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“Taster menu was amazing!”
Review of The Moonraker

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The Moonraker
Ranked #1 of 4 Hotels in Trowbridge
Certificate of Excellence
Level 3 Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Taster menu was amazing!”
Reviewed 31 December 2013 via mobile

My boyfriend and I went to celebrate early New Year's Eve. We had a room up grade for a great price and we had the taster menu which was phenomenal. Great wine menu and even better breakfast!!

Overall it was amazing and I would definitely go back!!

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Fionamb89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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971 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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Traveller tips help you choose the right room.   Room tips (211)
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Ripon
Level 2 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 30 December 2013

We have stayed here a few times in recent years, usually to give ourselves a treat after a visit to the family in Devon, while on our way back home to North Yorkshire. We have always enjoyed our visits here, but we thought it was in need of a bit of tlc. Well, after our latest visit I can tell you that new life has been breathed into the Old Manor, new owners are at the helm and changes have been made. The first improvement we saw was the reception had moved from a dingy room at the back of the hotel to a nice room at the front. We stayed in a lovely superior room, very clean and quite large with a huge bed, flat screen tv, tea & coffee with biscuits etc. A nice touch was the tray of nibbles to purchase if you felt peckish. In the bathroom was a large bath and a walk in shower.
Dinner was a delight, they have certainly found a very good chef, we can't wait to sample his food again. After a very restful nights sleep in an extremely comfortable bed, it was time for breakfast. You could help yourself to cereals, juices, fresh fruit, yogurt, preserves etc. I had a cooked breakfast which included the most wonderful tasting sausage. All the staff we interacted with were really warm, friendly and helpful. We will definitely be back for more of this hospitality, quite soon in fact, January, can't wait !!

Room Tip: Having stayed in various rooms over the years, our favourite is room 21, separate from the main buil...
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank steve1955_2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level 3 Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 20 December 2013

A young couple have recently taken over this hotel and the work that they are doing to renovate this fantastic property (both the rooms and the grounds) is impressive. Their 'hands on' attitude and attention to detail is inspiring. We stayed for a night with two young children and every effort was made to accommodate their needs including comfortable camp beds, a chef who made a tailored dinner for their needs and an introduction to Camber the dog. The food for the adults was incredible and the staff were genuinely very friendly. The hotel is perfectly located for Stonehenge, Bath and Longleat Safari Park (also recommended).

Room Tip: The hotel is under going renovation so it would be worth calling to see if a more modernised room ca...
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  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ExplorersLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Devon
Level 5 Contributor
58 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 19 December 2013

Called this evening to see if the hotel took dogs. I was told yes at a charge of £20. I asked if that was per stay or per night and was told it was per night!!!!

Hotel looked lovely and I really wanted to book, but the dog comes too or we don't go. We love our dog but paying £20 per night ..... This seems more of a prohibitive charge rather than a 'we welcome dogs' extra charge. I understand the need to charge extra for guests who have dogs, but most hotels we have stayed in have rooms set aside specifically for guests who bring their canine family members. The room is only going to be completely cleaned at the end of the stay so am not sure why the charge is per night.

It's a shame but this is one hotel we won't be visiting.

Stayed December 2013, travelled as a couple
Helpful?
4 Thank devonbeauty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OwnerOldManor, Owner at The Moonraker, responded to this review, 21 December 2013
It's £20 per stay not £20 per night for dogs at the old manor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 December 2013

This is somewhere we will go again. The food and service were excellent - the evening meal in all respects was fantastic and the staff were warm and engaging with genuine, great personalities and just good to be around. After a long drive, we were tired and so were ready to be looked after and feel special - we weren't disappointed. One reason we don't give it 5 out of 5 was the bathroom in our room (no 4), had a small window which was too close for comfort to the lounge area adjacent to the restaurant. The second reason, and some might think this picky, for non-meat eaters there could have been more choice. Compared to the evening meal, the breakfast was not to the same standard ie a little 'egg' heavy and the bread was not homemade and kippers would have been a nice option. But, overall we had a lovely, relaxing stay at a beautiful and characterful hotel and if this is what the new owners are capable of in just a few months, then they know what they're doing and we wish them every success. We will be back!

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Pattihogg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bath, United Kingdom
Level 3 Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 5 December 2013

Recently taken over by enthusiastic young couple who have employed a great chef and very helpful staff. Lovely, imaginative food with a little something extra, would highly recommend.
Spacious restaurant with quirky and cosy bar area.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
2 Thank chris458
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kingston upon Thames, United Kingdom
Level 2 Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 November 2013

I visited the Old Manor for dinner when staying with friends for the weekend. They live locally and had heard about the new chef, so wanted to try it out. The Old Manor is a lovely looking building from the outside, and inside it doesn't disappoint - full of character, and it is clear a lot of thought has gone in to the decor. We were a party of four and all ate different meals - all of which were fabulous. The home smoked salmon deserves a special mention, there was no way I was going to share that! The staff were helpful and attentive, without being over the top, and after the dinner suggested we move over to the sofas at the end of the restaurant for coffee - which was nice. Although I can't feedback on the bedrooms, the communal parts of the hotel were all very welcoming.

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank surreyjo123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Moonraker

Property: The Moonraker
Address: 1 Trowle | Trowle Common, Trowbridge BA14 9BL, England (Formerly Old Manor Hotel)
Region: United Kingdom > England > Wiltshire > Trowbridge
Amenities:
Bar / Lounge Business Centre with Internet Access Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Trowbridge
Price Range (Based on Average Rates): £
Hotel Class:3 star — The Moonraker 3*
Number of rooms: 21
Official Description (provided by the hotel):
The Moonraker hotel, a grade 2 listed 21 bedrooms Manor house situated on the outskirts of Bradford on Avon/ Trowbridge and a 15 minute drive from the Bath Spa. Mentioned in the Domesday book as being part of the Abbess of Glastonbury's estate, the Manor house was originally build in Queen Ann Style before being upgraded in the 17th century to Bath stone. Purchased by Tudor & Lucy Hopkins in July 2013 the hotel has undergone a full refurbishment including transforming the restaurant into a relaxed informal dining space. Head Chef Matthew Briddon (River cafe, Paul Heathcotes) joined the team in September 2013 and has created menus around the hotels kitchen garden and onsite smokery. Nine bee hives provide the hotel honey and rare breed pigs live on the grounds. Kathy Lette (writer and author) stayed at The Old Manor and wrote an article for the Express where she said: 'The bedrooms, with their four poster beds and wide wooden roof beams, are so Jane Austen-esque I kept expecting Mr Darcy to get down on bended knee' The Moonraker oozes old world charm and is a relaxed cotsworld escape with some of the UK's top attractions on its doorstep. ... more   less 
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Also Known As:
Hotel Old Manor
The Moonraker Trowbridge, Wiltshire

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