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“Weekend stay”

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Best Western Pontypool Metro Hotel
Ranked #1 of 2 Hotels in Pontypool
Certificate of Excellence
newport, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Weekend stay”
Reviewed 7 March 2014

Excellent, bedroom so comfortable, every little detail catered for even down to the toilet tissue. Extra tea bags when requested, nothing too difficult for nthe guests. Would recommend for a stay in any of the Best Western hotels.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western GB

Helpful?
1 Thank Mr G A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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335 reviews from our community

Traveller rating
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70
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (70)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Southampton, United Kingdom
Level Contributor
48 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 28 February 2014

Stayed at this motel for three nights and the whole stay was comfortable and everything you could have wanted. Staff were welcoming and friendly and the rooms very spotlessly clean with everything working as it should. Bed was comfortable and we could adjust the temperature in our room. Shower was powerful with plenty of hot water.
We were facing onto a main road but could only hear the traffic noise when we had the window open. We never heard any sound from other guests which is a bonus in motels such as these.

We had the breakfast on one morning which was a 'help yourself' buffet and very nice. I would have preferred to have been able to have eaten a little later because I was on a holiday stay but the position of the motel is very convenient for travelers passing through and business people so I guess the early start is preferable to those. However just across the road is a Harvester which serves breakfast until 11 am

I definitely can recommend this Best Western

Room Tip: Although our room was facing onto a very busy main carriageway we did not hear the noise from traffi...
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank marysunshine156
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Plymouth, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 February 2014

we stayed at the hotel for a very special weekend and would return anytime the room was spotless warm and had everything you needed the staff were really friendly would highly recommend this hotel thank you for a lovely stay forgot to mention eating places close by the harvester KFC and Mcdonalds all in walking distance

Room Tip: we had the room on the ground floor was really quite and the car was just outside our window loved t...
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  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Debbie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham, United Kingdom
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 27 February 2014

Couldnt fault this hotel for value! It's conveniently located as previous reviewers have mentioned.
Breakfast area is a tad small and I can imagine it would get crowded during busy periods, but nothing that a little patience wouldnt put right!

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank willsndakes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abergavenny, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 February 2014

This hotel is great! The staff are lovely, very friendly and helpful, and the rooms are very nice. Clean and comfy, great value for money! Close to Pontypool and Cwmbran towns, also easy to get to bigger cities like Newport or Cardiff. Within walking distance to a KFC, McDonalds, Harvester and a garage! Would definitely stay again and recommend to anyone.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western GB

Helpful?
1 Thank Keli J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PontypoolManager, General Manager at Best Western Pontypool Metro Hotel, responded to this review, 28 March 2014
Keli J

Thank you for your great review - hope to see you again soon.

Regards
Liz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
port talbot
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 January 2014

From booking to arrival
Staff very helpful and friendly .accom everything you couldwish for I have been in a lot of hotels home and a abroad but this ticks all the boxes for my wife and I .well done great western for getting it spot on

Room Tip: Sorry tick wrong boxes no swimming pool or fitness centre
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  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank haines1950
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Pontypool Metro Hotel

Property: Best Western Pontypool Metro Hotel
Address: Lower Mill Field | Gwent, Pontypool NP4 0XB, Wales
Region: United Kingdom > Wales > Southern Wales > Torfaen > Pontypool
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Pontypool
Price Range (Based on Average Rates): £
Hotel Class:3 star — Best Western Pontypool Metro Hotel 3*
Number of rooms: 53
Official Description (provided by the hotel):
The first thing you'll notice when you step inside the BEST WESTERN Pontypool Metro Hotel is that it's a newly refurbished, boutique-style hotel, designed to put an instant smile on your face. So you'll be able to check in, sit back with a coffee from the on-site Starbucks, relax and enjoy your surroundings. A real gem of a hotel. Situated on the outskirts of Pontypool, The hotel is in an ideal location from which to explore South Wales - you'll be just a short distance away from a wealth of heritage, culture and countryside attractions. ... more   less 
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Also Known As:
Best Western Pontypool Metro Hotel Wales

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