My two friends and I booked treatments at the Mont ‘d Or Spa and Hotel in Clarens. This was by far the most horrible experience I have ever had at a Spa. First the therapists were so unfriendly when they greeted us to take us through to the treatment rooms. We booked a facial and hot stone massage each. While having the massages there were NO silence in the room. The therapists were talking to each other the whole time in their own language. For me this is rude and not exceptable. I worked as a Beauty Therapist on cruise lines and this was an absolute NO in our spa. The therapists were looking for things the whole time with a lot of noise. At one stage the one therapist was on the phone with someone and our therapists left the room in the middle of our massages leaving us uncovered and in the middle of the leg and arm massage. Not our feet or necks were massaged. With the facials they could not get to the mask quick enough so that they could leave the room. Needless to say that no facial massage were done. We spoke to the manager after the treatments and he did give us a discount on our treatments. I just feel sorry for the people that will visit this spa after us.
- Official Description (provided by the hotel):
- Only three hours from Johannesburg and Bloemfontein and four hours from Durban, Mont d 'Or Hotel and Conference Centre invites you to exhale deeply, surrounded by the natural beauty of the Maluti Mountains, the luxurious décor, the outstanding service, and the first-class dining of our fine establishment. To further indulge during your stay, the Mont d’Or Day Spa located on the hotel premises offers the ultimate repose. The magnificence of Mont d 'Or welcomes you.Accommodation is offered in classically furnished en-suite rooms with views of the Clarens golf course, the village of Clarens, the majestic Maluti Mountains, and the picturesque countryside. Accommodation comprises Executive Rooms, Classic Rooms, Family Rooms and a Paraplegic Room, all equipped with plasma televisions with satellite channels, air-conditioning or an open fireplace. All rooms are also fully serviced and a laundry and dry-cleaning facility is available. Your requirements are certain to be met with elegance and old-world French charm.La Cerise, our 80 patron capacity restaurant, caters for every palate, predilection and absolutely any occasion. The fine décor is complemented by the friendly and efficient service, and the simple magic of the exquisite ambience will only add to the pleasure of your dining experience. The enjoyment of sumptuous cuisine, prepared with passion, skill and an abundance of freshly harvested local ingredients, keeps food enthusiasts on our list of regular clientele. From preparation to presentation, you are sure to receive only the finest.Services and timesCheck-In 02:00 PM Check-Out 10:00 AMWellness & Spa: We have an on-site spa that offers a range of treatments.Wedding Venues: Our wedding venue can host up to 60 guests.Conference Venues: The hotel offers a conference venue for up to 100 delegates cinema styleFacilities and ServicesWheelchair EnabledFireplaceSatellite TV*Credit Card FacilitiesRestaurantOn-site ParkingLanguages SpokenEnglishAfrikaansGrading4 Stars - Tourism Grading Council of South Africa ... more less
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