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Best Western Pontypool Metro Hotel
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Reviews (379)
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All reviewsbacontravel lodgeservice stationcar parkwestern hotelsservice areawould stay againfree wifiideal locationstayed here for nightsroad sideclean roomsplenty of hot waterbiscuitsexcellent valuefull englishvisiting family
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Reviewed 2 May 2014

Dear Liz,

I would like to express my gratitude to you and all your staff for making our County weekend such a wonderful time. I asked everyone about their accommodation and they all said that they slept like babies, quite a few of us mentioned it was a shame we couldn't fit the beds in
the coach to take them home with us lol. Thank you so much for all your help too Liz, really appreciated it especially with all the changes that had to be made but unfortunately that always happens when you're booking for so many.

The next match will be a home venue for us however, I will definately contact you the year after when we play Gwent again at your end.

Kind regards
Dawn Corbett
Cheshire County Darts Organisation.

  • Stayed: April 2014, travelled on business
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Thank Dawn C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PontypoolManager, General Manager at Best Western Pontypool Metro Hotel, responded to this reviewResponded 20 May 2014

Dear Dawn

Thank you for your great review - My team and I were delighted to look after your group. We look forward to welcoming you again in 2016!
Liz

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 April 2014

This hotel was perfect for me being a solo traveller. The location was good and the staff and service excellent. The breakfast was far better than I thought it would be, and the added bonus was that they served evening meals if you required them.

  • Stayed: April 2014, travelled solo
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Review collected in partnership with Best Western GB
Thank Sukie538
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 April 2014

  • Stayed: April 2014, travelled as a couple
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Review collected in partnership with Best Western GB
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 21 April 2014

Stayed on living social voucher which made stay excellent value. Rooms very nicely decorated and comfortable. Location could be better due to heavy traffic flow makjng it too noisy to open window and risky to cross the road to Harvester and off road path to town centre. Once on the path nice walk along river and canal but need taxi back approx cost £4 .

Room Tip: Ask for room on car park side for a bit less traffic noise.
  • Stayed: April 2014, travelled as a couple
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Thank angles_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PontypoolManager, General Manager at Best Western Pontypool Metro Hotel, responded to this reviewResponded 1 May 2014

Dear angles_9
Thank you for your honest review, I am glad you had a comfortable stay.
Regards
Liz

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 April 2014

Excellent quality hotel. With amazing staff that really make you feel at home. Good breakfast. Bedroom good size. We'll placed for travelling round the area . Highly reccomeded .Rooms on the main road side a little noisy at rush hour .

  • Stayed: April 2014, travelled on business
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Thank Transporter5103
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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