration possible with most. Irako was my favorite, but all wrecks could and were dived multiple times by myself and the others. Christian always finding something new to show, or a different room to see.
I was in Coron to do some dive courses which Neptune also offer, unfortunatly I had to cancell the courses, but regular dives with Nitrox were more than what i needed. Also it gives me a great excuse to go back.
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