We were invited to a birthday and 13.00 nearby the hotel so we emailed the hotel in advance and asked if we could get the room at 12.00 which they confirmed to us.
It rained cats and dogs when we arrived and when we left and the parking lot is quite far from the main building so bring an umbrella! This is Denmark.
When we arrived, the very snappy receptionist asked whether we were participating in the wedding party that night and when we said no, she informed us that we could not get the room until 15.00. When we protested, she got upset and phoned the cleaning team in a very unpleasant way. We were finally given a room and it was certainly newly cleaned - the floor was soaking wet. The room was very small - 10 m2 - and almost everything was very old - stone cold floor in the bathroom and nowhere to put toiletries. Nothing provided by the hotel except liquid soap and two plastic glasses + towels.
Well, we went to our party and when we came back around midnight, the reception was closed so we could not ask about the breakfast time. We had a 3 hour drive back home the next morning so we got up early and went to breakfast at 7.15. No breakfast and we were told that it was at 8.00 and if we could wait a little while, we could have some bread.
We left - the reception was still closed at 7.30 so we could not pay and left a business card with the key in the reception.
Do not go there unless you have to - it looks great from the outside and all public areas are nice but the rooms are really not worth the money.
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