We have stayed in many Best Western hotels in the past, but this is the first time that we have stayed in a metro hotel. From the outside it looked just like any other service station chain hotel (travelodge, Days Inn etc). You can tell the difference once you step inside to a warm welcome and excellent furnishings. I was impressed at how well they used a small space - the hotel lobby was also the lounge, dining room and breakfast room. I see from the reviews that this doesn't suit everybody but we found it perfectly comfortable. We had an evening meal here and were also impressed with that. The menu was simple but the food was tasty and used good quality ingredients (the meat was locally sourced according the to menu and it certainly tasted good.) The prices were also very reasonable.
The hotel room was a little small, but again they made excellent use of the space that was available so we didn't feel cramped. The bed was lovely and comfortable, and we loved the decor. The hospitality tray was well-stocked and there were good quality toiletries in the shower room. Everything was spotlessly clean.
We tried to book in again this week but the hotel is fully booked for the days we wanted! Not surprising as the room prices are very cheap.
- Official Description (provided by the hotel):
- The first thing you'll notice when you step inside the BEST WESTERN Pontypool Metro Hotel is that it's a newly refurbished, boutique-style hotel, designed to put an instant smile on your face. So you'll be able to check in, sit back with a coffee from the on-site Starbucks, relax and enjoy your surroundings. A real gem of a hotel. Situated on the outskirts of Pontypool, The hotel is in an ideal location from which to explore South Wales - you'll be just a short distance away from a wealth of heritage, culture and countryside attractions. ... more less
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- Also Known As:
- Best Western Pontypool Metro Hotel Wales