..to be perfect you need everything to be well structured, this place has all the potentiality in the world but they have yet to bullseye it.
The rooms are great and spacious, the breakfast is nice and the having the chance to consume it outside in a nice garden pool setting is just great!
Reception service is a bit mixed and do tempt to create some confusion along the way.
Cleaning service leaves a bit to be desired...basically the cleaning staff is capable of cleaning your room in the time that you leave it to have breakfast when you are back up the room has already been "cleaned"...rather sporadical cleaning, sometimes they just make the bed and put new towels, other times you can see that they has passed part of the floor with a mop. On several occasions we found our pyjamas thrown in the corner, as probably they were in the way when they had to do the bed. One day we found the door left open after cleaning service and could enter without a the entrance card, a very critical issue!
I would recommend the place anytime as its a beautiful resort in a great location but they need to optimzie certain services!
- Reservation Options:
- TripAdvisor is proud to partner with TripOnline SA, Ebookers, Booking.com, HotelsClick and Agoda so you can book your Valentino Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.