Stayed here for one night when one a business trip to South Wales and I was very pleased I did.
The room was spotlessly clean, very comfortable, tasteful modern decoration and well equipped.
The hotel has been a Best Western for a year and was refurbished in 2013 prior to opening and it really is very nicely done. All areas are fresh and modern and very clean. The lobby area has a well stocked bar and they serve Starbucks Coffee. The staff were very smart, friendly and helpful at all times, with a seamless check-in and check-out.
My only gripe about this hotel was the fact that the internet connection in my room (No. 114) was very slow and also kept dropping out, so if there's one area for management to improve on (and there is only one area) then it is the WiFi connectivity for your guests as this is very frustrating especially when on business and needing to have a reliable internet connection to work from your room of an evening.
I paid £55 for my room which I think was good value and then I paid £6 for the breakfast. This was buffet style and consisted of a selection of cereals (Alpen, Weetabix, Corn Flakes, Frosties, Bran Flakes), toast (white or brown bread), Danish pastries, scrambled eggs, bacon, baked beans, fruit, yoghurts, fruit juices, milk, hot drinks and facilities to freshly boil your own egg. All well presented and fresh and well worth £6.00
The hotel is located off of a roundabout on the A4042 and shares it's location with a Shell garage, a KFC and a McDonalds. There is a 'Harvester' restaurant located just across the other side of the roundabout, however I HIGHLY recommend a visit to the "India Garden" Indian Restaurant just 2 miles up the A472 from the hotel if you are looking for some dinner as it was recommended by the hotel and it really was very good food... See reviews for it here on Trip Advisor (including my own).
- Official Description (provided by the hotel):
- The first thing you'll notice when you step inside the BEST WESTERN Pontypool Metro Hotel is that it's a newly refurbished, boutique-style hotel, designed to put an instant smile on your face. So you'll be able to check in, sit back with a coffee from the on-site Starbucks, relax and enjoy your surroundings. A real gem of a hotel. Situated on the outskirts of Pontypool, The hotel is in an ideal location from which to explore South Wales - you'll be just a short distance away from a wealth of heritage, culture and countryside attractions. ... more less
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- Also Known As:
- Best Western Pontypool Metro Hotel Wales