We have stayed at Balfour Beach Inn several times. The location is fantastic, however, our overall experience has not been very good. More than once we have made a reservation, only to arrive and find that they have no record of it. On our most recent stay, it took us a very long time to check in due to the fact that they could not locate the key for our room. We have also found the service in the restaurant and bar to be hit and miss, on the worst occassion we ended up leaving as we grew tired of waiting. The rooms themselves are very basic, the beds aren't very comfortable, and there is quite a bit of noise transfer between rooms. While the rooms do have a kitchen, the stove units are very old and not always functional.
Since our last visit, I have tried to contact the BBI regarding the room charges as I was not sure that they are accurate and have been unable to get a response to my emails. I have tried calling a couple of times, but there has been no answer (this is not unusual as there is often nobody in the office).
While the location is great, I am not sure that we will stay at this location again in future due to the quality of service. The price for service is just not worth it.More
- Free Wifi
- Free Parking