I have been going to Fieldways for 12 years for a variety of treatments but I will never set foot in there again. My friend and I decided to have a day pamper package. We spent the morning in the conservatory chatting and noticed it got decidely colder as the morning went on only to find out later that the heating was playing up. We had a light lunch - no choice of what lunch other than the fillings on our jacket potato. Our afternoon treatments were superb as they have always been. The problems came when we went to pay our bill. I had paid my bill two weeks previously with gift vouchers I had received but could not make the receptionist understand this - I tried several times to explain to three different people. Luckily, I had asked for a receipt when I paid so could produce this. What should have been a lovely day was totally spoiled by the incompetance of the receptionist and the owners wife. I left the hotel feeling totally deflated and not relaxed at all. I was told the manager would ring me - she did not. I went back the following day to get the rest of my vouchers reimbursed and was told again that the manager would ring me...... I am still waiting.
- Official Description (provided by the hotel):
- Fieldways Hotel is a small independant family owned Boutique Hotel set in a victorian mansion house. Fieldways is set in its own gardens and in the heart of the west wiltshire. We are in a central location for visiting wiltshire close to Lacock, Longleat, Stonehendge, Salisbury and Bath as well as being surrounded by many other picturesque towns and villages such as castlecombe and bradford on avon, and located approx 1 mile from the beautiful kennet and avon canal. ... more less
- Reservation Options:
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- Also Known As:
- Fieldways Hotel And Health Club
- Fieldways Hotel & Health Club Trowbridge, Wiltshire